Customer Reviews for Jiffy Lube 11940 RILEY ST, OVERLAND PARK, KS, 66213-1126
Customers at Riley St talk about:
Customer service
Trust
Service speed
Workmanship quality
Value
Evan D.
Mar 25, 2026
Miss *.
Mar 14, 2026
These guys were PHENOMENAL. Very professional. The two Shawn, Deshawn, and Dezmond, thank you!
C T.
Mar 11, 2026
Best experience yet getting an oil change.
Art H.
Feb 12, 2026
Great service. A++++ customer service. Very professional team. Pay attention to detail. Will do business with this team anytime. Best team in town!!!
Bryan J.
Feb 11, 2026
Great service every time I come there. Manager Shawn King is very professional and knowledgeable
Susan C.
Feb 10, 2026
Robert R.
Feb 06, 2026
Very helpful and friendly
Kathleen R.
Feb 04, 2026
G G.
Feb 04, 2026
Well done except took longer than thought
Amelia G.
Jan 31, 2026
Very professional and courteous! I opted to stay in my car and they updated me throughout the process.
Katie V.
Jan 28, 2026
The workers at the Overland Park location always do an amazing job!!
Ilana B.
Jan 27, 2026
Chriskory P.
Jan 22, 2026
I use this jiffy lube because Shaun and his crewhave excellent customer service skills and they get the job done in a timely manner and done rite
sophia W.
Jan 20, 2026
My car started acting up during my lunch break at work and Shaun cleaned my entire engine, did the oil change, and even showed me why my car was having by the problems it had. They spent extra time on my car and didn’t charge anything for it. Deshaun was super kind and helpful while I was waiting in the lobby. The whole crew was respectful, patient, and diligent of my time. I will drive out of the way just to get service here in the future. They are amazing!!
Joe P.
Jan 20, 2026
Got in, got out, tech was very informative and explained to everything.
Le N.
Jan 18, 2026
Great service and will come back.
Lisa D.
Jan 17, 2026
We went to get an oil change and tire rotation. They were the most polite and respectful crew we have ever worked with. They explained everything thoroughly and were overall some of the nicest people we’ve ever met. Amazing customer service!
tisha D.
Jan 17, 2026
KAREL K.
Jan 16, 2026
Delisa P.
Jan 16, 2026
Get job young men
Ellen R.
Jan 16, 2026
Jerry R.
Jan 15, 2026
Great staff at this location! Everyone that I talked to were very impressed with the service. Hats off for did the hiring and training!
Mark C.
Jan 13, 2026
The guys who served me at Jiffy Lube we’re great. The service was very rapid this morning, which was not always the case.
Rosa P.
Jan 11, 2026
Sandra S.
Jan 07, 2026
Alexa R.
Dec 31, 2025
Michael S.
Dec 29, 2025
Curtis B.
Dec 28, 2025
Cameron was efficient and professional
LeShea W.
Dec 28, 2025
I just appreciate the excellent customer service and attention to detail. Had me in and out, and i love that!!
Grant N.
Dec 26, 2025
I typically stay away from these places, but I had a surprisingly good experience. The dudes were personable, patient, and kept me updated on their progress while I waited in the lobby. When the brake fluid flush was completed, they asked me to check the brake pedal pressure. When I told them the brakes felt "mushy," they simply put my truck back on the lift and bled the brakes again. Overall, the wait time and final fee were very reasonable. I'll be back when the time comes.
Emily K.
Dec 25, 2025
I had to stop in on Christmas Eve morning because I had a throttle sensor issue with my car. The guys there were so kind, helpful and explained everything to me about the work they were doing. I was so impressed by the service and kindness. Thank you JL!
Dallas F.
Dec 24, 2025
Laura B.
Dec 23, 2025
This is by far the best Jiffy Lube location in the area! Dashaun was super kind and efficient despite the busyness of the day. I watched him interact with several customers and he always did so with kindness and respect. He was literally running from vehicle to vehicle to make sure everyone was attended to. I HIGHLY recommend this location and this team!
Steven K.
Dec 23, 2025
Professional and Knowledgeable! Shaun King is a treasure
Scott F.
Dec 23, 2025
The gentleman in your shop are friendly and professional. I normally take my car to the dealership for service; however, I’ll be bringing it in to Jiffy Lube more often at the location in south Overland Park.
Bernadette O.
Dec 23, 2025
The people are friendly and they let you know what’s wrong. They get right on it.
Ralph M.
Dec 21, 2025
sarah A.
Dec 10, 2025
I came in with car that had been sitting for over two years with very little driving. They were thorough and informative. Will come back for needed service.
Charlie G.
Dec 03, 2025
New management. Team polite and efficient.
Summer W.
Nov 30, 2025
Edward R.
Nov 05, 2025
Brandon B.
Nov 02, 2025
The is the best location. Shaun and Camron. the others genuinely care and work hard and do a great job. Thankful for this staff and location.
Gretchen E.
Oct 27, 2025
Fast and thorough highly recommend
Dwaunah M.
Oct 26, 2025
The customer service was excellent and service was great. I always have a wonderful experience when I come to this Jiffy Lube.
Louis R.
Oct 23, 2025
Keenan and Shawn are top notch. Stand up employees. And gentlemen at that. These guys treated us like family. And made a permanent return customer of my mother and I because of that. You can make a buck off of any one! But if you make us feel like family I can guarantee I’m gunna be loyal for life. And that’s what Shawn and Keenan did for us. Quality work, and extremely pleasant and patient service for us.
Emerson J.
Oct 21, 2025
My tire sensors kept going out and they were so persistent in helping me figure out the issue! They even gave me a huge discount! Super friendly and attentive! Couldn’t ask for a better experience ??
Fereydoun D.
Oct 07, 2025
Lexi C.
Oct 01, 2025
Welcoming place with efficient services and friendly employees!
chris B.
Sep 17, 2025
Ben H.
Sep 15, 2025
Service was fast and easy. Nobody was pushy with sales and I learned more about ongoing maintenance needs for my car. Will definitely be coming back.