Customer Reviews for Jiffy Lube 120 Osbourne Way, Georgetown, KY, 40324
Customers at Osbourne Way talk about:
Customer service
Trust
Service speed
Workmanship quality
Value
Huey C.
Oct 10, 2026
Excellent service can not be beat
Renee R.
Oct 09, 2026
Super professional, plenty of time, even even though they had to order my parts, it was still great timing. Good work and very nice. It couldn’t have been a better experience in my book
Jeff W.
Oct 09, 2026
kycrusader07
Oct 03, 2026
I was in and out with an oil change and tire rotation and everyone was very professional.
Tena W.
Oct 03, 2026
Walter P.
Oct 01, 2026
Tracy M.
Sep 30, 2026
I had a great experience at Jiffy Lube, they disnt treat me like i was a female that was stupid and im thankful for that. They will absolutely be getting my business again!
jneilb114
Sep 28, 2026
Very fast service, and everyone was focused on doing a good job. Customer service was excellent. I very much appreciate how the lady that checked me in made a point of asking if I had a coupon. I had just gotten off work and was so tired that I had forgotten about that. She saved me some money when she didn't have to, so I will definitely come back. I also appreciate the time that one of one of the servicemen took to reset my change oil light. It's apparently a complicated and arcane process on my car, and the previous place I went to didn't bother to figure it out. He did.
Tracy W.
Sep 28, 2026
Carol B.
Sep 24, 2026
Great service. Friendly and trustworthy people.
Michael M.
Sep 24, 2026
This was a great experience with management and staff
Chuck O.
Sep 22, 2026
Good product and friendly service techs and informative.
Dale L.
Sep 18, 2026
My buddies and I are on a road trip from Alabama to the Air Force Marathon and realized that the KIA dealership in Montgomery Alabama completely failed on the oil change, only loosely putting the oil plug back in. So we lost all the oil on our trip up. Caleb in the on duty manager, not only professionally completed a new oil change on the spot, they gave us an extended military discount due to the circumstances. First class treatment by a first class organization for some Air Force travelers when we needed it most!
Anthony G.
Sep 17, 2026
Great overall experience at Jiffy Lube in Georgetown, by the Walmart location. The customer service was excellent, and the staff went above and beyond to explain everything clearly and professionally. They were friendly, knowledgeable, and very courteous throughout the entire visit. I highly recommend this location to anyone looking for reliable car service and great customer care!
Nick C.
Sep 15, 2026
First time I’ve used a shop to complete an oil change on my truck and I am impressed. They went through the motions and completed the process in a matter of 20 to 30 minutes. They didn’t hound me with needless or excessive upscale attempts. Based on my initial impressions I will be using this location going forward.
Melissa B.
Sep 13, 2026
lucas C.
Sep 02, 2026
Some of the best and kindest mechanics and technicians available All with huge smiles despite the heat today. This is my first time at a Jiffy Lube, but definitely will not be my last. Thanks yall
Corey W.
Aug 31, 2026
Absolutely impeccable service. Great communication Caleb, Miranda, Ruth did an incredible job.
Tricia K.
Aug 30, 2026
Excellent and fast service!
nathan B.
Aug 28, 2026
Had the first oil change on our new Chevy equinox. Thank you guys for the great service. Our tech Douglas did a great job. And for those that are military or veterans they give a 25 percent discount. I just want to say a thank you for that
Robin A.
Aug 21, 2026
The staff was very professional and the service was quick. I was offered additional services but was not pressured to purchase anything. They are now my people!
Dominic J.
Aug 20, 2026
Caroline T.
Aug 16, 2026
They were quick and efficient and gave me a coupon discount matching Groupon it was really nice and I would recommend them To anyone great Customer service
Nakia P.
Aug 14, 2026
Absolutely great service
Cindy
Aug 14, 2026
Great ??
Elizabeth C.
Aug 14, 2026
The o my place I’ll get my car worked on. Always so friendly & helpful
phillip S.
Aug 14, 2026
Moving to the area and was extremely pleased on how professional and courteous the team was. Everyone worked well with each other. Safety for the customer and the other team mates was constant. I look forward to using this team for any business related needs Thank you
Greg C.
Aug 12, 2026
Working out of town and stopped in for an oil change. Excellent service
Bryan C.
Aug 12, 2026
Mark M.
Aug 07, 2026
This Jiffy Lube make me feel like they are taking a personal interest in servicing my car.
Jennifer S.
Aug 07, 2026
Went in for an oil change and everyone working in there was so nice, they did a great job and were quick. Definitely will go back.
Amber
Aug 05, 2026
Hannah M.
Jul 25, 2026
Love going to jiffy lube! Got my oil change there today and they were very kind, informative, not pushy, and offered me water while I waited. I normally feel intimidated going into car places, but I always feel comfortable and at ease at jiffy lube. Highly recommend!
Andrew L.
Jul 25, 2026
Excellent customer service!
Bri G.
Jul 24, 2026
Very friendly and helpful! Went in for an oil change and tire rotation, but found a few issues while doing the service. Did a great job explaining everything and was able to get things fixed in a reasonable time for a fair price. Would definitely recommend!
Delani C.
Jul 24, 2026
Great Service Team,
Brandi O.
Jul 24, 2026
I would usually not go to an establishment so close to closing time; But, this time I did. The staff took really good care of me, they didn’t seem bothered at all that it was so close to closing time. They did a great job, very polite & friendly. Definitely recommend!!!!
Greg B.
Jul 18, 2026
The gentleman who took my information at the beginning was outstanding!!! All employees were top notch, exceptional service. I’ll be back for sure.
Gloria W.
Jul 15, 2026
Very good staff.
Karlee M.
Jul 14, 2026
Love Jiffy Lube in Georgetown!! They have always done a great job!! I will continue to come here for my vehicles needs!
stephanie R.
Jul 14, 2026
The georgetown, ky jiffy lube is amazing. Miranda and Jeffy always go above and beyond to make sure things r done correctly and quickly. Thank u both so much for all the work u have done on my vehicles over the years. I highly recommend the Georgetown, Ky location. And a great big shout out for fixing the issues that happened at another location. If it hadn't been for Miranda and jeffy I don't think it would have been corrected. Again I would definitely recommend the Jiffy Lube in Georgetown, KY location.
Marcus C.
Jul 13, 2026
Great service in and out!!
Katrina B.
Jul 13, 2026
Great service! I recommend anyone to Jiffy Lube.
Nancy R.
Jul 12, 2026
I showed up Last minute and stillreceived great service!
Gabrielle W.
Jul 12, 2026
Andy_ R.
Jul 10, 2026
Always great service. I’ve had four cars serviced there multiple times. Staff are friendly and informative and never pushy. If I go in and say I need an oil change, that’s what they do. They don’t try to upsell me on services I didn’t request. I had another issue with my wiper fluid not spraying, and they looked into it for me, told me how much it would be, but didn’t push me to have it done there when I told them I had a warranty through the dealership where I bought my car. Cant recommend them enough. I had my oil changed there this morning and I was in and out within 15 minutes.
Loretta M.
Jul 10, 2026
Friendly employees and great service!
Chad H.
Jul 08, 2026
Everyone was awesome.. Miranda was a great help this jiffy lube definitely has my buesness for now on.. Goergetown ky
Julie W.
Jul 07, 2026
Staff are very polite and helpful ... I don't feel as if they are trying to sell me everything in the shop. They are also super fast!!
Husam J.
Jul 03, 2026