Customer Reviews for Jiffy Lube 3837 Alexandria Mall Dr, Alexandria, LA, 71301-3602
Customers at Alexandria Mall Dr talk about:
Customer service
Service speed
Trust
Workmanship quality
TayShamekia M.
Sep 04, 2026
The service was acceptional
Chele P.
Sep 03, 2026
Anna L.
Sep 02, 2026
Valentina A.
Sep 02, 2026
Changed oil and both air filters. Great customer service, quick and nice. Very recommended ??
Jesse J.
Sep 02, 2026
Liz D.
Sep 01, 2026
Wonderful service really nice excellent fast working people I enjoyed it my experience was great
Jonathan J.
Sep 01, 2026
KAWAINA A.
Aug 31, 2026
MRS W.
Aug 31, 2026
Chrystal T.
Aug 31, 2026
Great customer service
Sierra P.
Aug 28, 2026
The women was very nice that help with all the info part! They are always quick and great!
Brandy L.
Aug 28, 2026
Tyra B.
Aug 27, 2026
Always professional service. The only place I trust for oil changes.
Arthur C.
Aug 27, 2026
Ashley H.
Aug 27, 2026
Javondrick L.
Aug 27, 2026
Michelle
Aug 22, 2026
Shameka did an awesome job with service...I only go because of her....Great customer service
Drew D.
Aug 18, 2026
The staff is always very nice and not pushy with suggestions.
Jimontanae M.
Aug 15, 2026
I had a great experience at Jiffy Lube, and Shameka made it even better! She was friendly, professional, knowledgeable, and made sure I was taken care of from start to finish. She explained everything clearly, provided excellent customer service, and made the entire process quick and easy. It’s always refreshing to come across someone who genuinely cares about the customer experience. Shameka is definitely an asset to the Jiffy Lube team. Thank you, Shameka, for taking such great care of me—I truly appreciate it and will definitely be back!
Tonya O.
Aug 12, 2026
Kj and Shamicka were awesome
Calandra P.
Aug 10, 2026
Shameka was very nice and Eugene was very polite and kind. Love it here you again a new customer
Jillian M.
Aug 07, 2026
Ashlyn A.
Aug 07, 2026
Stacy D.
Aug 05, 2026
James P.
Aug 04, 2026
Great customer service
Anthony R.
Aug 03, 2026
Jeff L.
Jul 31, 2026
Did a great job very friendly
Steve B.
Jul 30, 2026
Veronica H.
Jul 29, 2026
Jourdan R.
Jul 28, 2026
Mariyah B.
Jul 28, 2026
Great experience
Brett J.
Jul 25, 2026
Trusschic
Jul 24, 2026
Awesome guys and awesome service.!!!!!!
Michael
Jul 24, 2026
Quick service & friendly staff!
Jamie G.
Jul 21, 2026
Barbara S.
Jul 17, 2026
Came in for oil change and the associates KJ and Lance was so very friendly and courteous thru out my entire oil change. Not only did I receive oil change KJ also advised me of the headlight cleaning options. After he explained to me how it would provide better seeing at night while driving I was a little skeptical. But when he advised me it was a lifetime warranty on it and if I noticed any dulling I could come back and get it redone at no charged. He sold me on it. It has truly been a great visit with KJ and Lance. To whomever eyes this survey is being viewed by please give them a raise. I will be referring my family members also on headlight cleaning. You guys were awesome KJ and Lance. Take a bow for your awesome customer satisfaction five stars.
Golden R.
Jul 17, 2026
Michael B.
Jul 17, 2026
Dominiquei M.
Jul 17, 2026
VeVay B.
Jul 17, 2026
Wonderful service! Will continue to be a customer!
Bailey T.
Jul 15, 2026
Tony H.
Jul 13, 2026
Fast friendly service
Jenny P.
Jul 11, 2026
Kelsey B.
Jul 10, 2026
I had an excellent experience at Jiffy Lube! The entire team was friendly, professional, and worked together like a well-oiled machine. They got my vehicle serviced quickly without making me feel rushed, and they took the time to explain everything they were doing. I really appreciated their honesty, attention to detail, and outstanding customer service. It’s refreshing to find a team that genuinely cares about their customers and takes pride in their work. Thank you all for making what is usually a chore such an easy and pleasant experience. I highly recommend Jiffy Lube and will definitely be back!
Diamond K.
Jul 10, 2026
Awesome work ! Worked as a team . Answered any questions I needed to know . Overall service was a 10/10 !
Jessa R.
Jul 08, 2026
Avery W.
Jul 08, 2026
They chill
Angela G.
Jul 02, 2026
KJ, Michael, Gerald were great
Mattie B.
Jun 27, 2026
Jeff D.
Jun 27, 2026