Customer Reviews for Jiffy Lube 347 RUSSELL ST, HADLEY, MA, 01035-9527

Oil and air filter change. Kind associates. Explained clearly and installed a windshield wiper I needed. That I had and hadn't install yet. They were very quick but theral.

Gustavo and his crew did everything they could to help me

Courteous Professional Affordable Easy!

vinnie and gus are the best!!!! i always feel so taken care of and spoken to with respect and absolute kindness , absolutely fair deals and they stick to their promises. love these people been coming here for a year and a half since i leased my car

Fast and professional service

I'm so impressed with the tire pressure monitoring system service I received at Jiffy Lube! The technician was knowledgeable and explained everything clearly. Especially Winnie, he is very nice and helpful. The whole process was quick and hassle-free. My car is running smoothly and safely now.

Excellent service at the Hadley Jiffy Lube. I usually do my own oil changes, but didn't have the time to do it this time. The Jiffy Lube in Hadley was great! If I get anyone to do my oil change again it will be them.

Gustavo did a great job! He was patient enough to explain things to me and let me decide what to have done. The rest of the guys were really professional and got me out quickly. Fantastic service!

Fast and efficient. Nice group of people.

My bike lock broke inside the lock and I wasn’t able to release my bike (along with my 4 year old daughter’s bike) in front of the plaza across the street from Jiffy Lube. I walked over with my 4 year old and ask if anyone had anything sharp to break the lock with. Mr. Ivan came over with some tools and broke the lock. This Jiffy Lube went above and beyond! So thankful for Ivan and the whole team!

Knowledgeable & friendly staff + super quick service. Highly recommend!

Jiffy Lube in Hadley, MA is the best. Call and ask for Gus and you'll receive superior customer service. Their prices are nearly half what dealer's service departments charge, while being quick and convenient. No need for scheduling an appointment. Just stop in and the wait time (while getting service) is minimum. Why I didn't go there before is beyond me!

The jiffy lube team took the time to show me their process and answered any questions. I felt they were honest and patient with my 'need to know'. They recommended additional services but never pushed me to do them - I even got a discount even though I could find the coupon. They did not rush me to leave (so they can get another job in there).

Quick service and staff was really friendly. Glad I stopped by at that time

I had the pleasure of meeting these guys and absolutely loved the service they performed! Every single one of these gentlemen excelled in customer service i was extremely satisfied after leaving and already looked into coming back for tires and breaks! Highly recommend

Prompt friendly and a good value

Very fast service, polite and professional. I come here all the time and have had no problems. Friendly reminder to check out the website for coupons! Thank you guys you did a great job once again!

Service was fast and friendly. Gustavo quoted me on a brake job a week ago, and I decided to give him my business. I am very satisfied.

Very pleased with the fast, drive through oil change service without an appointment. Team members were polite, professional and answered my questions relating to recommended repairs. Appreciate the team discovering my air filters that were plugged up and mentioning the battery terminal corrosion. Great work team! Thank you to Jessica, Anthony, Andrew and the other tech- apologies that I didn't get their name. Will be back soon

Techs know their stuff here. Andrew T. evacuated and recharged the AC refrigerant and was friendly and knowledgeable. I travel 45 minutes to go to this Jiffy Lube.

I went to this Jiffy Lube after the Firestone next store had horrible customer service. And literally before I even got in the building I was greeted kindly by one of their mechanics working in the garage, I told him what I needed and he serviced my car immediately. I was in and out in 20 minutes! All the mechanics provided amazing service and were super nice and very helpful, I even found a coupon on their site and I saved some money.

Very friendly and straightforward, quick and efficient service.

These guys are always so fast, friendly, and generous. Great prices, and they’re all very cute and sweet! Highly recommend!!

They have a young guy named Dez that took care of me. He was courteous and professional. Very sharp.

Quick in and out oil synthetic change. Noah and Brian let me know what filter needed replaced and I was on my way. Excellent check out with Javian. He was professional and made my visit exceptional and gave me the best price with my discounts. Thanks!

Gustavo was a great front man. The whole team did a great job and the wait was short!

Excellent service!

Great service and work but pricey.

Jovi is a great technician at Jiffy Lube in Hadley MA. The whole crew is fantastic, great customer service, good environment.

Great service - friendly

They offer some good services here! Kinda pricey!

Fast service. Helpful staff. Every time I go to Jiffy Lube I am impressed by their speed, courtesy and expertise.