Customer Reviews for Jiffy Lube 1050 SOUTH ST, PITTSFIELD, MA, 01201-8225

This is the best Jiffy Lube I've ever been to, and it easily earns a 4-star rating. I would knocked down 1 star because there is corporate bs you have to deal with at any big Business. That being said I gave them 5 because the workers are that good. You will get taxed for basic services like oil changes and transmission fluids, but if you don't mind paying a bit more, it is an easy process and they do good work. Personally, I just won't get taxed on basic stuff, so that is not why I come here. Charging $120 for oil then adding on coupons or $180 for a transmission fluid flush is just too high when Monroe across the street will drop the pan and replace the filter gasket for way less. What makes this location a so good is that they actually have highly skilled mechanics and a drive-over grease pit. That gives them incredible access under the vehicle to spot tricky suspension and safety issues. They are the only shop in town that successfully diagnosed my wheel bearing, and they even changed a part on my EVAP system for a very fair price. The labor rate sits around $160 an hour, which is completely reasonable for the quality of work they do. It is honestly bafdy to trust a Jiffy Lube with a wheel bearing job, but this team is that good. This place absolutely shines for a DIY mechanic who needs a team with the right shop tools and lifts to handle the really hard stuff. Their customer service is top-tier because are HONEST. They will honestly tell you what the exact issue is, what needs to be fixed right away, and what can wait. They do not try to upsell you just to take your money. If you can fix it yourself, they will tell you what's the issue. The biggest downside is that they are forced to buy overpriced O'Reilly parts, which jacks up their final rates. For example, they quoted me $300 for an OEM wheel bearing when I knew I could buy a high-quality Moog part myself for $120. Another minor gripe is that while Pat is a great master tech, they really do not want to touch heavily rusted beaters unless it is a very simple job. From a business standpoint, that is fair because nobody wants the liability of breaking rusty bolts, but it is still something to keep in mind. If your in an newer car I don't think you'll have this issue. If you have a niche or troubling mechanical issue you cannot figure out, this is the spot to take it for a fair diagnosis first time and they won't tax you 250 on every job like firestone just to tell you it's a tiny thing. Thank you!

Great crew at the Jiffy Lube on South Street in Pittsfield, Ma!

Everyone has been nothing short of amazing when I have brought my car here. The staff is always extremely friendly and helpful. The wait times are also extremely reasonable. I would recommend this location to anyone who asks!

As soon as I arrived, I was greeted by Zara before I even stepped out of my car. From the start, he was attentive and professional. After taking a quick look, he was honest and upfront in explaining that the issue was beyond what they could handle on-site. What really stood out was his knowledge—he not only confirmed the likely cause of the noise but also pointed out a small leak near the rear main seal/transmission area that I hadn’t been aware of.

Very happy with the service they did

Great people, fast service. I would highly recommend them.

Malik was great, very helpful

Been here a number of times, it's been my go to oil change spot in this area.

These guys went out of their way to help me when my car overheated on the Pike and got me home with their repairs. Thanks guys!

What a great location. The people are so nice and knowledgeable. Highly recommend.

Jeremy was amazing!! He was very kind and professional. He took care of me close to the closing time and his attitude was the best. Very attentive, if I was his first client of the day I would definitely come back to this location

Incredible service! The team was super friendly and efficient, getting me in and out in no time. I definitely feel like my car is in great shape after my visit!

Very positive experience.

Malik is great, this place has the best customer service, and it's always quick!

Great service for a great cost.

The nicest staff , very professional and always efficient and understanding

All were friendly and their customer service was Great. Best thing to do to keep the price reasonable is to find a coupon. It helps tremendously.

Answered questions, explained my choices and were friendly and efficient.

Efficient, friendly, knowledgable, skilled and respectful. I needed oil, change, transmission fluid, tire rotation, cabin filters, wiper blades. And they topped off the fluids and checked the car out. Zara at computer found key coupons for me to significantly reduce the bill. Just go here first.

My oil change went smoothly. There were three mechanics - very polite,performing different checks on my vehicle and Topped off the fluids as needed. The whole process took about 15 minutes. I received service with a smile at reasonable price which is highly appreciated.

Customer service was great - got us in quick and got the nessicary part the location didn't have and got us on our way - Zara and Malik were a delight

Mechanic Malik was so helpful and informative! Thank you for such great service, through and fast!!

Great service. The guys were clear, straightforward, and very easy to talk too.

I called for a price quote on my RAV4 for an oil change and a few other things , the employee to I talked to on the phone gave me all the pricing info but also informed me of a 25.00 off coupon and a free Car wash told me I could just swing on in no apt needed . Was just excellent and deserves a shout out - Jeremy Salgala ! Thanks for the help !

Jeremy is the man. Saved the day today!

Amazing place the manager Miguel is very knowledgeable and kind informed me about my car needs and other stuff that I wasn't aware thanks so much

GREAT service from Jeremy, Chris and Damarcus..Very informative, customer friendly and efficient.

Very impressed with this place. I was lucky to arrive when they were not busy and was in an out in less than 10 minutes. Also, the manager, called Malik was friendly and helpful..the kind of guy you’d want at the front of your business.

it was awesome. The people were amazing and it was very quick and fast. The only thing that I will say is I’m not used to paying $100 or $120 for an oil change but they did do everything they checked my all my fluids they checked my tire pressure they checked my battery voltage. It was a very thorough inspection and I guess you get what you paid for and it was a good service.

Our first visit to Jiffy Lube. It was great. Oil change and wipers. Car evacuation was done. Very friendly and competent personnel. A quick visit. We will return.

Stopped in for conventional oil change 2010 Subaru Legacy. Jeremy made sure the process was very smooth. Got a great deal and was super quick.

What great service! Jeremy was so helpful. He got me in right away and explained everything to me. Jeremy, Chris and Joshua were efficient, friendly and informative in performing the oil change, tire rotation and fluids check. Thank you!

Great service

Friendly staff. Jeremy was great to have work on my car.

The crew was helpful and efficient!!