Customer Reviews for Jiffy Lube 6405 DOBBIN CENTER WAY, COLUMBIA, MD, 21045-4717

Best Jiffy Lube location in the state

I want to take a moment to recognize James at Jiffy Lube for the outstanding service he provided. I went by for service this past Wednesday, 8/5/2026. From the moment I arrived, James was professional, respectful, knowledgeable, and genuinely focused on making sure I had a great experience. What really stood out to me was that James didn’t just treat this like another routine job. He took the time to explain what he was doing, answered my questions, and made sure I felt confident that my car was being taken care of properly. His attitude, attention to detail, and willingness to help really made a difference. Customer service like this deserves to be recognized. James is exactly the type of employee who makes customers want to come back and recommend a business to others. He represents Jiffy Lube extremely well, and I hope management takes the time to acknowledge what a great job he is doing. James, thank you for going above and beyond! I truly truly appreciate it. You’re a real asset to the team, and your hard work definitely does not go unnoticed. If you’re looking for someone who takes pride in their work and treats customers right, ask for James. ?????

Jennifer has the best sevice ever. I came from baltimore md. Thank you

Will was the best and I had a wonderful experience

Awesome place for the fast and fine work

They were very helpful in a pinch when I need it some oil.

The service was quick. Staff were friendly & professional. They went above & beyond in completing the task.

This is my go-to spot for oil changes.

The workers are fast and professional.

Very friendly and quick service.

Everytime I come I'm treated like royalty! They give me 100% complete service! Today my tires were rotated, oil change, 2 pt fuel system cleaning, gdi system cleaner, air filter, etc

Very professional ??. Excellent job!

I came 30 mins before closing on Saturday, and I absolutely hate to be that guy. The gentlemen processing cars arriving was extremely polite, and understanding. He was honest about telling me what I DIDN'T need and they were very fast and efficient. I wish I had gotten his name, but a huge thank you to the team for what you do. It's much appreciated!

I had the pleasure of visiting Jiffy Lube in Columbia, Md The experience was Awesome Mr. Dan was there to assist me and he was very professional and helpful. He answered all of my questions and helped me understand what was going on with my vehicle. I appreciate his professionalism!

Excellent Customer Service

The team at this Jiffy Lube sets the standard for what I expect from Jiffy Lube. Zero mistakes, done right, no loose bolts or clamps afterward.

Jiffy Lube is super fast, and with good prices for full synthetic oil changes. They also kindly checked and corrected the air pressure in my tires

Muy buen servicio y muy amables

Great customer service. Definitely will be returning.

Love this Jiffylube.

This jiffy Lube is great. It can do almost everything like, and if it can't, tnt next door take over. The experience is great. Large bays area. Friendly workers.

Fast service

Fast and efficient! Will definitely recommend to friends and family.

Very polite nice and helpful. The people are great

The staff was friendly and fast

Good services, great customer service I went in for an oil change the wait was short the price is good

I appreciate it the help with the brake checking

Excellent services

Always love the fast and efficient services provided at this Jiffy Lube location. I also enjoy that they do provide discounts and coupons so your pockets aren’t always hurting in order to take care of your car. Great customer service skills.

The staff was *incredibly* friendly. Toni had great energy. The speed of service was amazing as well. Definitely my favorite visit of any shops I've ever been to.

I've been to other locations before, but store #152 takes the cake! The service was incredibly fast when I stopped by during my lunch break on a weekday and the customer service was remarkable. Shoutout to Toni at the front desk- she is a literal ray of sunshine!!!

Convenient and close.

The mechanics are great here. They offer quick and quality service.They let you know what they checked and what services your car may need now or in the near and distant future. They are not pushy when it comes to selling you these additional services. I have used this location for my transmission fluid flush, air filter and tire rotation but not at the same time. Again, they were not pushy to sell me the services. The front line administrator is awesome. She is always friendly and moves quickly to get you in and out.

Went in for an oil change. Quick efficient service and they even vacuumed the floor. Exceeded my expectation.