Customer Reviews for Jiffy Lube 6247 WASHINGTON BLVD, ELKRIDGE, MD, 21075-5236

I had such an amazing experience at this Jiffy Lube location—I honestly don’t see myself going anywhere else after this. From the moment I pulled up, I was greeted by Toby, who was kind, welcoming, and genuinely pleasant. Walking inside, I was then greeted by Eric (I hope I got his name right), and his customer service truly stood out. Even with his back turned, he stopped what he was doing just to acknowledge and welcome me, which I really appreciated. Nashawn (apologies if I misspelled it) handled the details of my service, and he was professional, knowledgeable, and had a great sense of humor. I even joked about the price of an oil change, and he made the experience feel comfortable and easy. What I appreciated most was that, as a woman, I didn’t feel taken advantage of or pressured. They made recommendations without being pushy, which is something I’ve experienced elsewhere, and it meant a lot. The entire team made this experience feel honest, efficient, and respectful. I was in and out quickly, which was perfect since I was heading out for a road trip. This location is stellar. I truly trust them with my vehicle moving forward and will absolutely be returning. Thank you all so much—I appreciate you more than you know!

The team took the time to explain the importance of what my car needed to be ready for my 1500+ roadtrip coming up. My car was serviced quickly and the price was reasonable. Would recommend this location to others!

great team and service

They did a great job. I got my oil changed. It was fast. The Mechanic was nice. He vacuumed my car and made sure that air was good in my tire. Thank you ??

Nice place to service your car. I will recommend this place 1milion times

Super friendly and processional staff. In and out in 10 minutes

Fast service. No extras

Very nice people and they did a great job

I was in and out with 10 min maybe even less. They were kind and professional. I will be going back again.

Outstanding service. Better than most all Jiffy’s I have been to because they also vacuumed my interior a bit and did a cursory inspection my engine light alert. Try and pierced guy were great, really. Thanks guys!

The staff was friendly, and was very clear with what services were needed and why. Price was good for the services rendered, and I was in and out in a few minutes. Overall I am very satisfied and will be back for my next oil change.

Excellent

Toby welcomed me and introduced himself since he is rather new to this location. I have been coming to this Jiffy Lube for ten years because they are always honest with me about my car's needs. Troy helped me the rest of the way and he is also honest and friendly. They do good very work at this location - Elkridge. (Avoid the one in Jessup/Savage at all costs.)

Everyone that works there is top notch, friendly and courteous! The services were explained to me in a way that helped me understand what they did and how they benefited my car and my experience driving the car but not in a way where you feel like they're just trying to upsell you. They also didn't try to sell me any service that wasn't needed yet. Lastly, they got me in and out in quickly! But not so quickly where you wonder if they even touched your car. Overall, highly recommend!

Service was great staff are friendly.

Fast, friendly and professional, no surprises. My Jiffy Lube advisor was excellent and explained exactly everything that I needed to know. Helped me with my coupon and treated me very professionally. Thank you so much for employing such knowledgeable well skilled and friendly technicians.

Great customer service. Was in and out very quickly.

Fast and friendly service!

Fast! No over selling !! Great service

Great service!

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My service was completed in ~25 minutes. No upselling, just knowledgeable, fast auto mechanic care and service.

I had a brake light go out and needed a quick fix. Took the car to another jiffy lube nearby to hopefully change the bulb. They wouldn’t change it as they couldn’t get the headlight off the car without breaking it. Took it to the boys at Elkridge jiffy lube and they knocked it out with no problem. These guys know what they’re doing. Currently here for a quick tire patch from a flat tire. Always trust these guys with my car issues. Brought my three year old with me for an oil change another time and they took the time to change the tv to a disney movie. Great customer service.

Great quick service. It would be nice to get an oil change without high pressure sales

Very quick, straightforward, and friendly! Definitely one of the better experiences I’ve had getting my car serviced

The entire team was great. Definitely suggest this location.

Quick and efficient. I was very pleased with the service. I would come back again for additional servicing.

Quick friendly service, clean waiting area with coffee and water.