Customer Reviews for Jiffy Lube 1210 W PATRICK ST, FREDERICK, MD, 21703-3961

Every time I come to this Jiffy Lube everyone is so friendly and super efficient! I really appreciate how kind and communicative the employees are. They are helpful in explaining things and they don’t pressure you into services. I really recommend this Jiffy Lube!!

The service was good. Everyone was very friendly. They closed at 7 PM and i arrived at 6:45pm for an oil change. They didn’t want to take me but the tech spoke to the manager and it was ok. That shouldn’t have been the case especially for an oil change that didn’t take long to do.

Great customer service once again! Myron and team got us out quickly & did good job with oil change & replacing filters and windshield wipers.

They were very fast and the manager had no problem answering my questions before services started.

Fast, quick and Professional

Everything was great. I had an oil change and tires rotated. The staff was more than kind.

In and out in 20 minutes for synthetic oil change & tire rotation.

Great customer service, quick service

It was very convenient to get a service done in less than 15 minutes having exchanged discussions about replacing few new parts too. Even the total cost was around $100 where some so called dealers rob customers at their service centers.

In and out in a jiffy. Great customer service and good work. I’ll be back

Very helpful and knowledgeable. They took their time to explain to me what they was doing and what i I needed. & they had me in and out fast

No pressure sales, professional, friendly and great service.

Always a good experience!! DJ always takes great care of me.. I highly recommend this shop!!

Everyone was professional, polite, knowledgeable and friendly. A+ service!! I highly recommend this location!

In and out quick, friendly service

Excellent service

There was a miscommunication where I brought my Acura in for a top off of oil and fluids, and the employee that was doing thought I was getting oil change, and they drained the oil, and Mr. Aaron, and Dylan changed the oil, and fluids free of charge. Thank you very much for being awesome.

Everyone was awesome, I came in without a reservation they were professional & courteous it took maybe 15 min tops on a Sunday morning! Great job guys! Highly recommended ?

Happy with the service. This team manages high volume (it was very busy when I got there) well with good communication. Very friendly and professional.

I requested a copy of my receipt and left without it. If possible, please mail it to me at Dona Norton, 17302 Harbaugh Valley Road, Sabillasville, MD. 21780. Thank you.

Good customer service

Problem solved before I could even stress. I love it. Got an oil change last week. Found oil on my driveway. Figured either they spilled, or didn't tighten it enough, because I know the oil wasn't there beforehand. Brought it back, asked them to look. It was a slightly bigger problem than that, BUT, the problem was already being fixed as the worker came to explain it to me. Went about like this: There is a crack in the oil pan. It's probably our fault. I have a guy on the phone now ordering a new one. We are going to fix it for you." Now THAT is service!! Showed me the issue, maintained courtesy, went above and beyond in my opinion. (It was next to the drain plug, probably from overtightening last week). I'm bringing it back in 2 days to get it done. This was God's timing. Sometimes we get to see how it works. Thank you AARON.

I have come here over the years and always think the customer service is great and they do good work. I didn't have to wait very long either.

The employees are always friendly, helpful and kind. Honestly that's why I go there.

Quick, simple and professional service the past 3-4x I've used them. Even received a free car wash voucher yesterday.