Customer Reviews for Jiffy Lube 301 2ND ST, LAUREL, MD, 20707-4603

I have nothing but excellent things to report . My son and I drove 20-30 miles away from our current city in Baltimore , to come to this location because of the incompetence level of businesses in Baltimore . I was extremely , and pleasantly surprised of what we found . There could not be a more efficient and knowledgeable team around than the staff at this location . My son and I were so happy , and regretful that we did not come years sooner . I highly recommend this facility to anyone that is thinking of coming here . Great work , honesty , and integrity exists here .

I know Jiffy Lube has a so so reputation, but I’ve only had positive experiences at this location, both with oil change and brake pad replacements. Good value, solid work and professional people.

Great service

Polite courteous very good service and went over the requirements I need to keep my car up-to-date they were great

Great service. Staff was friendly, professional, and the service was completed quickly. Very satisfied with my experience.

I love this Jiffy Lube! They provide outstanding customer service every time I visit. Mr. Brian, the manager, is excellent and does a great job leading his team. He is professional, knowledgeable, and makes sure customers are well taken care of. The entire staff is friendly, professional, and efficient. They work together to provide a positive experience and quality service. I truly appreciate their dedication and commitment to customer satisfaction. Thank you, Mr. Brian and the entire Jiffy Lube team, for your excellent service. Keep up the great work! – Tonya ?????

Everything was good and fast,just a little misunderstanding at end with the price,but the guy at cashier helped with,I will recomen to they have a little more comunication between the team to avoid having this issues.

Kudos to Jiffy Lube on 2nd street in Laurel Md. The team is so sufficient and knowledgeable. I won’t go no where else for my oil change.

Crew members above and beyond expectations

I little high priced

Quick service and told me what is needed and what they saw in a good amount of time.

Got an oil change, a serpentine belt replacement, a cabin filter replacement, and a free windshield wash and vacuum of the front floorboard.

Very friendly

Visit and you won’t regret .

Kind fast and efficient

Thanks for the discount on the service. I really appreciate it. I don’t even live in the area, but I drive 45 minutes just for that.

Great service, very personable, friendly staff. They personify the Jiffy label in that my car was done in less than 20 minutes. The only aspect that i do not like is the push for needless services. Coolant fluid flush, transmission fluid flush etc. are not recommended by the manufacturer. I was shown my air filter and offered a replacement, the filter was barely discolored and free of debris. I look like an old man but I still have my senses. I was appalled that the young lady being served while I waited, accepted all the fear mongering and a bill for $590 when she came in for an oily change. I still regret not interfering.

Very helpful staff, the price of the oil change (see pic) was very reasonable.

Very thorough service, and friendly staff!

The Manager Brian and Assistant Larry were fantastic! The mechanical team were excellent too, especially Nolber. I’ve been a long time customer at this location in Laurel, Maryland! One of the best staff teams in the DMV! Keep up the good work! ????

Fast and reliable, professional service.

The service was fast and professional.

Outstanding customer service

Good overall. The lady with the tattoos and the blue glasses was pretty rude and slow to reset my sticker and oil changed notification on my car. According to the manufacturer, it’s not supposed to be 5000 miles which they counted wrong and set me for 3000 For some reason. When I said it should be 6000 according to the manufacturer she Informed me that Jiffy Lube was not the manufacturer. The guys were pretty nice though, and tried to sell me rear differential oil, even though it had been just recently serviced at the dealership

The car that I use for the service was a work vehicle and they did excellent work. I just went to another Jiffy Lube in Waldorf Maryland using my personal vehicle and they didn’t do half of the stuff that this location did.

Great service and friendly customer service

Antwan and Larry were great. Always professional and helpful.

Oil change

I appreciate all the advice thank you

The guys were very concerned and helpful with my vehicle, especially Charlie!

I received outstanding service from the team!! Josh, Brian and Kevin.

prompt professional service!

Was in and out during my visit and customer service was great. Look forward to coming back again.

Same good service with a lot of new faces