Customer Reviews for Jiffy Lube 10602 REISTERSTOWN RD, OWINGS MILLS, MD, 21117-2802

Customers at Reisterstown Rd. | Owings Mills talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Jill B.

May 10, 2026

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The technicians were courteous, knowledgeable, and efficient. I got an oil change, and it was completed in just 15 minutes, as advertised. I highly recommend Jiffy Lube of Owings Mills for all your car maintenance needs.

Walter W.

May 09, 2026

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These guys are great maintenance mechanics. They are professional, friendly, knowledgeable and expedient. They got me in and out without a hassle. I came after work and appreciated their honesty and service. Thank you jiffy lube!!! The

Miss C.

May 08, 2026

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Rohan H.

May 06, 2026

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I Had to replace my radiator. Once replaced i had a small issues, but the team handled everything very professional and quick to ensure I was satisfied.

Duwa C.

May 06, 2026

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Great customer service.

Josef L.

May 05, 2026

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michelle J.

May 03, 2026

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Fast friendly professional afford and reliable

Vee D.

May 02, 2026

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David K.

Apr 24, 2026

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Had no appointment but was taken right in for service and done in a flash!

Sara N.

Apr 23, 2026

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Steven E.

Apr 22, 2026

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Owings Mills Jiffy Lube always does a good job.

James S.

Apr 20, 2026

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They did a great job. Got me in and out quickly. Thank you Jiffy Lube

Celestia N.

Apr 15, 2026

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Excellent costumer service

Ajahnae D.

Apr 14, 2026

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The best Jiffy Lube I’ve ever been to! Each and every time I go to this location I receive the best care for my vehicle. The staff is always pleasant and make sure they take their time and do their due diligence to make sure riding off of their lot is a breeze!

Mrs B.

Apr 10, 2026

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Zalandria P.

Apr 10, 2026

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The team here was literally amazing. I had my kids with me and they took such good care of us and were quick and accommodating to me having my little ones. Literally amazing team.

Leslie

Apr 09, 2026

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Im very pleased and satisfied with there services, They are very pleasant and kind no long waiting even got help with a coupon which helped me out I will go back

Patrice M.

Apr 09, 2026

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My experience was good. The Customer Service was excellent, and the service was fast.

J M.

Apr 08, 2026

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Today was my first time at this location. From the moment I drove into the property, I was greeted with excellent customer service. The staff was knowledgeable and the service was quick and quality based. Highly recommend.

Toni F.

Apr 08, 2026

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The service was performed in a kindly manner. The people performing the service were very polite. In addition to the oil change, they filled the other engine fluids.

Roxane W.

Apr 07, 2026

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Quick and exceptiona exceptional service!

Zahraa B.

Apr 07, 2026

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very friendly staff and good vibe and atmosphere, the place is always clean and have coffee and treats. This is my number 1 choice

Miyorker W.

Apr 05, 2026

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Wonderful customer service. Fast service

Kerby N.

Apr 04, 2026

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They worked efficiently, were in constant communication with what they were finding, and explained details in a way I could understand. Shawn was great!

Kimberly B.

Apr 04, 2026

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The work on my car was completed in 20 minutes. The staff was very pleasant.

FREE D.

Apr 03, 2026

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Top of the line customer service! Everyone was friendly and knowledgeable. I had a great experience! I will be back and will recommend this location to my family and friends.

tonny C.

Mar 30, 2026

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Charles M.

Mar 29, 2026

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Bubblys L.

Mar 28, 2026

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This particular spot was very professional friendly, and I was in and out. I mean this Jiffy Lube is a great location. This Jiffy Lube redeemed the reputation of Jiffy Lube.

Darryl L.

Mar 26, 2026

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Good fast service

Sam M.

Mar 22, 2026

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Work makes it hard to find car service open on the weekends or willing to do work near closing hours. After being denied from other car shops for coming at 4:15/30pm (close at 5), I came here where the staff was happy and willing to work on my car late on a Saturday! They explained the price breakdown and recommendations. Thank you so much!!

Jamaal S.

Mar 22, 2026

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Good and fast service. Polite staff. My only issue is $100 for an full synthetic oil change.

Eric C.

Mar 18, 2026

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C G.

Mar 16, 2026

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Amy M.

Mar 15, 2026

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Went today to get my brakes done. Have gone to other Jiffy Lubes in the area and they definitely don't have the hospitality or friendly customer service as they do here! I appreciate the guys being transparent and I never feel like they're selling me on something I truly don't need.

James M.

Mar 14, 2026

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This is my second and more purposeful time coming to this location. I was looking for a Jiffy Lube nearby a few months back and they came up! OUR BLACK MEN ARE DOING THEIR THING AT THIS LOCATION!!!!! Courteous, kind, and caring. And they are QUICK AND EFFICIENT! I was in and out in less than 15 minutes!! As opposed to sitting at Hond for 3 hours for an oil change. I go buy the oil from Honda parts and bring it to them. They give you an oil and filter credit of almost $10. Moreover, I will continue to pay for this type of service because Im gonna support us, first and foremost, and Imma support excellent customer service. This location is a hidden gem.

Lamar J.

Mar 12, 2026

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Olubunmi A.

Mar 09, 2026

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Good job. Well done.

Asia B.

Mar 09, 2026

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Everyone was very friendly and polite!

Katya B.

Mar 08, 2026

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Very friendly, patient staff (I brought an 87 year old non English speaking person with me), SUPER fast service, no high pressure upcharge sales tactics, honest about various available discounts. Not sure about the rest of the time, but the way myself and my grandpa went, we were very happy with the service!

Jillian K.

Mar 06, 2026

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Great, and grateful, experience! I’d fully recommend them ?? Mr Matt deserves the 5 out of 5 stars for his intrinsic care! It can feel challenging getting car service as I can’t hide how much I don’t know about cars. But from the start, I never felt uneasy for their obvious care. All the staff acted caring and professional- like a small town shop only seen in movies where everyone knows each other and genuinely cares. The analysis I received was compassionate and thoroughly detailed; it spoke of their experience, and offered dried to help folks! (I’ve always taken my car to the dealership, stay under warranty. But an emergency had me hoping they’d be able to get me in~ it was more of a relief than I can say!) They were way more efficiently, earnest, and fair! Mr Matt’s got a new loyal customer :)

Stephanie B.

Mar 06, 2026

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L A.

Mar 03, 2026

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Bonelger S.

Mar 03, 2026

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Jordan L.

Mar 03, 2026

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T D.

Mar 01, 2026

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The entire team was wonderful! Work done professionally and in a jiffy!

Bob F.

Feb 27, 2026

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Great services quick and quality

JB K.

Feb 25, 2026

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Great Service, quick, very respectful guys, and extremely helpful. I felt like they cared about little me. I was grateful for the love.

Begzod H.

Feb 25, 2026

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kevin C.

Feb 24, 2026

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Awesome great excellent I would recommend this place to everyone just this location they have best customer service ever and very prompt get you in n and out