Customer Reviews for Jiffy Lube 10602 REISTERSTOWN RD, OWINGS MILLS, MD, 21117-2802

This particular spot was very professional friendly, and I was in and out. I mean this Jiffy Lube is a great location. This Jiffy Lube redeemed the reputation of Jiffy Lube.

Good fast service

Work makes it hard to find car service open on the weekends or willing to do work near closing hours. After being denied from other car shops for coming at 4:15/30pm (close at 5), I came here where the staff was happy and willing to work on my car late on a Saturday! They explained the price breakdown and recommendations. Thank you so much!!

Good and fast service. Polite staff. My only issue is $100 for an full synthetic oil change.

Went today to get my brakes done. Have gone to other Jiffy Lubes in the area and they definitely don't have the hospitality or friendly customer service as they do here! I appreciate the guys being transparent and I never feel like they're selling me on something I truly don't need.

This is my second and more purposeful time coming to this location. I was looking for a Jiffy Lube nearby a few months back and they came up! OUR BLACK MEN ARE DOING THEIR THING AT THIS LOCATION!!!!! Courteous, kind, and caring. And they are QUICK AND EFFICIENT! I was in and out in less than 15 minutes!! As opposed to sitting at Hond for 3 hours for an oil change. I go buy the oil from Honda parts and bring it to them. They give you an oil and filter credit of almost $10. Moreover, I will continue to pay for this type of service because Im gonna support us, first and foremost, and Imma support excellent customer service. This location is a hidden gem.

Good job. Well done.

Everyone was very friendly and polite!

Very friendly, patient staff (I brought an 87 year old non English speaking person with me), SUPER fast service, no high pressure upcharge sales tactics, honest about various available discounts. Not sure about the rest of the time, but the way myself and my grandpa went, we were very happy with the service!

Great, and grateful, experience! I’d fully recommend them ?? Mr Matt deserves the 5 out of 5 stars for his intrinsic care! It can feel challenging getting car service as I can’t hide how much I don’t know about cars. But from the start, I never felt uneasy for their obvious care. All the staff acted caring and professional- like a small town shop only seen in movies where everyone knows each other and genuinely cares. The analysis I received was compassionate and thoroughly detailed; it spoke of their experience, and offered dried to help folks! (I’ve always taken my car to the dealership, stay under warranty. But an emergency had me hoping they’d be able to get me in~ it was more of a relief than I can say!) They were way more efficiently, earnest, and fair! Mr Matt’s got a new loyal customer :)

The entire team was wonderful! Work done professionally and in a jiffy!

Great services quick and quality

Great Service, quick, very respectful guys, and extremely helpful. I felt like they cared about little me. I was grateful for the love.

Awesome great excellent I would recommend this place to everyone just this location they have best customer service ever and very prompt get you in n and out

The team at this Jiffy Lube is awesome! From start to finish they’re so nice and professional extremely informative easy to talk to and understand. I wont bring my truck anywhere else thank you guys so much for the great work!

I recommend this location. The staff were very welcoming and knowledgeable. The service was quick and accommodating they even had toys in the waiting area to keep the little ones entertained. Thank you.

Great service , time efficient, mannerism was great

I had a great experience at Jiffy Lube today. I went in for an oil change and the technician was very professional, honest, and helpful. I thought I needed to replace my filter, but he checked it and let me know it was still in good condition instead of trying to sell me something I didn’t need. I really appreciate that level of honesty and customer care. Fast service, friendly staff, and trustworthy advice

Great service full synthetic oil change $80 with coupon in and out 20 minutes. Workers were very nice and offered reasonable suggestions without pressuring me to buy anything extra.

Mack Parker was professional and knowledgeable with excellent customer service . Thank you.

The staff and management were amazing. They had me in and out. The lobby made me feel as if I were at home .

The team were professional and provided quick service.

Great service. Great staff. Great teamwork. Helped me with a couple problems that I had with my van. Had to take my van back to the dealer. ??

Your staff was pristine. Very polite and informative. They were helpful making me aware of work I needed to have don’t on my vehicle. Yes, without a doubt, I will recommend Jiffy Lube to my friends and my enemies. I was in and out in a jiffy. Thank you.

The staff was professional and Friendly. They served me with care and explained everything so that I could understand. I will recommend them to my family and friends

GREAT SERVICE! Mac really assisted me in what I needed! Great team! Thankful I chose jiffy lube that day

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Service was amazing. Techs were courteous.

Excellent service! I feel comfortable with team here. I trust their guidance and respect their professionalism. I will always take my cars to the Owings Mills location.

John was great! Def took care of me!

All the guys were nice helpful. The place was cleaned.