Customer Reviews for Jiffy Lube 10602 REISTERSTOWN RD, OWINGS MILLS, MD, 21117-2802
Customers at Reisterstown Rd. | Owings Mills talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Jill B.
May 10, 2026
The technicians were courteous, knowledgeable, and efficient. I got an oil change, and it was completed in just 15 minutes, as advertised. I highly recommend Jiffy Lube of Owings Mills for all your car maintenance needs.
Walter W.
May 09, 2026
These guys are great maintenance mechanics. They are professional, friendly, knowledgeable and expedient. They got me in and out without a hassle. I came after work and appreciated their honesty and service. Thank you jiffy lube!!! The
Miss C.
May 08, 2026
Rohan H.
May 06, 2026
I Had to replace my radiator. Once replaced i had a small issues, but the team handled everything very professional and quick to ensure I was satisfied.
Duwa C.
May 06, 2026
Great customer service.
Josef L.
May 05, 2026
michelle J.
May 03, 2026
Fast friendly professional afford and reliable
Vee D.
May 02, 2026
David K.
Apr 24, 2026
Had no appointment but was taken right in for service and done in a flash!
Sara N.
Apr 23, 2026
Steven E.
Apr 22, 2026
Owings Mills Jiffy Lube always does a good job.
James S.
Apr 20, 2026
They did a great job. Got me in and out quickly. Thank you Jiffy Lube
Celestia N.
Apr 15, 2026
Excellent costumer service
Ajahnae D.
Apr 14, 2026
The best Jiffy Lube I’ve ever been to! Each and every time I go to this location I receive the best care for my vehicle. The staff is always pleasant and make sure they take their time and do their due diligence to make sure riding off of their lot is a breeze!
Mrs B.
Apr 10, 2026
Zalandria P.
Apr 10, 2026
The team here was literally amazing. I had my kids with me and they took such good care of us and were quick and accommodating to me having my little ones. Literally amazing team.
Leslie
Apr 09, 2026
Im very pleased and satisfied with there services, They are very pleasant and kind no long waiting even got help with a coupon which helped me out I will go back
Patrice M.
Apr 09, 2026
My experience was good. The Customer Service was excellent, and the service was fast.
J M.
Apr 08, 2026
Today was my first time at this location. From the moment I drove into the property, I was greeted with excellent customer service. The staff was knowledgeable and the service was quick and quality based. Highly recommend.
Toni F.
Apr 08, 2026
The service was performed in a kindly manner. The people performing the service were very polite. In addition to the oil change, they filled the other engine fluids.
Roxane W.
Apr 07, 2026
Quick and exceptiona exceptional service!
Zahraa B.
Apr 07, 2026
very friendly staff and good vibe and atmosphere, the place is always clean and have coffee and treats. This is my number 1 choice
Miyorker W.
Apr 05, 2026
Wonderful customer service. Fast service
Kerby N.
Apr 04, 2026
They worked efficiently, were in constant communication with what they were finding, and explained details in a way I could understand. Shawn was great!
Kimberly B.
Apr 04, 2026
The work on my car was completed in 20 minutes. The staff was very pleasant.
FREE D.
Apr 03, 2026
Top of the line customer service! Everyone was friendly and knowledgeable. I had a great experience! I will be back and will recommend this location to my family and friends.
tonny C.
Mar 30, 2026
Charles M.
Mar 29, 2026
Bubblys L.
Mar 28, 2026
This particular spot was very professional friendly, and I was in and out. I mean this Jiffy Lube is a great location. This Jiffy Lube redeemed the reputation of Jiffy Lube.
Darryl L.
Mar 26, 2026
Good fast service
Sam M.
Mar 22, 2026
Work makes it hard to find car service open on the weekends or willing to do work near closing hours. After being denied from other car shops for coming at 4:15/30pm (close at 5), I came here where the staff was happy and willing to work on my car late on a Saturday! They explained the price breakdown and recommendations. Thank you so much!!
Jamaal S.
Mar 22, 2026
Good and fast service. Polite staff. My only issue is $100 for an full synthetic oil change.
Eric C.
Mar 18, 2026
C G.
Mar 16, 2026
Amy M.
Mar 15, 2026
Went today to get my brakes done. Have gone to other Jiffy Lubes in the area and they definitely don't have the hospitality or friendly customer service as they do here! I appreciate the guys being transparent and I never feel like they're selling me on something I truly don't need.
James M.
Mar 14, 2026
This is my second and more purposeful time coming to this location. I was looking for a Jiffy Lube nearby a few months back and they came up! OUR BLACK MEN ARE DOING THEIR THING AT THIS LOCATION!!!!! Courteous, kind, and caring. And they are QUICK AND EFFICIENT! I was in and out in less than 15 minutes!! As opposed to sitting at Hond for 3 hours for an oil change. I go buy the oil from Honda parts and bring it to them. They give you an oil and filter credit of almost $10. Moreover, I will continue to pay for this type of service because Im gonna support us, first and foremost, and Imma support excellent customer service. This location is a hidden gem.
Lamar J.
Mar 12, 2026
Olubunmi A.
Mar 09, 2026
Good job. Well done.
Asia B.
Mar 09, 2026
Everyone was very friendly and polite!
Katya B.
Mar 08, 2026
Very friendly, patient staff (I brought an 87 year old non English speaking person with me), SUPER fast service, no high pressure upcharge sales tactics, honest about various available discounts. Not sure about the rest of the time, but the way myself and my grandpa went, we were very happy with the service!
Jillian K.
Mar 06, 2026
Great, and grateful, experience! I’d fully recommend them ?? Mr Matt deserves the 5 out of 5 stars for his intrinsic care! It can feel challenging getting car service as I can’t hide how much I don’t know about cars. But from the start, I never felt uneasy for their obvious care. All the staff acted caring and professional- like a small town shop only seen in movies where everyone knows each other and genuinely cares. The analysis I received was compassionate and thoroughly detailed; it spoke of their experience, and offered dried to help folks! (I’ve always taken my car to the dealership, stay under warranty. But an emergency had me hoping they’d be able to get me in~ it was more of a relief than I can say!) They were way more efficiently, earnest, and fair! Mr Matt’s got a new loyal customer :)
Stephanie B.
Mar 06, 2026
L A.
Mar 03, 2026
Bonelger S.
Mar 03, 2026
Jordan L.
Mar 03, 2026
T D.
Mar 01, 2026
The entire team was wonderful! Work done professionally and in a jiffy!
Bob F.
Feb 27, 2026
Great services quick and quality
JB K.
Feb 25, 2026
Great Service, quick, very respectful guys, and extremely helpful. I felt like they cared about little me. I was grateful for the love.
Begzod H.
Feb 25, 2026
kevin C.
Feb 24, 2026
Awesome great excellent I would recommend this place to everyone just this location they have best customer service ever and very prompt get you in n and out