Customer Reviews for Jiffy Lube 513 REISTERSTOWN RD, PIKESVILLE, MD, 21208-5303

I have been coming here since 2017 for most of my auto care needs. The staff have been very friendly, professional, and knowledgeable/experience mechanics. The prices have been reasonable and the serve is usually fast. The wait room is clean.

I was blown away by witnessing the outstanding customer service. Attention to detail on everything. The entire crew was awesome! Thank you!!

Everyone was professional and knowledgeable and friendly.

Kyle, Tyrell, and the staff at my local JiffyLube are some of the most professional, caring, and efficient JL teams I've ever experienced. No pressure to upsell, just solid information, a great attitude, and what looked like a really coherent team. I was impressed and will be back.

Thanks for vacuuming the inside of my car as well!

I had an excellent experience at Jiffy Lube. Westly & Tyrell treated me with genuine kindness and respect, making me feel like family. They thoroughly explained what my car needed in a clear, honest way, which made me feel comfortable and confident in the service provided. The entire staff was welcoming, professional, and attentive. Their hospitality and customer care exceeded my expectations, and I truly felt valued as a customer. Kudos to Westly, Jayden , Tyrell and the whole Jiffy Lube team for outstanding service!

Didn’t make me wait long. Told me what i need to look into in terms of issues with my vehicle. I left happy and was in and out like a dribble move

One of the most professional Jiffy Lube Service Centers I have visited. Thank you, 5/5.

I’ve been coming to this Jiffy Lube for over 20 years and they always do right by me and my car. Westly was really great this visit. Kyle is the BEST!

Great service, fast and friendly and professional, and didn't try to upsell with a million unnecessary things, only the things that actually needed service. I love this location and will definitely be going back again.

Excellent service.

Everyone was totally outstanding with absolutely awesome customer service. From the time I pulled up, youngman taken over my keys, escorted me to the lounge and the next youngman called me to the garage area to give me a diagnostic of the condition of my Acura suv. Also, I wasn't aware that Jiffy also takes care of more than oil changes, such as replaced my air filter, brake pads. This place Jiffy Lube Pikesville, these guys are knowledgeable and super friendly and polite. My 1st. There!?????????? Thank you All???? Ms. Debbie Taylor

I have nothing but good things to say about JiffyLube and its staff. I will come back to Jiffy for oil change and other car services. The staff was friendly and courteous.

Fast and courteous service.m

Good service

Nice and respectful gentlemen. Very welcoming. Communicated every step of the way. Also answered my questions regarding future service.

Without a doubt! Simple the BEST! I truly recommend Jiffy Lube, Pikesville #722. I always get oil change and roated tires. They're professional, amazing customer service, take the time to explain, answer all my questions, and they don't try to push unnecessary up-sells. My car felt unusually weird while driving and I panicked and went to Jiffy Lube, Pikesville #722. I met Wesley. Who was absolutely amazing. He told me that I needed break-pads. I remembered my last visit, one of the Miles's brothers told me I needed break-pads. Wesley, thank you for being so wonderful and being patient. John, (the break tech) thank you. You guys at Jiffy Lube Pikesville are doing a great job over there. Kudos to you both Ta'Shawn and Tyrell Miles.

The customer service was great and the young man was very knowledgeable

Courteous and professional service by the manager and his support staff. I shall return for future auto services!

It was done in a jiffy. And I get to see everything that they were doing! I was also able to make an imput!

Great location for certified mechanics to properly work and diagnose potential concerns about your vehicle. I didn't realize my brakes were so worn and very thin, until Jiffy Lube mechanics in Pikesville looked at them. They discovered that I needed front and back brakes, they completed the task in under 30 minutes including test drive after. They also during the same period perform an oil change with synthetic oil. I didn't want to have to pay total $$$$, however, it was needed and now my family and I are safer. I must add the waiting area, rest rooms were clean, welcoming and sanitize. This location even had wood alphabet with animal puzzles, crayons for the kiddos to play while learning. This Pikesville location has won the highest award from Department of Defense, so you can trust their honesty and quality of their work, when it comes to the health of your vehicle.

Super fast and excellent service. Do not try to upcharge for things that are unnecessary. Overall recommend for quick and easy oil change service.

Great service, got me in snd out over there quick. Everything extremely respectful.

This is the only jiffy lube I’ll go to! Never had an issue. Always great service! Always polite! I gave 4 stars because customers shouldn’t have to hear your employees shock and judgment for a person not have enough time or money to get services they need. It wasn’t said to the customer but we could hear through the doors. They aren’t sound proof. Not everyone is a mechanic or has the ability to keep up each and every preventative service within the suggested guidelines. Customers are entrusting you all with their vehicle. There is no need to make them feel embarrassed or guilty when they’re coming to you all for help.

EXCELLENT SERVICE AND VERY RESPECTFUL YOUNG MEN

Great prices and great service.

We were greeted in a timely. Updated on the progress with suggestions about non emergent issues that needed to be completed. My special person and I was in and out! The waiting room was freezing, it was very uncomfortable. But again the service was awesome