Customer Reviews for Jiffy Lube 5197 Lake Michigan Drive, Allendale, MI, 49401

Great experience here! Everyone knew what they were doing and were happy to help me. Lexi was great!

Got my oil changed today. Arrived a little before 8:00 am and Tyler was already there opening the door for me before 8:00 am. Unfortunately, Tyler was there by himself and had to do everything. He did a great job going over and above to show me what he was doing and what he did. I very much appreciate his customer service and would recommend Tyler and Jiffy Lube to everyone. Thank you Tyler.

Tyler and Kamryn were awesome! They got us in and out quick while making sure we knew about service intervals and our vehichles current condition

The young man who waited on me was AMAZING, and that's why I keep coming back there. He has a great presence and makes you want to visit the store.

The team today were very kind, knowledgeable, and efficient. I would definitely go back.

Fast, friendly, professional service. Ty is the guy!

I stopped in today to get an oil change, and both of the two gentlemen I interacted with were fantastic! They were thorough and informed me about all the checks they had run on my car throughout the time they were working on my car. Quality and friendly service all around. I'd definitely recommend stopping for your cars needs!

Great team here. Easy to work with and quick service. Highly recommend!

Very good service and they were kind. That’s all I ask.

great job and done fast

These guys were super quick and professional handling my tire leak. I came in worried about a puncture in my Tesla tire, but they took care of it right away and they got me back on the road much sooner than I expected. Really appreciate the efficiency — definitely recommend.

Went in for a flat tire out in less then ten minutes, very friendly and fast.

Tyler and Elijah helped my oil change go by smoothly and even located a small nail stuck in one of my tires, still reasonable price.

The experience was easy and fast. Tyler and Elijah did a great job with good service.

Overall they did a good job. They were through and detailed. They gave me my military veteran discount without any issues.

Good service, fast and friendly. Minimal upsells, which I understand is part of the process. Will go back.

This place is amazing—not just because they do their jobs well and efficiently, but because they truly go above and beyond. I was worried I might have a mouse in my glove box (apparently it’s more common than I realized), and when I asked if they could check, they didn’t hesitate. When the mouse actually came out—I was terrified—they immediately jumped in and took everything out of my vehicle to make sure it was gone. They went far beyond what I expected and, most importantly, never made me feel embarrassed or silly for being human. I’m so grateful for their kindness and help. Thank you!!!

I had an amazing experience here! As a young woman, i feel like i sometimes get played at car places. The general manager was kind and concise and took great care of my car! 10/10 recommend. They are knowledgeable and will be honest and kind.

Did great. Executed everything I needed in great time

Great service & crew was excellent. Coupon made the oil change affordable. My vehicle burns oil & they offer free top off. So that was a major factor when choosing Jiffy Lube (the last time I used Valvoline in Jenison & said they could only top off if I paid $11 a quart, what a rip off). Allendale Jiffy Lube employees were professional & courteous. Services were excellent, & I will be back in the future.

Went for a simple oil change and I was in and out in 10 minutes. Staff was very friendly and helpful, especially Willy who greeted me when I arrived and made sure to ask all the right questions about what I needed and how my car was doing. This was my first time there and I will definitely be returning.

I was in and out in 20 min. The service attendants we friendly, informative and professional. Thanks!

Prompt, friendly, quick service

Decided to add on a tire rotation on top of my routine oil change. They noticed one of the tires had been slashed through, and it would probably burst within 100 miles. I feel so lucky they caught it. God works in mysterious ways sometimes!

Went on a Sunday for a Sunday Coupon could have went Saturday for the same price!

Fast friendly service

Great service friendly staff.

When I pulled up to the establishment a wonderful young man by the name of Willie greeted me and the manager Regina was so intelligent really kind and it was a very pleasant atmosphere

I’m very happy with the amount of service I get during each inspection, and I’ll definitely become a regular.

Excellent service!! Very polite and pleasant. I will definitely be coming back here for my next oil change. Keep up the good work. :)

Elijah did a terrific and professional job!

Nice place for an oil change. The guys where Awesome!

Service was quick and friendly! They also offer and military/veteran discount!

Guys did a great job...in and out service and have a great communication system going on in the shop...

Great service! Willy was very helpful, professional and courteous!

I would highly recommend this place to anyone who lives in the area. The staff is great. They explain everything thoroughly with detail and make sure you understand exactly what they are doing to your car. They are also very good at explaining all of the different options when receiving services for your car.

I've visited the new Jiffy Lube in Allendale twice now for an oil change (this past time they also rotated my tires) and both times I've not only been happy with the end result, but also super impressed by how courteous and knowledgeable they have been! I never feel pressured, unlike at the traditional corner oil change company, nor do I feel like a number that they're trying to shuttle through. Another bonus I appreciate is the fact that they have very nice lounge area you can relax in while they work on you car, or even while you wait in line! No loud noises or weird smells. After asking what needed to be done, Tyler walked my son and I over, and showed us where there were free goodies, and coffee/bottled water was, etc. The nicely decorated lobby was very clean, bathroom too. After Kamryn and others were done with their initial inspection, I was given a thorough review with input about recommendations, all on a large computer screen with much more valuable information including graphics and dealership guidelines. However again no hard selling, or pressing, etc while I was there, only guidance, which I think is great, given some of situations I've experienced at places of this nature, this right here is WHY I KEEP GOING BACK. Given all this extra one on one attention, it does increase the time just a little per customer, however I believe this means they're taking their time to the job right the first time...trust me we've all heard the horror stories about those really fassst places :/, but why regress...Reginah helped check us out today, with great customer service, something I've grown to expect here. I don't believe you would regret giving them try ??...

So impressed with this service. Quick, professional, thorough, kind, respectful, and personable staff. Will definitely come back to this location and recommend others do, too. Highly, highly recommend!