Customer Reviews for Jiffy Lube 13040 Crossover Dr, DeWitt, MI, 48820
Customers at Crossover Dr talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Paul S.
Aug 26, 2026
Doug and the crew at Jiffy Lube in DeWitt were fantastic. They got me in and out quickly and were pleasant and friendly. I highly recommend this shop.
Dawn C.
Aug 25, 2026
Neva M.
Aug 24, 2026
Colin M.
Aug 17, 2026
Crew was nice, one of only a few places that do tire repair. Got me in and out quickly
Bernie G.
Aug 17, 2026
Went in for an oil change. The staff were very friendly and seemed to really want to connect with their customers. There was a hiccup when they tried to put on my new windshield wipers but nothing to serious, the staff still felt bad for the delay and gave me a coupon for my next service! Thats how you earn a repeat customer!
Rachel K.
Aug 13, 2026
The oil change was great, very friendly and efficient. I really emphasize the people were kind and seemed very helpful. I do appreciate them letting me know my tires were bald because I genuinely wasn't aware, but he did want to sell me $3000+ in tires. I did do some research, found and had really good tires installed for under $1000. So fantastic oil change, as always be careful of the up sales but I'm not offended by the try.
Arnie
Aug 12, 2026
matthew D.
Aug 08, 2026
Fast and easy. Clean new location with knowledgeable techs
Marcus S.
Aug 06, 2026
Jo R.
Aug 06, 2026
I rolled in for an oil change (diesel at that) just before they closed, they excepted me with smiles and did not rush me thru. The manager was AWESOME! I had two of my boys with me, which were definitely over the day! The manager was very understanding and caring. They never tried to sell me anything I didnt need either! Any other place would have had a list a mile long of things I "should" have done. I will definitely go back!
Carter B.
Aug 03, 2026
Morgan
Aug 02, 2026
Very friendly and helpful. Would returning there.
June S.
Aug 02, 2026
Excellent service with friendly and helpful technicians. I was very happy
Traci R.
Aug 02, 2026
My first visit to the DeWitt, MI Jiffy Lube and I will be back! The manager and assistant manager personally greeted me, advised on a coupon for grand opening, and the oil change was fast. They also provided a thorough evaluation to ensure my equipment was working properly on my truck. Their customer service is exceptional and highly recommend the business.
JJ B.
Aug 01, 2026
Steven B.
Aug 01, 2026
Robert M.
Jul 28, 2026
Employees were friendly and informed.
Timothy R.
Jul 22, 2026
This was my first visit to Jiffy Lube here in DeWitt. The entire staff were fantastic! Amanda, Justus, and Roe were very courteous, friendly, and professional! Thank you!
Linda M.
Jul 20, 2026
Amanda was very friendly. We had an interesting discussion about what could have made a nest under the hood next to my air filter. I felt $140.00 for an oil change is a bit overpriced.
Jackie S.
Jul 14, 2026
Very professional Very friendly and willing to help find a discount
John D.
Jul 13, 2026
The Staff were great! Very friendly, and very efficient! I will be returning there again in the future.
William B.
Jul 13, 2026
Great friendly service. Definitely recommend!
Thomas T.
Jul 07, 2026
Excellent. Fast. Clean. Efficient. Will return
Fred M.
Jul 06, 2026
Xander V.
Jul 03, 2026
Cole S.
Jun 29, 2026
Roe is the man and the whole crew will take care of you. I would recommend this location to my friends and family. Quick and friendly service
Trina P.
Jun 28, 2026
This was a fast service and also quality! The mechanics were also very kind and answered all our questions! I also learned that they provide more than just an oil change, they provide brakes, tires, and more!
Stephanie W.
Jun 26, 2026
Wonderful staff. Quick and clean service. Would vists again.
Abbie M.
Jun 25, 2026
Ryan M.
Jun 25, 2026
Great, new building that offers more than your typical oil change place. Prices are a touch higher but at least you know you’re getting high quality product and care.
William F.
Jun 21, 2026
Jesse C.
Jun 19, 2026
Friendly staff and quick service
JRB
Jun 19, 2026
Very nice staff. Will go back for sure.
Jeff
Jun 18, 2026
They were very polite and got it done fast
Hannah H.
Jun 13, 2026
I tried out the new Jiffy Lube today! They got me in, changed my oil, air filter, and checked all my tires in an efficient amount of time. Quinton was extremely patient with my questions and thoroughly explained the recommendations for my car maintenance. I will be returning again!
Tim B.
Jun 09, 2026
First time visiting the new shop. They were thorough and communicated well. They got my truck done in a timely fashion. All three techs were friendly and had a positive attitude even when things got busy. Will be back again.
Collin A.
Jun 08, 2026
Stopped in during the soft opening this weekend. The staff was polite and upfront about delays due to staffing issues. Still managed to get me through in about 20m. Will definitely give them another shot when they get up and running at 100%.
Amanda H.
Jun 08, 2026
Great customer service! Fast and friendly!
M. A.
Jun 06, 2026
I absolutely loved my experience with the crew at the Jiffy Lube in Dewitt! Not only were they knowledgeable and great with their set of skills, they were also kind to me and my son, talkative, and they communicated to eachother like friends and great coworkers do. Not only that but I needed a headlight and they ordered it and delivered it there in an incredibly timely manner and had it installed! And that was also with an oilchange. There was so much flow of friendship and presonality that it both felt relaxed and professional. It was a whole vibe that I could stand behind and I will definitely be going there from now on. ????
Marty M.
May 31, 2026
A quick visit with a very friendly staff. Will be going back as oil changes are needed.
linda F.
May 27, 2026
Wonderful service !!!!
Tara G.
May 22, 2026
Very friendly and great at their jobs! The guy who did my oil change couldn't get the oil filter off too easily which it was too tight but that was Valvoline's fault for doing that! Definitely a great place! Thank you for excellent service!
Ellie B.
May 19, 2026
Fantastic customer service. They were personable and thorough. Got in and out in about 20 minutes. It is a bit more expensive, but that’s because they have high quality and high standards.