Customer Reviews for Jiffy Lube 2739 Port Sheldon St, Jenison, MI, 49428

Friendly, knowledgeable technicians.

It was really quick

One day these guys changed my oil very quickly. Then they told me I needed rear brake pads replaced, so I did that a few wks later. I think they did a good job At least they're not grinding anymore

This was my first time there. I used to do my own oil changes and service but I'm getting tired of doing it on my own. Everyone was very friendly, courtesy, and professional. Their master mechanic has the same vehicle as me and was very knowledgeable about routine maintenance needed in the future.

The staff was awesome and did a great job!! Very welcoming place.

This shop is very clean and the staff, Ruben and Ethan, did a great job getting me in and out very quickly. Ruben and Ethan were very friendly and helpful, letting me know what they were doing and checking throughout the whole procedure. They were great! I appreciate the quick service!

Ruben is wonderful and they have great customer service

I had an excellent experience at the Jenison Jiffy Lube. Reuben R. and Ethan K. provided outstanding customer service from start to finish. Reuben took the time to explain every recommendation thoroughly, showed me what he was seeing on my vehicle, and answered all of my questions without ever making me feel uninformed or pressured. I appreciated how informative and transparent the entire process was. Ethan was also professional and efficient, and together they made the visit smooth and straightforward. It’s clear they value honesty and customer education, which made me feel confident in the work being done. I highly recommend this location and will definitely be returning for future service.

Ruben R. Helped me very polite and welcoming. Great place to go for an oil change! Torques down everything.

Extremely pleased with the customer service I received from Ruben and Gaven. They were clear when explaining the process (brake job) and gave recommendations for future visits. The price point was fair and service time was great. I'm happy with my new brakes, but very happy to have talked with a crew who cared about me over money. Highly recommended!

The individuals who worked on this day were great and their service was exceptional.

Public notice for those homeowners near here with a tractor tire problem. Brought it in. Met me. Said sure thing. Fixed up my zero turn bogey wheel within 10 minutes, while other customers were there. Tech was super nice. Get this, no charge. "Come back and see us for other needs" ( with a smile). May be a big name, but felt local.

amazing experience! Ruben and Gaven both gave us honest answers and offered solutions and explained the issues. would recommend a visit!

Walter was very thorough!

Ruben took care of me like always! Will be taking my fleet trucks here, as the one in allendale is lousy. Quick in and out!

Great first time experience here!! Ruben was very knowledgeable and helpful. A safe space to bring your vehicle. They are not commission based!!!

I have a Audi diesel and your team got the exact oil that is needed for it and a air filter quickly from another of your stores that it, all in a timely manner THANK YOU team Jiffy at Port Sheldon and 28th Ave.

Very generous and kind workers. The best place to bring your car in. A+!

Walter was a great help

We went to get a oil change and the were quick and effective Ruben was super nice he’s the supervisor definitely recommend

All Of the guys were super nice and very helpful!

Quick, efficient and very friendly!

Fast service, friendly treatment, reasonable price. I'll be back the day I need you. Thanks, team! ??

Very helpful and knowledgeable great work

Had my brakes give out and then found out that my wheel bearings needed replacement.. and those are pretty pricey things but they made sure to find the best priced parts they could and finished the job in a timely manner! They were also very nice over the phone and in person. 10/10 would recommend.

Fast friendly decent price

I had the best experience here last week. They took great care of me before my trip that weekend. Grace , Ruben, and Thomas took great care of me and my car

Stopped by on a Sunday afternoon. Staff was knowledgeable and talked through options with confidence. They did an excellent job and were a joy to work with. Grace, Jonathan, Xavier, Alexander did a top notch job.

When I went in for a standard oil change, a nest was discovered. The team took extra time and effort to remove my engine cover and make sure to pull out and blow out all of the nest material, and then also opened up my cabin air filter compartment to make sure no critters had gotten in there too. All of the extra effort was much appreciated, and the total time it took was still nice and quick!

Extremely helpful and kinda people

Xavier and Ruben did an awesome job. I got an oil change and a engine flush.

Gaven & Ruben were great all around! Very genuine men and I will be sending all my guys their way. Thank you

The general manager was very professional polite. Plus the crew working on 3-20-26 were on top og there game fast & accurate. No pressure to upsell me on stuff.I don't need.

Best customer service I've ever had! Very friendly, extremely knowledgeable, truthful and upfront! Definitely recommend!

Fast, friendly precise! Friendly staff!

Welcoming. Kind. Clear. Speedy service. I will be back.

Stopped by Jiffy Lube and had a really great experience getting my brakes replaced. Ruben and the team were quick, kept me in the loop about what was going on with my car, and everyone was super friendly. They worked out the best way to get everything taken care of without any hassle. Really appreciate the efficient service!

Ruben and his team did a great job explaining my options and they provided top-tier service for my Jeep.

They are super friendly and definitely educate you on what is good for your car?? they helped me twice with my oil changes and I can say they have a repeat customer!