Customer Reviews for Jiffy Lube 2739 Port Sheldon St, Jenison, MI, 49428

Emily was knowledgeable, friendly and helpful. Great to see in a young adult these days. Service was explained and performed well.

Fast professional service, they dont try to sell you stuff you dont ask for either

Ruben was great and very helpful with whole process

Very kind gentleman that work here

Very kind and very fast

It was exactly what I needed… a quick oil change! And they were super friendly and helpful. Also, huge plus, not pushy about extra things. It was a very chill experience

Great service

Great shop!

Absolutely fantastic shop! Every single person there was truly courteous and polite. True to their word as I had called in advance. They did such a great job with my mom’s older car that I will be back with ours. 5 stars is not enough should be more. Gavin and his team is what every Jiffy Lube should aspire to be.

Manager Emily was a very good communicator, the rest of the team was very professional.

Excellent service. Very fast and extremely professional. I feel very taken care of after going in for a simple tire patch. Will definitely be using this location as my main spot from here on!

Great service! Quick and the employees were very kind!

I got right in for the oil change. I was a little disappointed they only offered full synthetic for the oil I need where other places offer semi-synthetic. But I had a coupon which made it ok. Overall, great service.

Friendly, professional and fast service

Great customer service and communication ??

Very clean facility and great service. I will definitely go back. Fair prices too.

Friendly, knowledgeable technicians.

It was really quick

One day these guys changed my oil very quickly. Then they told me I needed rear brake pads replaced, so I did that a few wks later. I think they did a good job At least they're not grinding anymore

This was my first time there. I used to do my own oil changes and service but I'm getting tired of doing it on my own. Everyone was very friendly, courtesy, and professional. Their master mechanic has the same vehicle as me and was very knowledgeable about routine maintenance needed in the future.

The staff was awesome and did a great job!! Very welcoming place.

This shop is very clean and the staff, Ruben and Ethan, did a great job getting me in and out very quickly. Ruben and Ethan were very friendly and helpful, letting me know what they were doing and checking throughout the whole procedure. They were great! I appreciate the quick service!

Ruben is wonderful and they have great customer service

I had an excellent experience at the Jenison Jiffy Lube. Reuben R. and Ethan K. provided outstanding customer service from start to finish. Reuben took the time to explain every recommendation thoroughly, showed me what he was seeing on my vehicle, and answered all of my questions without ever making me feel uninformed or pressured. I appreciated how informative and transparent the entire process was. Ethan was also professional and efficient, and together they made the visit smooth and straightforward. It’s clear they value honesty and customer education, which made me feel confident in the work being done. I highly recommend this location and will definitely be returning for future service.

Ruben R. Helped me very polite and welcoming. Great place to go for an oil change! Torques down everything.

Extremely pleased with the customer service I received from Ruben and Gaven. They were clear when explaining the process (brake job) and gave recommendations for future visits. The price point was fair and service time was great. I'm happy with my new brakes, but very happy to have talked with a crew who cared about me over money. Highly recommended!

The individuals who worked on this day were great and their service was exceptional.

Public notice for those homeowners near here with a tractor tire problem. Brought it in. Met me. Said sure thing. Fixed up my zero turn bogey wheel within 10 minutes, while other customers were there. Tech was super nice. Get this, no charge. "Come back and see us for other needs" ( with a smile). May be a big name, but felt local.

amazing experience! Ruben and Gaven both gave us honest answers and offered solutions and explained the issues. would recommend a visit!

Walter was very thorough!

Ruben took care of me like always! Will be taking my fleet trucks here, as the one in allendale is lousy. Quick in and out!

Great first time experience here!! Ruben was very knowledgeable and helpful. A safe space to bring your vehicle. They are not commission based!!!

I have a Audi diesel and your team got the exact oil that is needed for it and a air filter quickly from another of your stores that it, all in a timely manner THANK YOU team Jiffy at Port Sheldon and 28th Ave.

Very generous and kind workers. The best place to bring your car in. A+!

Walter was a great help