Customer Reviews for Jiffy Lube 980 N. 9th St., Kalamazoo, MI, 49009

Super quick and thorough. Employees were friendly, helpful and outgoing.

Great, fast, and friendly service. The Veteran discount is greatly appreciated!

Outstanding service.

Great service

They always do a wonderful job for me every time I am there. The staff is also always very friendly and great at answering any questions I might have.

Didn't take long at all and they were friendly.

Got me done fast, used my $30 off coupon which was amazing to discover! They got me in and out. Super nice service for my oil change.

Quick and professional.

The guys were quick and courteous. It was a really good experience.

Friendly and knowledgeable staff. One mechanic was in training and I could tell from the instruction he got that expertise is shared and expected.

What can I say, I arrived at 1:45 and was greeted immediately. I came around and pulled in to a bay, 14 minutes later, the job was done, I'd paid, and I was pulling out. The staff was professional, friendly, and gave me confidence in their abilities. They even washed my windshield during the oil change Hat's off to the crew working June 1st. Stellar customer service.

Friendly, fast and professional service

The people there were incredibly kind!!

Super courteous and fast!

I would take my vehicles there any time. The workers are very nice and helpful. And being a woman they don't push anything extra on you. And it's a good feeling.

It was a great experience. They were able to replace my wiper blades for me as well as checking the health of my battery and gave me an oil change. They were super nice and very helpful. They talked me through everything they were going to do on my car and was able to answer any questions I did have with a smile. Would definitely go back.

genuinely the best and most accommodating team i’ve ever encountered for an oil change or any car maintenence. my car began leaking oil after the oil change (not from the oil change at jiffy lube) and they were very agreeable to let me bring the car back to the shop and evaluate the issue. they went above and beyond to find the source of the problem and let me know what was going on (jae literally got under my car and took pictures to explain to me what was going on). on top of that when the full maintenance mechanic shop was unable to get my car in for 5 days after the leak was found the team at jiffy lube (eric the manager) allowed to me leave my vehicle onsite since it was unable to be driven. the rapport the entire team built with me during this very complicated situation made is much easier to manage. i would come back to this shop for anything i could just because of the people. highly highly recommend to anyone.

Ron and Ethan and Austin are super helpful, very professional and know how to run a shop. I got my car back in shape in no time. really appreciate these guys and will continue to bring my vehicles here

Very professional and kind. Service was excellent too.

Fast, knowledgeable and friendly. I just wish I had gotten their names, so i could call them out personally.

Fast and friendly service!

Very detail oriented and listened to all of my concerns. Then fixed something they could have left for me to figure out another time and didn't even seem to think it was a big deal they helped me. Thanks again guys!!!!

Friendly and Pearsonable service technicians! They worked fast and efficiently and my engine is running smoothly!

Great atmosphere and service. Will go back.

Super friendly guys. Fast and professional. Will go back again.

Super friendly, quick, efficient and I will return

Changed a backup light and had an oil change. Great service! Shout out to Ron P., Eric P., and Ethan Curtis L. A huge thank you.

Very friendly and helpful staff

Helped me out with fixing my tire sensors! Very kind and nice individuals especially to a young female!

Ron there was exceptional. He really made sure that I was taken care of properly.

Very friendly staff. Got me in and out within 30 minutes. Explained what else was needed

They do a great job and are always so nice!

Went to get my battery. Replaced an excellent job. Nice facility. Recommend it to anybody else..

The guys were quick, professional, and gained my trust by being honest and working with me to solve my problem. Fair and knowledgeable staff, especially the assistant manager who helped me the night I came in.

This team is great. They always explain what they are doing for you, and try their best to give you an excellent experience. You miss out if you don’t go here for your oil change.

First time at this location and they were quick as jiffy lube has been at any other location I’ve gone to.