Customer Reviews for Jiffy Lube 980 N. 9th St., Kalamazoo, MI, 49009
Customers at N. 9th St. talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Alexandra S.
Jun 17, 2026
Super quick and thorough. Employees were friendly, helpful and outgoing.
Ben S.
Jun 14, 2026
Great, fast, and friendly service. The Veteran discount is greatly appreciated!
Randy C.
Jun 13, 2026
Jerome H.
Jun 13, 2026
Outstanding service.
Antoinette S.
Jun 12, 2026
Great service
Jonathon H.
Jun 10, 2026
Rayna H.
Jun 10, 2026
They always do a wonderful job for me every time I am there. The staff is also always very friendly and great at answering any questions I might have.
Carolyn L.
Jun 08, 2026
Didn't take long at all and they were friendly.
Anaia L.
Jun 07, 2026
Got me done fast, used my $30 off coupon which was amazing to discover! They got me in and out. Super nice service for my oil change.
Mark M.
Jun 07, 2026
Mark M.
Jun 07, 2026
Scott B.
Jun 07, 2026
Quick and professional.
Brittney S.
Jun 05, 2026
Tracy W.
Jun 04, 2026
The guys were quick and courteous. It was a really good experience.
Bernardo C.
Jun 04, 2026
Friendly and knowledgeable staff. One mechanic was in training and I could tell from the instruction he got that expertise is shared and expected.
Michael A.
Jun 01, 2026
What can I say, I arrived at 1:45 and was greeted immediately. I came around and pulled in to a bay, 14 minutes later, the job was done, I'd paid, and I was pulling out. The staff was professional, friendly, and gave me confidence in their abilities. They even washed my windshield during the oil change Hat's off to the crew working June 1st. Stellar customer service.
Renee S.
Jun 01, 2026
Friendly, fast and professional service
Jen L.
May 30, 2026
The people there were incredibly kind!!
Beth C.
May 29, 2026
Super courteous and fast!
Diane M.
May 29, 2026
I would take my vehicles there any time. The workers are very nice and helpful. And being a woman they don't push anything extra on you. And it's a good feeling.
jonika F.
May 28, 2026
It was a great experience. They were able to replace my wiper blades for me as well as checking the health of my battery and gave me an oil change. They were super nice and very helpful. They talked me through everything they were going to do on my car and was able to answer any questions I did have with a smile. Would definitely go back.
Alexis S.
May 27, 2026
genuinely the best and most accommodating team i’ve ever encountered for an oil change or any car maintenence. my car began leaking oil after the oil change (not from the oil change at jiffy lube) and they were very agreeable to let me bring the car back to the shop and evaluate the issue. they went above and beyond to find the source of the problem and let me know what was going on (jae literally got under my car and took pictures to explain to me what was going on). on top of that when the full maintenance mechanic shop was unable to get my car in for 5 days after the leak was found the team at jiffy lube (eric the manager) allowed to me leave my vehicle onsite since it was unable to be driven. the rapport the entire team built with me during this very complicated situation made is much easier to manage. i would come back to this shop for anything i could just because of the people. highly highly recommend to anyone.
angibell
May 24, 2026
Ron and Ethan and Austin are super helpful, very professional and know how to run a shop. I got my car back in shape in no time. really appreciate these guys and will continue to bring my vehicles here
Heather P.
May 23, 2026
Deveta G.
May 23, 2026
Very professional and kind. Service was excellent too.
Jessica M.
May 23, 2026
Matt M.
May 22, 2026
Fast, knowledgeable and friendly. I just wish I had gotten their names, so i could call them out personally.
Ali M.
May 22, 2026
Fast and friendly service!
Kirk K.
May 20, 2026
Very detail oriented and listened to all of my concerns. Then fixed something they could have left for me to figure out another time and didn't even seem to think it was a big deal they helped me. Thanks again guys!!!!
Nichole R.
May 17, 2026
Maggie A.
May 17, 2026
Friendly and Pearsonable service technicians! They worked fast and efficiently and my engine is running smoothly!
Morgan G.
May 15, 2026
Great atmosphere and service. Will go back.
angela A.
May 14, 2026
Super friendly guys. Fast and professional. Will go back again.
Shelly N.
May 13, 2026
Super friendly, quick, efficient and I will return
Scott R.
May 06, 2026
Wanneta S.
May 06, 2026
Changed a backup light and had an oil change. Great service! Shout out to Ron P., Eric P., and Ethan Curtis L. A huge thank you.
Randy S.
May 05, 2026
Alexi K.
May 05, 2026
Dave C.
May 05, 2026
Very friendly and helpful staff
Kira C.
Apr 29, 2026
Helped me out with fixing my tire sensors! Very kind and nice individuals especially to a young female!
Cory W.
Apr 27, 2026
Michael V.
Apr 26, 2026
Ron there was exceptional. He really made sure that I was taken care of properly.
Fred S.
Apr 26, 2026
Very friendly staff. Got me in and out within 30 minutes. Explained what else was needed
Lily P.
Apr 25, 2026
Teresa C.
Apr 25, 2026
They do a great job and are always so nice!
Karen J.
Apr 23, 2026
daniel C.
Apr 22, 2026
Went to get my battery. Replaced an excellent job. Nice facility. Recommend it to anybody else..
J C.
Apr 22, 2026
The guys were quick, professional, and gained my trust by being honest and working with me to solve my problem. Fair and knowledgeable staff, especially the assistant manager who helped me the night I came in.
Nate R.
Apr 21, 2026
This team is great. They always explain what they are doing for you, and try their best to give you an excellent experience. You miss out if you don’t go here for your oil change.
Jamison C.
Mar 01, 2026
First time at this location and they were quick as jiffy lube has been at any other location I’ve gone to.