Customer Reviews for Jiffy Lube 8516 Shaver Rd, Portage, MI, 49024

Awesome staff! Austin, Trevor and Dan took very good care of my 06 LJ!

The team was very friendly and knowledgeable. Business was spotless and I will certainly us them again

Super friendly, very knowledgeable, my go to place now

Fantastic service. Great people.

The employees were friendly, polite, and very friendly. I will go back again and tell family about their service

Super great customer service! Service was quick and professional.

This is my second trip here at Jiffy Lube and just like the first time it was easy to get my oil change done. Had oil changes done before at other places and they never refill my tire pressure, checked that all of my lights work, and showed me the cabin filter saying that is good still. I came here the first time due to the Google reviews on the place and I can see why they get 5 stars

Excellent service

I had my brakes replaced and they did a great job. Everyone was very friendly and we were made to feel right at home while we waited. They were done quickly so there wasn’t even a long wait

Great shop. Fast service and straightforward team.

Very attentive people.. took care of all of my needs and answered all my questions.. top notch!

Austin, the Assistant Manager, was great work with, helpful, and friendly. Thorough oil change. Appreciated the Veterans’ discount, too.

I was extremely pleased with the service I received at the Portage Michigan Jiffy Lube! Everyone was friendly and efficient! They completed my oil change in a timely manner and at a reasonable price! I would definitely recommend them for any service you might need!

Landen went above and beyond to help me today! The rest of the staff were also great and I can’t be more thankful for the experience I had today.

Great service!

Friendly and knowledgeable staff. In and out quickly and really clean there too!

Seem to be friendly and quick

The team was friendly and quick. Very professional and knowledgeable

Super service today at Jiffy Lube. I was pleasantly surprised at all of the types of service they perform, in addition to just oil changes and lubrication. I think they could service all of my automotive needs in the future.

Great friendly service at a decent price

No pressure, friendly attitude, overall a good experience, will return back

Great service and they really work with you. Ashley was a delight. Will be back again.

Place is clean!! Techs did a good job!! Good price to and they have a 26 dollar off coupon on their website!

Courteous staff, very professional

Friendly staff and got me in and out pretty quickly

daniel was very patient with my questions & was very knowledgeable about the services i had done. normally i wouldnt go to a "quick service" shop although i seen the new location & called to ask about specific services- i was convinced they would do a great job they definitely did!!

Loved how friendly the staff were and how quick the service was.

Amazing staff. Very helpful and no pressure to add any other services. I was in and out quickly. I would recommend them to anyone looking for a quick and well done oil change.

I'm 63 and since I had my first car, I've been going to Jiffy Lube with maybe 3 exceptions due to logistics. 10 cars in all over the years. This location recently opened and I was so thrilled to be able to go there again. For probably over 45 years, I've sought out Jiffy Lube because they ALWAYS treat me well, do a great job quickly for a very reasonable price. No pressure, no claiming I need something I don't. Always give me a list of things I'll need to address, and never judge that I hadn't yet-lol. Today it was cracked back tires and a brake inspection which I'll do in a few weeks. The thing today that further cemented my love for them is they ASKED if I wanted the cabin filter checked Now, every Honda dealer and the last couple non-Jiffy places I had to go for oil change or service told me when I asked about it that it was really difficult to get to and a couple hundred dollars and most people usually don't bother to replace them. Always bugged me because I have allergies and I knew this 2011 car had likely never had it changed and know it hadn't since I got it in 2014 because of what I was always told. After recovering from shock that he asked, I had him check it. He pulled out, no lie, 4 double handfuls heaping of rodent debris from the thing. They had a whole apartment complex in there! lol Then he says they had a filter IN STOCK. 49 bucks and it was done, plus I had a $30 off on Sundays coupon for the oil change. Not $200, for the filter as others told me and so easy I could have done it myself in a couple minutes, not complicated or hard to get to at all. I was astounded and thrilled .This is why I love Jiffy Lube and have been a steadfast customer for going on 5 decades. They are honest, quick, very reasonable, thorough checking everything, and transparent. Go give this location a try,, they are great. Even said if I get the 2 new tires I need, they'll install them for $20 bucks a tire. They're right in the Walmart parking lot on Shaver Road. Tell 'em Wanda sent ya. I'm SO happy to finally have a local Jiffy Lube!

Very Friendly, Efficient and Helpful!!

Today I had my oil changed at the Shaver location and worked with Kristie and Jeremy! They were both amazing and went above and beyond!! I 1000% recommend them!!!

Over all clean, friendly employees.

Quick and easy

The entire staff was friendly and professional. They make you feel important and take care of all your needs no matter how small. I had a leaking tire that had been giving me problems fot about 2 weeks, but couldn't seem to figure out the cause. My brother had checked it out and couldn't find anything in it. They found a leak and with my permission, proceeded to remove the tire and found a nap that had gone completely through the rubber and was inside.they also found an old patch that was coming loose so they fixed both at the same time without charging me any extra cost. Such great customer service! I will definitely be back to get my brake work done here and future oil changes and tell all my family and friends about the great service that I received here. Thanks for a job well done team!