Customer Reviews for Jiffy Lube 45557 Hayes Road, Shelby Township, MI, 48315-0000

Customers at Hayes Road talk about:

Customer service

Trust

Service speed

Workmanship quality

Affordability

Debra O.

Mar 25, 2026

12345

George, Eli, and RJ were very helpful and did a terrific job

Robn S.

Mar 19, 2026

12345

Clean place, very nice workers, fast, courteous, friendly will come again.

Beth C.

Mar 14, 2026

12345

Freya S.

Mar 14, 2026

12345

Quick, super easy. Workers were all super nice and not pushy.

Doug K.

Mar 14, 2026

12345

Very thorough and professional.

Prel M.

Mar 13, 2026

12345

Great job, integrity, quality and customer care

John

Mar 09, 2026

12345

Jiffy lube was thorough, friendly, informative, and professional. I was unable to get my oil change done at another place due to my specific oil requirement and they were able to get me done!

wesley W.

Mar 06, 2026

12345

Kimberly P.

Mar 05, 2026

12345

This would have been my 4th time coming back. Clean spot, straightforward communication, and give enough information for an educated decision about anything other than standard oil changes without a pressured sales pitch.

Lisa S.

Feb 25, 2026

12345

Moved to the area recently and was looking for a new spot to get an oil change. Definitely picked the right one and will go back. Super friendly staff and a nice, clean and organized place. Y’all rock!

Basri I.

Feb 24, 2026

12345

Perfeat.

Tom M.

Feb 19, 2026

12345

It was a positive customer experience. The service was quick and the staff was friendly and informative.

Chandrakant P.

Feb 19, 2026

12345

Nate M.

Feb 13, 2026

12345

Phenomenal service as always

Olivia L.

Feb 13, 2026

12345

They were super professional and friendly. Quick, efficient and thorough. It was nice to see the district manager there as well checking on the employees and greeting customers.

Virginia W.

Feb 11, 2026

12345

Josie H.

Feb 10, 2026

12345

Had a great experience! Was greeted in the parking lot as I was walking up to the door which was super nice! The techs were awesome explaining everything to me! I was gifted a gift card to them and had never used their services before. Definitely will be a return customer!

Michael S.

Feb 06, 2026

12345

I was treated very well! I truly was in and out in a jiffy!

Carrie M.

Feb 05, 2026

12345

Gretchen K.

Feb 04, 2026

12345

The service people are very polite and professional.

Shea B.

Feb 02, 2026

12345

Honestly the sweetest people here! They don't make me feel dumb - they take their time explaining what's going on and are straight forward with pricing. It was a little busy this morning, but the person taking care of the lobby updated me accordingly. If I can get it taken care of here, this is the only place I'll go!

Rosalia M.

Jan 30, 2026

12345

Zion H.

Jan 28, 2026

12345

Good service. Just a little more pricey than I have paid in the past.

Amber W.

Jan 23, 2026

12345

They always have the best customer service.

Brenda B.

Jan 22, 2026

12345

CJ was Great! Got me right in. I explained I was traveling to TN and all my fluids were filled, tires checked and aired up. Eli was the guy doing the work, what a pleasant young man. Overall it was a great experience and I'll be going there for all my car needs. Thank you CJ and Eli for taking away a little stress.

Kaitlyn P.

Jan 07, 2026

12345

Michael J.

Jan 06, 2026

12345

Fantastic service. Polite, professional. Had an oil change & headlights replaced. Informative, but not pushy. This is my go to from now on. I heard good things about this place & I was glad I listened. My new go to for oil changes & everything else they provide.

BRENT R.

Jan 03, 2026

12345

Fast, friendly and knowledgeable. Will definitely be going back.

pink B.

Jan 03, 2026

12345

Friendly and efficient service!

Carla S.

Dec 28, 2025

12345

Michael U.

Dec 27, 2025

12345

Very clean place and professional staff.

Mark K.

Dec 27, 2025

12345

Very professional and friendly service

Matthew J.

Dec 19, 2025

12345

The guy's were great helping me out the manger I forget his name but very informative and explained everything they checked for my oil change and very clean with doing the job, thanks Jiffy Lube ??

Brenda D.

Dec 11, 2025

12345

The techs were very knowledgeable and explained everything. They were OK with me not wanting to purchase certain things and did not push to get me to purchase. Definitely will be back.

david G.

Dec 10, 2025

12345

David H.

Dec 09, 2025

12345

Marcy Q.

Dec 09, 2025

12345

As silly as it sounds, I was at a loss as to where I should go to get a lightbulb changed in my vehicle. On my way home tonight I saw this Jiffy Lube and took a chance. What an amazing team. I believe two of them were in training. But I couldn’t tell because they were so professional. It turns out I did not need a new lightbulb . They reset the original bulb and cleaned the front lenses. They advised me not to purchase the renovation of the lenses today because it’s going to snow tomorrow and it would ruin the renovation. They said please come back. … they were still topping off my liquids and I paid for one. Not that I minded in the least They filled my tires with air. It was such a nice experience. Good Job Jiffy Lube! I will return to this location again and tell my friends/family

moodyblues007

Dec 04, 2025

12345

vickie H.

Dec 04, 2025

12345

Robert M.

Dec 02, 2025

12345

Very very place to you oil change and more. The people are very good and nice Thank you Jiffy Military Discount is very nice.

Brennan R.

Nov 28, 2025

12345

The oil change was quick

Christina J.

Nov 24, 2025

12345

They were friendly, all costs were presented with no hidden fees or hidden costs. All the staff was friendly, warm, and welcoming. Will be returning!!! Wonderful service going above and beyond!!

Krisanne G.

Nov 22, 2025

12345

I brought my 2 vehicles in for oil changes and to prepare them for the winter. I was greeted with enthusiasm and politeness each time. The Customer Service Manager, Connor, was so polite, professional and friendly. He gave me a complete overview of my vehicles both good and bad, to help me better understand my vehicles. He had a smile on his face, cracked jokes the whole time he conversed with me, a very pleasant young man. The service was fantastic, all the guys and gals were very nice and fast.

Cora D.

Nov 21, 2025

12345

Tee (.

Nov 18, 2025

12345

Great experience. The guys were friendly and knowledgeable. Very quick service.

Dinoland H.

Nov 17, 2025

12345

Quick and speedy service!

Mary J.

Nov 16, 2025

12345

The employees were very courteous and the facility was very clean

Dan D.

Nov 16, 2025

12345

Very professional treated very good for first time there will go back

John V.

Nov 14, 2025

12345

Great service! Shaun was the best!

twinstar88

Nov 30, 2024

12345

Great service all around. They were happy to answer any questions and explain anything I had asked for further details on from the inspection report. Services they provided at this visit was an oil change, air filter & air cabin filter replacements and windshield wiper replacement (front and rear). Service was quick and they went ahead and applied any discount offers available to my services I received; without my needing to ask.