Customer Reviews for Jiffy Lube 4585 COMMERCIAL DRIVE SW, ROCHESTER, MN, 55902-2580

A masterclass experience from Jake and the rest of the team. I was well informed of all of my options. Definitely earned a repeat customer.

Everybody was so nice to me

Great service very fast. Was able to walk in.

Jiffy Lube always has time to get me in and always does a great job getting me in and out quickly with the maintenance my vehicle needed.

Great service and very informative workers

fast and friendly

Very highly recommend, I always get service here for my escalade and my bmw. Great experience Great product Great people.

Felt rushed and used jargon that I had to stop the tech and ask about.

Great service, a clean store and quick work.

The employees are always kind and respectful very thorough and helpful.

Fast good service

Very professional and offered a good price. Was out of there within a half hour.

Hands down the best experience having an oil change. The staff was very kind, courteous, knowledgeable, and very helpful without any pushy upselling.

Excellent service! Was greeted as I pulled in the parking lot. Tech did a great job explaining types of oil and reasons for recommending the type for my vehicle.

Service was fast. The employees were knowledgeable, and very respectful.

The guys at Jiffylube are Knowledgable, professional, and knocked 10$ off my bill for writing this.

Always quick with the service as I’ve been here several times now. So easy just to pull in without an appointment when we notice with our mileage that an oil change is due.

Fast and reliable for an oil change!

quick helpful and great customer service.

Great! Nice staff

Highly recommend. The service was fast and thorough. The staff was friendly and knowledgeable. I will be coming back in the future.

Logan was fantastic to work with. I came in for what I thought would be a simple oil change and tire rotation, but after checking the tread on all my tires, he let me know they were in great condition and that the service was not necessary. His honesty saved me $29.99, which I truly appreciated, but the integrity behind that decision meant even more. I’m not from the area, but I would highly recommend this place to anyone.

I stopped there after going to Discount tire because I had a screw in my tire. The forementioned said my 3 month old Bridgestone tires were “Bad” and I needed 4 new ones. As they didn’t have any tires in my low quality range to compare. I left angry. Came over to Jiffy Lube for help. Expecting to buy a new tire as location of screw was not able to be patched. I didn’t know Jiffy Lube could fix a tire or that they sold tires. The gentleman who came out to my truck was very kind. He got me inside and in a few minutes we’re back to talk to me. He said I did indeed need a new tire. A patch would hold. I asked if he had a similar tire to my Bridgestones. He said he did, but asked how old my tires were. I was waiting for him to tell me my tires were cheap and worthless too. However he told me the opposite. He said “your tires are in great condition and like new”. I told him were I just came from and what they said to me. He laughed and said “now you know WHY they have such a bad reputation”. Indeed I do. Instead of upselling 4 tires OR even one tire. He asked where I bought my tires from. I told him Costco in January 2026. It is currently March 2026. So less than 3 months. He told me this is covered under my warranty and told me all about the warranty, how it worked, what was covered, and that I would be able to get a NEW tire for $20 or less. I seriously could have hugged this man. I will be back for oil changes, because they are honest, helpful and reputable. Unlike the cockroaches across the street. I feel like Jiffy Lube went above and beyond to help me, save me money and educate me. Plus he told me I had great tires on my truck, which made me feel a whole lot better as I have children. I want a safe tire. Follow my review on Costco to find out the cost of my tire. Spoiler, under $10 for whole NEW tire.

Great service! very helpful when something might need to be looked at closer! My check engine light came on the day before I stopped for the oil change, they checked to see what was going at NO charge and were able to let me know I was just low on oil and there was nothing major. I was so thankful since Money is tight. Highly recommend these great hard working guys!!

My boy Jake hooked me up today. Answerd every question I had and was very informative. I will be back here for all my car needs in the future.

Fast, easy, comprehensive. Overall a good experience.

Been coming here for my oil change for last 3 years great experience everytime

Very prompt and courteous

Very helpful! I appreciate the transparency in vehicle condition review.

I was in and out on a Saturday morning, very convenient and they gave a thorough inspection of my vehicle. Very comfortable waiting area.

fast effiect

Great quick service

Was a quick oil change at a fair price

Great service!

Efficient and reliable service.

I use this Jiffy lube often and continue to come back when my wife or I need a quick oil change. Great service and knowledgeable staff. Always pleased with the service!

Respectful, well priced, went thought all the info they have found and went through all my possiblity, answered all my questions. Will recommend this this establishment for any of your vehicle needs or questions.

Great service! Very thoughtful of the costumer. They did asked me if I wanted other services and did it for me!!

Always nice and quick

Wonderful service

Amazing customer service, and team was quick and communicative. 10/10 Experience.