Customer Reviews for Jiffy Lube 13621 MADISON AVE, KANSAS CITY, MO, 64145
Customers at Madison Ave talk about:
Customer service
Service speed
Trust
Rev_out_loud 7.
Mar 23, 2026
Amazing service do come here ????
Gengis
Mar 20, 2026
The group were really helpful and great. They corrected a mistake from another location and didn't make me jump through a bunch of hoops. It's the only place I go to for any of my vehicles.
Bill E.
Mar 17, 2026
Anthony J.
Mar 12, 2026
Joey B.
Feb 16, 2026
We stopped by to get a headlamp replaced on my son's Camry. The technician was able to do a quick evaluation and replace the headlamp in a few minutes. He also helped my son fix one of his wiper blades, which was very helpful on a rainy day.
Michael R.
Feb 11, 2026
Quick, thorough and friendly. Great experience
Lizzy D.
Feb 09, 2026
They’re my go-to! They take their time to explain things to me, and I greatly appreciate it!
Mark D.
Feb 06, 2026
Great job
John H.
Jan 28, 2026
The guys here got my oil changed really quickly and were fun to talk to. Can't go wrong here!
Jena G.
Jan 28, 2026
I just got my oil changed by 3 kind gentleman! They were fast and answered all of my questions. Would recommend!
Scott B.
Jan 24, 2026
These guys are fast, respectful and professional. Highly recommend.
D D.
Jan 12, 2026
Staff was very kind, welcoming had great attitudes! Service was quick and professional. Will be back.
geno B.
Jan 10, 2026
Dre and DJ were absolutely amazing! My oil was replaced quickly and efficiently. They also added windshield fluid to my car. The customer service was above and beyond what I expected! I will recommend them to all my friends.
Rudy F.
Jan 03, 2026
A great place for oil change in and out fast employees are friendly next oil change will be there again everyone should go there Thanks guys
Salvador J.
Dec 29, 2025
Polite, got it done quick
Cristian O.
Dec 24, 2025
Good and quick service
Kendall R.
Dec 24, 2025
Great customer service and great guys all around!!!
Miles H.
Dec 22, 2025
Great service, really nice people
Traci R.
Dec 19, 2025
Great Service, Quick and Friendly. Only 4 stars because air compressor was down and couldn’t fill my tires.
Robert M.
Dec 17, 2025
I have been coming to Jiffy Lube for a good while. And the location off Hwy 150/Martin City, MO, has always treated me well. I love the fact that they make recommendations but are not overly pushy on the extra services beyond what you came in for. I want to personally thank Matthew, Charlie, and Dejuan, your kindness and professionalism is why I continue to keep coming back!
Mim A.
Dec 17, 2025
Michael H.
Dec 17, 2025
Had a great experience getting my oil changed at Jiffy Lube. The customer service was outstanding from start to finish—friendly, professional, and very knowledgeable. I was in and out quickly with no pressure or upselling, which I really appreciated. They took great care of my vehicle and explained everything clearly. Easily one of the best oil change experiences I’ve had. I’ll definitely be back and highly recommend this location.
Infynity P.
Dec 15, 2025
I absolutely love this place. I've been coming here for some years now, and Charlie and his staff are always on point. They're all so friendly, and extremely helpful. This is my lil place
boban S.
Dec 01, 2025
Ted D.
Nov 28, 2025
Art H.
Sep 09, 2025
Great service!! Will definitely recommend them for any oil change and services that they offer!!
Trista N.
Sep 09, 2025
The employees were very kind and helpful! Wonderful customer service.
Keith
Sep 08, 2025
Tammy S.
Aug 19, 2025
david G.
Aug 13, 2025
Tawny A.
Jul 20, 2025
Taylor G.
Jul 18, 2025
I've been to that particular Jiffy Lube maybe 4 times now and everyone is always extremely polite and professional. Quick too!
Betty Y.
May 13, 2025
As I got there I was acknowledge right away , their was two cars ahead of me and I was treated like VIP they kept me informed and told me what they were doing as they were working on what my needs were. Friendly and had smiles on their faces. Was not disrespectful and they held up to their policies. Recommend this place ! Well customer service.
Sean C.
Apr 24, 2025
Steve D.
Apr 19, 2025
Great job from the crew, especially Daniela. Anderson Rental
Shondale F.
Apr 17, 2025
D R.
Apr 15, 2025
Friendly workers, efficient. In and out in quickly, even with a tire rotation!
J K.
Apr 12, 2025
Always a great experience. Charlie is always great!
Donald C.
Apr 05, 2025
Queen E.
Mar 23, 2025
William B.
Mar 11, 2025
John H.
Mar 07, 2025
I wouldn't go anywhere else in Kansas City. They always treat me like family, communicate the whole process, and get me in and out with a great oil change. My guys!
Wil Q.
Mar 04, 2025
I very much enjoy going to this jiffy lube, I don't always have the same guys when I go but their service is always amazing, very respectful, fast, and hard working individuals.
Judah E.
Mar 03, 2025
EXCELLENT SERVICE INDEED!!!! THIS LOCATION IS ON 135TH AND STATE LINE ROAD IN KANSAS CITY…..THESE MEN NEED RAISES THEY SMOOTH WAY THEY HANDLE THEIR CUSTOMERS!!!! THEY HAD NO PROBLEM CHANGING MY LOW BEAM!!! THANK YOU JIFFY LUBE??????????????????????
Rob H.
Feb 01, 2025
Always first rate service.
Carrie M.
Jan 20, 2025
Larry B.
Dec 09, 2024
Didnt have to exit vechicle, outstanding every team member
Todd
Dec 06, 2024
Stopped in for an oil change and a tire rotation. The gentlemen here were awesome. Very respectful and helpful. Got me taken care of perfectly in a timely manner. Couldn't ask for anything more from the staff here.
Alyssa P.
Oct 14, 2024
Great fast service!! Excited to utilize the free top off service!
She B.
May 26, 2024
My two techniques were very knowledgeable and kind. They explained the difference in the oil for my new 2024 Hyundai. Thank you very much. I'll always use jiffy lube for my oil change