Customer Reviews for Jiffy Lube 13621 MADISON AVE, KANSAS CITY, MO, 64145

Customers at Madison Ave talk about:

Customer service

Service speed

Trust

Rev_out_loud 7.

Mar 23, 2026

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Amazing service do come here ????

Gengis

Mar 20, 2026

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The group were really helpful and great. They corrected a mistake from another location and didn't make me jump through a bunch of hoops. It's the only place I go to for any of my vehicles.

Bill E.

Mar 17, 2026

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Anthony J.

Mar 12, 2026

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Joey B.

Feb 16, 2026

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We stopped by to get a headlamp replaced on my son's Camry. The technician was able to do a quick evaluation and replace the headlamp in a few minutes. He also helped my son fix one of his wiper blades, which was very helpful on a rainy day.

Michael R.

Feb 11, 2026

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Quick, thorough and friendly. Great experience

Lizzy D.

Feb 09, 2026

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They’re my go-to! They take their time to explain things to me, and I greatly appreciate it!

Mark D.

Feb 06, 2026

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Great job

John H.

Jan 28, 2026

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The guys here got my oil changed really quickly and were fun to talk to. Can't go wrong here!

Jena G.

Jan 28, 2026

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I just got my oil changed by 3 kind gentleman! They were fast and answered all of my questions. Would recommend!

Scott B.

Jan 24, 2026

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These guys are fast, respectful and professional. Highly recommend.

D D.

Jan 12, 2026

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Staff was very kind, welcoming had great attitudes! Service was quick and professional. Will be back.

geno B.

Jan 10, 2026

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Dre and DJ were absolutely amazing! My oil was replaced quickly and efficiently. They also added windshield fluid to my car. The customer service was above and beyond what I expected! I will recommend them to all my friends.

Rudy F.

Jan 03, 2026

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A great place for oil change in and out fast employees are friendly next oil change will be there again everyone should go there Thanks guys

Salvador J.

Dec 29, 2025

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Polite, got it done quick

Cristian O.

Dec 24, 2025

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Good and quick service

Kendall R.

Dec 24, 2025

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Great customer service and great guys all around!!!

Miles H.

Dec 22, 2025

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Great service, really nice people

Traci R.

Dec 19, 2025

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Great Service, Quick and Friendly. Only 4 stars because air compressor was down and couldn’t fill my tires.

Robert M.

Dec 17, 2025

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I have been coming to Jiffy Lube for a good while. And the location off Hwy 150/Martin City, MO, has always treated me well. I love the fact that they make recommendations but are not overly pushy on the extra services beyond what you came in for. I want to personally thank Matthew, Charlie, and Dejuan, your kindness and professionalism is why I continue to keep coming back!

Mim A.

Dec 17, 2025

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Michael H.

Dec 17, 2025

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Had a great experience getting my oil changed at Jiffy Lube. The customer service was outstanding from start to finish—friendly, professional, and very knowledgeable. I was in and out quickly with no pressure or upselling, which I really appreciated. They took great care of my vehicle and explained everything clearly. Easily one of the best oil change experiences I’ve had. I’ll definitely be back and highly recommend this location.

Infynity P.

Dec 15, 2025

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I absolutely love this place. I've been coming here for some years now, and Charlie and his staff are always on point. They're all so friendly, and extremely helpful. This is my lil place

boban S.

Dec 01, 2025

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Ted D.

Nov 28, 2025

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Art H.

Sep 09, 2025

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Great service!! Will definitely recommend them for any oil change and services that they offer!!

Trista N.

Sep 09, 2025

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The employees were very kind and helpful! Wonderful customer service.

Keith

Sep 08, 2025

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Tammy S.

Aug 19, 2025

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david G.

Aug 13, 2025

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Tawny A.

Jul 20, 2025

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Taylor G.

Jul 18, 2025

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I've been to that particular Jiffy Lube maybe 4 times now and everyone is always extremely polite and professional. Quick too!

Betty Y.

May 13, 2025

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As I got there I was acknowledge right away , their was two cars ahead of me and I was treated like VIP they kept me informed and told me what they were doing as they were working on what my needs were. Friendly and had smiles on their faces. Was not disrespectful and they held up to their policies. Recommend this place ! Well customer service.

Sean C.

Apr 24, 2025

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Steve D.

Apr 19, 2025

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Great job from the crew, especially Daniela. Anderson Rental

Shondale F.

Apr 17, 2025

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D R.

Apr 15, 2025

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Friendly workers, efficient. In and out in quickly, even with a tire rotation!

J K.

Apr 12, 2025

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Always a great experience. Charlie is always great!

Donald C.

Apr 05, 2025

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Queen E.

Mar 23, 2025

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William B.

Mar 11, 2025

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John H.

Mar 07, 2025

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I wouldn't go anywhere else in Kansas City. They always treat me like family, communicate the whole process, and get me in and out with a great oil change. My guys!

Wil Q.

Mar 04, 2025

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I very much enjoy going to this jiffy lube, I don't always have the same guys when I go but their service is always amazing, very respectful, fast, and hard working individuals.

Judah E.

Mar 03, 2025

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EXCELLENT SERVICE INDEED!!!! THIS LOCATION IS ON 135TH AND STATE LINE ROAD IN KANSAS CITY…..THESE MEN NEED RAISES THEY SMOOTH WAY THEY HANDLE THEIR CUSTOMERS!!!! THEY HAD NO PROBLEM CHANGING MY LOW BEAM!!! THANK YOU JIFFY LUBE??????????????????????

Rob H.

Feb 01, 2025

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Always first rate service.

Carrie M.

Jan 20, 2025

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Larry B.

Dec 09, 2024

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Didnt have to exit vechicle, outstanding every team member

Todd

Dec 06, 2024

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Stopped in for an oil change and a tire rotation. The gentlemen here were awesome. Very respectful and helpful. Got me taken care of perfectly in a timely manner. Couldn't ask for anything more from the staff here.

Alyssa P.

Oct 14, 2024

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Great fast service!! Excited to utilize the free top off service!

She B.

May 26, 2024

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My two techniques were very knowledgeable and kind. They explained the difference in the oil for my new 2024 Hyundai. Thank you very much. I'll always use jiffy lube for my oil change