Customer Reviews for Jiffy Lube 915 NE RICE RD, LEES SUMMIT, MO, 64086-6359
Customers at NE Rice Rd talk about:
Customer service
Service speed
Trust
Value
Kazzondra W.
Apr 23, 2026
Caleb and all of the other guys were so sweet and so friendly I pulled in before work and wasn’t sure I was gonna have time to get done what I needed done and they pulled it in immediately got it started and I was done with my oil change and back on the road before I even knew it. I highly recommend this location 10 out of 10??
Aiyla P.
Apr 20, 2026
S/o to John for making my Monday oil change journey a seamless experience!! Thank you to everyone at Jiffy Lube! You Rock!!!!
N F.
Apr 17, 2026
I came in today briefly to receive an oil change thinking I was due for one- John and Anthony were incredibly helpful and honest. I will 100% go back once I actually need an oil change (they showed me how they checked to see that I didn’t need one yet), they topped off my fluids before my big trip, and they were honest about my not needing to change out the oil yet- will definitely come back to support this shop with how they treated me!
Sabrina Y.
Apr 08, 2026
Great communication. Fast service. Very friendly!
hellboy
Apr 01, 2026
Super fast and easy service. Workers were extremely helpful and patient.
Amanda B.
Mar 31, 2026
I had such a great experience today and wanted to take a moment to recognize the amazing team here. John, the general manager, along with Charles and Amy, went above and beyond to take care of my car. They needed to track down an air filter that wasn’t in stock, and even though it took quite a while to arrive, they kept me updated the entire time and checked in on me regularly. I could clearly see how hard they were working behind the scenes, making phone calls and doing everything they could to get what I needed. What really stood out to me was their kindness and professionalism. They treated me with so much respect and appreciation, and it made a potentially frustrating situation feel completely manageable. John, Charles, and Amy are a fantastic team, and their customer service truly made a difference in my day. I’m very grateful for their effort and care—highly recommend!
Collin L.
Mar 30, 2026
Speedy and professional! Great service!
Ryan M.
Mar 21, 2026
Anthony K.
Mar 20, 2026
Kenny C.
Mar 20, 2026
John was very helpful. They were quick and finished with a handshake. Thank you John.
Molly O.
Mar 20, 2026
Jullie H.
Mar 12, 2026
Anthony & Jon are a great team at this jiffy lube. They went out of their way to make sure I was safe on the road. I highly recommended!!
Aaron I.
Mar 12, 2026
Great fast service and great people
Greg R.
Mar 09, 2026
The guys at the Jiffy Lube in Lee’s Summit are the best.
Tracie G.
Feb 28, 2026
Helped me remove my splash plate that was dragging under my car. Friendly, helpful and gave great advice! Thank you!
Debbie H.
Feb 26, 2026
Jennifer K.
Feb 25, 2026
Caleb, Anthony and Al totally rock over there! Tons of fun and excellent service in Lee's Summit!
Akil C.
Feb 17, 2026
Great and fast service excellent customer service
horseme42
Feb 13, 2026
Wonderfully polite, professional, and effecient. I always have wonderful experiences coming to jiffy and this crew was especially good!
Jon G.
Feb 12, 2026
Great service and friendly
Bryan S.
Feb 12, 2026
Clyde W.
Feb 11, 2026
Oil change, brake fluid change
Jonathan L.
Feb 11, 2026
Very quick and convenient. Caleb and the other guys did a nice job. No pressure sales tactics. Just got the job done.
Vanessa K.
Feb 10, 2026
Was in and out. Staff were nice. As a woman, I felt comfortable there.
mary M.
Feb 08, 2026
Calvin H.
Feb 06, 2026
Great experience, Ash, Laney
Lie L.
Feb 01, 2026
I always have a good experience with these guys. They’re super quick and helpful, and they don’t make me feel stupid for not knowing much about cars. Caleb helped me today and they were cool!
Chris P.
Jan 30, 2026
The team did a great job. And they did it quickly and efficiently. Three thumbs up !!!
Erica P.
Jan 30, 2026
Issy S.
Jan 27, 2026
Skye H.
Jan 26, 2026
Great service!
Raelynn C.
Jan 26, 2026
Jamie and the crew were awesome
Melissa S.
Jan 23, 2026
Always great customer service and so efficient!
Jamie E.
Jan 21, 2026
Yashar O.
Jan 21, 2026
Shawahna M.
Jan 16, 2026
Thank you for all your help!! Super nice even when we pulled in about 45 min before closing time and the car died when we pulled in.
Chad D.
Jan 15, 2026
Great customer service and very fast!
Tyler C.
Jan 15, 2026
Steven H.
Jan 12, 2026
I visit this location because of John. In my mind, if I am willing to pay to see my favorite athlete perform; likewise, I am willing to drive to Lee's Summit from KC for John's professional service. The guy has a 100% completion rate (i.e., Consistency, Efficiency and Competency) with me. Plus, his positive energy creates an atmosphere of Welcome to Jiffy Lube! Indeed, his presence is beyond the cost of service. Thanks John and team!
Callum A.
Jan 10, 2026
michael M.
Jan 10, 2026
It was excellent
Calvin W.
Jan 09, 2026
Darren M.
Jan 09, 2026
Super fast service! Was in and out for an oil change faster than ever before. I noticed they added soda and snack machines in the waiting area since my last visit, but who has time for that when they get the oil change done so fast?
Debbie S.
Jan 09, 2026
Brian F.
Jan 08, 2026
John went out of his way to talk to me about my vehicle. He was both knowledgeable and professional. I will be a regular customer.
Alexis K.
Jan 07, 2026
Jaime was great! I come here every time I need an oil change! Got me in and out in a Jiffy
Kathryn M.
Jan 05, 2026
Fast , wonderful friendly service
Bobbe J.
Dec 25, 2025
Great service, met all my expectations!!!
Alexis
Dec 23, 2025
Great customer service very fast and efficient john and his crew is amazing kind individuals
S
Mar 26, 2021
Fast service, nice employees.