Customer Reviews for Jiffy Lube 915 NE RICE RD, LEES SUMMIT, MO, 64086-6359

Caleb and all of the other guys were so sweet and so friendly I pulled in before work and wasn’t sure I was gonna have time to get done what I needed done and they pulled it in immediately got it started and I was done with my oil change and back on the road before I even knew it. I highly recommend this location 10 out of 10??

S/o to John for making my Monday oil change journey a seamless experience!! Thank you to everyone at Jiffy Lube! You Rock!!!!

I came in today briefly to receive an oil change thinking I was due for one- John and Anthony were incredibly helpful and honest. I will 100% go back once I actually need an oil change (they showed me how they checked to see that I didn’t need one yet), they topped off my fluids before my big trip, and they were honest about my not needing to change out the oil yet- will definitely come back to support this shop with how they treated me!

Great communication. Fast service. Very friendly!

Super fast and easy service. Workers were extremely helpful and patient.

I had such a great experience today and wanted to take a moment to recognize the amazing team here. John, the general manager, along with Charles and Amy, went above and beyond to take care of my car. They needed to track down an air filter that wasn’t in stock, and even though it took quite a while to arrive, they kept me updated the entire time and checked in on me regularly. I could clearly see how hard they were working behind the scenes, making phone calls and doing everything they could to get what I needed. What really stood out to me was their kindness and professionalism. They treated me with so much respect and appreciation, and it made a potentially frustrating situation feel completely manageable. John, Charles, and Amy are a fantastic team, and their customer service truly made a difference in my day. I’m very grateful for their effort and care—highly recommend!

Speedy and professional! Great service!

John was very helpful. They were quick and finished with a handshake. Thank you John.

Anthony & Jon are a great team at this jiffy lube. They went out of their way to make sure I was safe on the road. I highly recommended!!

Great fast service and great people

The guys at the Jiffy Lube in Lee’s Summit are the best.

Helped me remove my splash plate that was dragging under my car. Friendly, helpful and gave great advice! Thank you!

Caleb, Anthony and Al totally rock over there! Tons of fun and excellent service in Lee's Summit!

Great and fast service excellent customer service

Wonderfully polite, professional, and effecient. I always have wonderful experiences coming to jiffy and this crew was especially good!

Great service and friendly

Oil change, brake fluid change

Very quick and convenient. Caleb and the other guys did a nice job. No pressure sales tactics. Just got the job done.

Was in and out. Staff were nice. As a woman, I felt comfortable there.

Great experience, Ash, Laney

I always have a good experience with these guys. They’re super quick and helpful, and they don’t make me feel stupid for not knowing much about cars. Caleb helped me today and they were cool!

The team did a great job. And they did it quickly and efficiently. Three thumbs up !!!

Great service!

Jamie and the crew were awesome

Always great customer service and so efficient!

Thank you for all your help!! Super nice even when we pulled in about 45 min before closing time and the car died when we pulled in.

Great customer service and very fast!

I visit this location because of John. In my mind, if I am willing to pay to see my favorite athlete perform; likewise, I am willing to drive to Lee's Summit from KC for John's professional service. The guy has a 100% completion rate (i.e., Consistency, Efficiency and Competency) with me. Plus, his positive energy creates an atmosphere of Welcome to Jiffy Lube! Indeed, his presence is beyond the cost of service. Thanks John and team!

It was excellent

Super fast service! Was in and out for an oil change faster than ever before. I noticed they added soda and snack machines in the waiting area since my last visit, but who has time for that when they get the oil change done so fast?

John went out of his way to talk to me about my vehicle. He was both knowledgeable and professional. I will be a regular customer.

Jaime was great! I come here every time I need an oil change! Got me in and out in a Jiffy

Fast , wonderful friendly service

Great service, met all my expectations!!!

Great customer service very fast and efficient john and his crew is amazing kind individuals

Fast service, nice employees.