Customer Reviews for Jiffy Lube 3510 W. Sunshine St,, Springfield, MO, 65807-0000

Came in during the work day to get a quick change, the employees were prompt and helpful. The man in the white shirt liked me anime tattoo and was extremely friendly. I will definitely be coming back. Excellent all around!

I really enjoyed being able to walk into this store and get my vehicle taken care of. From the moment I walked through the door until I left, these gentlemen were amazing. Their customer service skills are top tier. Every gentleman at this location was kind, they were very knowledgeable about the questions I asked, they paid attention to my concerns and made sure everything I mentioned was taken care of. I will do business with them again in the future.

Great service and overall selling. I am never ready for the list of things I need to buy for my vehicle. Great customer service

They were so nice and helpful with it being my first time there. Provided me with a bottle of water and explained the process. Glad I stopped in. We’ll be back for sure.

Muy buena atención y excelente trabajo

Dude got me in immediately, wasn’t a fan of the synthetic blend option.. time will tell but he hooked it up

Was very nice helped with extra stuff like windshield wipers that wasn't bought there very understanding and helpful people I would go back there every time they have a life time costumer

All of them are very friendly. They got me in and out fast. They were not pushing on stuff they said u need to have your air filter changed. I said not today and they said ok but you should get them changed soon. I will definitely go back to them. Definitely a good experience.

Got me in fast and took care of me. Happy customer here.

Great place

Great treatment by Matthew. He helped fix my headlights by buffing them brand new. Every time I come here Matt gives great service. I hear other customers say the same thing!!!!!

I had came there and I had just bought a car a 2015 terrain. My car started shifting I asked them if they could look at my transmission fluid because there was no dipstick. The assistant manager came over really nice gentleman and another employee and the two of them figured out that I was low on transmission fluid and knowing that I had no dipstick to check it they told me if I went to Walmart and bought the transmission fluid they told me what I needed and I did buy it. They put it in for me. They saved my car knowing that I had been out of work for a month and I was able to get this car and just started back to work they saved my transmission because the car shifts beautifully now it wouldn't go past 18 miles an hour unless I took my foot off the gas and then put it back on and it just ripped and these gentlemen at this particular Jiffy Lube were wonderful. I would recommend them to anyone because not only did they have the decency to at least look at My transmission knowing that I would have to be a certified mechanic to look for some kind of window or some kind of bowl or whatever there is no way for me to fill it let alone check it and they have compassion and heart and they said hey if you go over to Walmart, can you buy what you need? We'll put it in for you. They did not charge me but they saved my car. They saved my job and I would recommend them to anybody. Thank you Jiffy Lube specially the assistant manager. Thank you for all the help you did, you saved my car shifts beautifully and I just wanted you to know that you guys are awesome and I would definitely recommend you guys. Thank you again and God bless you

Very professional and courteous and listening to my concerns.

Oil change was done in like 20 minutes and they even took a look at my exhaust pipe leak juat as a favor to give me an opinion, when they didnt even have to do thay for me. I appreciate the workers who closed the store on 7/23/26 >dont remember their names. Thanks again guys...

Treated me with the up most respect. Very helpful and kind. And quick with getting my truck done. I will continue to take my truck there

The guys here were super respectful and weren’t pushy with every single sale which is much better than a lot of the places around here. I got what I needed and they just let me know the services they had for the rest. I was really appreciative of that. They were super nice and had a calm energy as well. I usually don’t like going to get an oil change because everyone is up right but it seemed like maybe a slow morning and everyone was kind and took their time.

Nate Kelso and Theo all took care of me when I was stuck. They gave great advice and were not worried about upselling me or anything. Just looked out for what was best for us! From the phone call, to when I pulled up, to when I rolled out, this team were incredibly kind.

The people there were very kind

These guys are beyond friendly and fast. Great talking to them and getting a run down on my little truck! Truely appreciate you!

Great team of technician’s who are knowledgeable about your vehicle. They are also quick to get right to what needs to be done. Very upfront with what needs to be done now and later. Thanks Jiffy Lube!

Fast and friendly service!

Matthew S. Was absolutely amazing. I’m a rideshare driver and my vehicle is my livelihood. The services he recommended and the advice he gave actually saved the day. Thank you for making it possible for me to relax by the time I left. The service was fast and everyone did a really great job. The lobby was clean and the coffee was great!

Keep up the good work Matt. I called you out in the survey. Hope that helps you get to that 5 star rating. You deserve it.

Absolutely love the service. Very quick with the service

Great staff! Great attitude and leadership and had me off and running quickly

Very personable and great work

I thought the guys did a great job. Did not push us to buy anything but the air was not working. The manager on duty said all of the jiffy lubes did have air so I was worried about the employees

Great service in a timely manner, I originally was going to to Walmart but they have were appointment only, when I saw Jiffy Lube I stopped by and they got me right in and taken care of. Matt was great!

Very quick and friendly and provided information on what was needed.

Kenny fixed my tire!!!! Thank you Kenny!!!!!!

The customer service was amazing, conversation was great, The job was done in a timely manner,

Fast in an out great service

Clean waiting area and service done quickly!