Customer Reviews for Jiffy Lube 400 N. Eastgate, Springfield, MO, 65802

Greeted first thing by Garrett when pulled into the lot. Taken care of quick and efficiently!

Quick and efficient, National account specialists!

Great customer service. Very detailed in the way they were doing their job.

Christian did an awesome job very professional.

Garrett has helped me multiple times. The whole crew is very friendly, professional, and detailed with their explanations of the process, from start to finish.

Friendly service from the time I pulled up until checkout. Had a look at my filters and an explanation about them from a very nice mechanic. I will definitely be returning for my next oil change.

Exceptional service and attention. You've got my business from here on out. Friendly, courteous staff!!!!!

Everyone was great

This place is a nice shop, free refreshments while you wait, and great customer service! They are very affordable compared to most shops!

Very kind

Fast friendly service

Took great care of me and my vehicle. Fast, knowledgeable, and great value. Thank you.

Friendly staff, changed my oil quickly and didn't try to upset me.

Great Service!

Oil Chage and tire rotation done in under 45 min! Excellent service and communication.

Everyone was so friendly! Christian explained everything to me very well and was even able to find a coupon for me to use! Thanks guys, I’ll be back next time.

Good staff and technicians at this location. Professional and thorough.

Good people, good service!

Quick and easy!

In and out quickly for lube/oil change, & tire rotation. Courteous, proffessional. Didn’t try to sell me extra unwanted service. Honored a competitor’s discount coupon.

Super super friendly staff! Explained many things to me in a way I can under. (As someone who knows nothing about vehicles) I incredibly appreciated them!

Keith and Tristan provided exceptional service! I came in because my oil was leaking, and they quickly identified that the plug was cracked. They replaced it and topped off my oil free of charge. Their attentiveness, friendliness, and professionalism truly made the experience stress-free. I will always choose Jiffy Lube thanks to team members like them!

Jiffy Lube was great! Quick knowledgeable oh and they use fender covers when servicing my car. That shows they care! Great Job!!

Great service at a reasonable price. The service people were very courteous and professional.

The guy I talked to just seemed like a real nice guy and explained things to me and he felt like an honest guy

Everything was probably taken care of. No issues at all very friendly staff.

The associates were fast friendly and accommodating

Jiffy lube is fast and convenient. Employees were friendly and courteous at this location. The only problem...the reputation of upselling and overcharging. I was told 20.00 bucks for air filter..it was 29.00. Two other customers were there at same time as me. Both disputed their bills because end price differed from quote. One was promised free oil cap because they broke his....the oil cap was charged on his final bill and he complained they not honoring what employee told him so they discounted him 30 bucks. I didnt hear the entire issue of other customer but it involved a discount only after customer caught the error. It creates a brand distrust unfortunately. Nice employees, Convenient service but watch your bills or you likely will be paying more than you expected. I didnt even notice my own billing discrepancy until I returned home and looked at bill.i noticed many good reviews for this location so perhaps it was unusual the three of us encountered this today. Ten bucks not earth shattering but sure changes your overall impression of jiffy lube and reinforces the stereotype you need to be cautious. Thx for listening.

The guys did great and were super friendly and helpful. Will always return for service

Courteous and very respectful.

Quick and helpful service! Very friendly and accommodating! Will come again!

Fast and get the job done

The guys are always friendly and service is fast!

They were quick,nice and did an amazing job

Amazing coffee and fast service!! Thank you for all your help!