Customer Reviews for Jiffy Lube 941 ASHEVILLE HWY, BREVARD, NC, 28712-3003

So I've taken my ride to the same auto shop for the past six years and they've given me terrific service from tire sales to scheduled maintenance, but I recently joined my local chamber of commerce and met Brandon with my local Jiffy Lube in Brevard. I told him I already had a tire supply and auto shop and stepping out on them would feel a little like I was being unfaithful. He said he understood and respected that, but would at least like me to let him make a bid when I needed some new tires. I said I would and we shook on it. To make good on this promise, the next time the odo rolled around and I needed an oil change, I innocently took it to Jiffy Lube in Brevard and the service was just as advertised: no upsell, used the coupon, fast service, very little wait time. Pleased and respected customer. They earned my business honestly and have kept it since then. Then... a couple days ago I noticed one of those mysterious lights on my instrument panel. I looked it up and the manual said it was for a tire sensor. I took it to Jiffy Lube of Brevard, they checked on it.. said it the sensor might be malfunctioning but they could not detect a leak. They said I should keep an eye on it, but I should be good otherwise. I drive home, park on an incline, go about my morning.. get ready for a noon doctor's appointment, then leave for it. But.. the car is now shaking when I put it in drive.. like more than is comfortable. Like I should go back to Jiffy Lube right then. So I do. I pull in and Brandon looks puzzled. "Back so soon?" Yeah. It shaking. More than it should and I have to be at a doctor's appointment in 45 minutes that is 30 minutes away. Brandon walks around the car. Looks at me and says. "Your right passenger tire, the one that we checked this morning, is now flat. Bet that caused the shaking. Want us to throw on the spare?" Yes, please. And guess what? After I told him my schedule, he did that in 10 minutes. Flat. I called my doctor, told them I might be a little late, but I was en route. I arrived five minutes early for the appointment. With a spare secured. Called Jiffy Lube of Brevard and asked for Brandon to thank him. He said he was happy to help. Then I asked him to order a new tire. It arrived two days later. He personally changed out the spare, put the new one on, secured the spare back where it goes and got me a deal on that new tire. It doesn't feel like I was playing the field or that I had my business wooed away from my previous shop. It feels like someone new stepped up when I needed them in my time of time-dependent crisis and earned my business and my respect. And they even did it ... in a Jiffy. I told Brandon that I write long Google reviews and he said he thought I might, but he also said he knew I would give an honest account of how things transpired. And so I have. And you have now read it. This review was not written "in a Jiffy," but it is about that. I thank your for reading this. And Brandon, because I know you will read it too. Thanks. You have my business and I don't think anyone else will have it again anytime soon. - Jonathan Rich 09/17/26

JUST Wanted to say great work and I had questions about things and Desmond treated me amazing and respectful he well be the reason I well tell my friends and family to go here he hold the door for me start to finish tried to give him 100 as tip for being so amazing ?? he said its okay mam that's the jiffy lube way thank you Desmond and god bless you ??

Had a rock caught in between my rotor and dust shield as well as leaky brake. Fortunately everything was minor, and in less than 10 minutes these guys fixed both free of charge! If you’re looking for honest mechanics to work on some smaller things for you, this is the place!

Amazing service here at Jiffy Lube! Great staff that will get your services done in a timely manner with great customer service.

The new owners of this location are fast, friendly and their pricing is very fair. Brandon takes great care of my vehicles and doesn't try to upsell me on anything.

Great fast service, very nice employees.

Very professional and courteous I'll forever take my Highlander and other vehicles to them ..

Quick and easy vehicle inspection. I do all my own work, so I can't speak on their mechanical repair ability, but the inspection part was very quick and easy

Thank you they plugged a tire for us and didn't charge anything, top quality service, had money to pay them but they were gracious and did us a favor!!! Those workers have big hearts

Must have some new management & staff. Everyone was professional, hard at work, the process was smooth & very efficient.

Very quick very nice

None

Staff is good and accomplished what I wanted.

Loved the shop,great people. Quick efficient and kind.thank you Susan Green kia rio 2013 red

Great experience with Brittany. She was super nice, kind and helpful!

Great service. Quick, friendly and professional!

Employees are very helpful

Honest, affordable service!

Always pleased with anything I have done here oil change, tire rotation, inspection.

Jiffy Lube always gets my inspections and oil changes done quickly and at a reasonable price! Recently bought new brakes there as well! Would recommend!

Heard mixed feelings about this place. I’ve had good and bad service here. Last time I went here things were really fast.

Very fast polite service did not try to do any add-ons like standard oil change places do

Good service Good staff

Always friendly and willing to work

Great experience Louis is always on point he's very knowledgeable when it comes to fixing a car and how to. Thanks

At least during our recent visit, this location was not up to Chipotle's normally high standards for cleanliness and product availability. Someone needs to be more attentive. Food was good in spite of these shortcomings.

Did a great job on servicing my car when I was away from home.

These guys are always so very helpful and kind. I've never had a bad experience. Go sit out back by the creek - it's beautiful! They did a great job at making my super short wait more pleasant. I could have happily waited longer. Thanks guys for your hard work!

Good service

Excellent work, quick in and out, courteous staff.

Its a great place to work an to have ur car or truck worked on

Fast and efficient!

I have repeatedly had my oil changed here - have been pleasantly surprised by the way I was spoken to every time. If something was suggested and I said, "No, thank you," my response was respected. In fact, I've never been pressured to do more than I came for and I really appreciate that! The manager has apparently put a policy into place where our doors are opened for us, closed behind us and we are escorted to our cars with the same treatment after the service. I leave feeling like there are still polite people in the world every time! Way to go, Brevard Jiffy Lube!