Customer Reviews for Jiffy Lube 9710 MONROE RD, CHARLOTTE, NC, 28270-1449

Great job. Very friendly staff. Quick in and out.

Very courteous, very quick. They did an excellent job.

Great customer service and quick!

Nat was the team member that serviced my vehicle. He was thorough, professional, knowledgeable and very respectful

Thank you so much for the service. Real recommended.

Great customer service. They are fast and reliable.

Fast amazing and polite. Overall highly reccomend.

The employees are helpful and professional. All services were explained fully and performed quickly. I appreciate the way I was treated by the employees.

Porter is great!

Excellent service. Friendly.

Fast. Efficient. Polite. Perfect thanks Monroe Road team

The guys really took care of my car and did a Quick inspection. I was very Satisfied with my service. And even though it was a little out of the way from where I live, I will Continue to travel the extra distance to that Jiffy Lube because of the service:) ??????????????

Very good service quick and done right.

Staff is very kind. They caught things that no one else ever said anything about. Explained everything before moving forward

This place is Fantastic ! These guys are polite, professional and know what the hell they're doing. I highly recommend.

Excellent, fast and efficient oil change and inspection. Thank you!

Mr. Porter & his staff serviced my vehicles in an efficient and timely way. I am glad he is managing this busy Charlotte, NC location.

Very good service, clean facilities and quick oil change

I was in a jam on New Year’s Eve and made the mistake of adding too much oil to my new 2025 Mercedes g63 amg. Stressed and cautious about the distance driven to not cause damage, I routed to the closest oil change location. I was nervous to let anyone other than specialized dealer working on the gwag but was reassured in the confidence provided by the two employees. The employees were very accommodating and took me in on the fly before closing at that. They did a very good job, explained what they were doing and was in and out in less than an hour, start to finish. The prices were extremely fair for the labor involved. It is not often that I write a review but was blown away by not only the professionalism but the care provided. Jiffy lube is very lucky to have the two employees working there.

Great service. Scheduled an appointment online and needed a same day time change. They were quick to accommodate me.

Went the extra to resolve an issue after initial oil change. Great team at this store

Absolutely the BEST place to get an inspection or an oil change in Charlotte! The service is fast, very professional, and welcoming.

“I don't speak the same language as them, but I went there because I was told it was a good place. I was well taken care of and my problem was solved. ??”

I can’t say enough good things about the manager at Jiffy Lube (Porter is his name) — he is hands-down the best. He consistently goes above and beyond to take care of my vehicle and makes sure everything is done right, not just fast. One visit in particular really stood out: he caught a serious issue the dealership had caused, where critical tubes hadn’t been reattached properly and my engine was one drive away from major damage. He took the time to explain exactly what was wrong, showed me, and made sure it was handled before it turned into a disaster. That level of attention and honesty is rare. Every visit, he’s professional, knowledgeable, and genuinely cares about the safety and longevity of my car. I trust him completely and won’t take my vehicle anywhere else. If you’re looking for someone who actually looks out for you instead of just rushing you through, this is the place — and he’s the reason why. Highly recommend.

Quick and thorough state inspection. Also professional and friendly. Thanks again and happy holidays!!

Staff were very helpful and pleasant!

I can say enough good things about the staff at that Jiffy Lube. They advise me then in charge me extra they gave me my discounts and I was in and out very polite and professional.

best jiffy lube on the planet. probably in the solar system too! if porter ran a jiffy lube on the moon it would be successful ????

Great establishment, run by great people. Its my choice for vehicle maintenance.