Customer Reviews for Jiffy Lube 9710 MONROE RD, CHARLOTTE, NC, 28270-1449
Customers at Monroe Rd talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Carlos J.
Mar 24, 2026
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Mar 23, 2026
Misty B.
Mar 23, 2026
Great job. Very friendly staff. Quick in and out.
Ashley S.
Mar 22, 2026
Very courteous, very quick. They did an excellent job.
Linda B.
Mar 19, 2026
Alissa S.
Mar 17, 2026
Great customer service and quick!
zhou L.
Mar 15, 2026
Thequeen
Mar 14, 2026
Nat was the team member that serviced my vehicle. He was thorough, professional, knowledgeable and very respectful
Paul P.
Mar 13, 2026
Thank you so much for the service. Real recommended.
Marilyn C.
Mar 10, 2026
M M.
Mar 09, 2026
Great customer service. They are fast and reliable.
David M.
Mar 08, 2026
Katie D.
Mar 06, 2026
Fast amazing and polite. Overall highly reccomend.
Eric H.
Mar 05, 2026
Chelle G.
Mar 03, 2026
The employees are helpful and professional. All services were explained fully and performed quickly. I appreciate the way I was treated by the employees.
Tim
Mar 01, 2026
Porter is great!
Dan H.
Mar 01, 2026
Excellent service. Friendly.
Dean H.
Mar 01, 2026
Fast. Efficient. Polite. Perfect thanks Monroe Road team
Joli M.
Feb 28, 2026
The guys really took care of my car and did a Quick inspection. I was very Satisfied with my service. And even though it was a little out of the way from where I live, I will Continue to travel the extra distance to that Jiffy Lube because of the service:) ??????????????
Justin R.
Feb 27, 2026
Very good service quick and done right.
Jeannie G.
Feb 24, 2026
Staff is very kind. They caught things that no one else ever said anything about. Explained everything before moving forward
Bruce H.
Feb 20, 2026
Pat G.
Feb 15, 2026
This place is Fantastic ! These guys are polite, professional and know what the hell they're doing. I highly recommend.
Ryan C.
Jan 29, 2026
Diane H.
Jan 23, 2026
Ana S.
Jan 21, 2026
Excellent, fast and efficient oil change and inspection. Thank you!
Greg L.
Jan 17, 2026
Mr. Porter & his staff serviced my vehicles in an efficient and timely way. I am glad he is managing this busy Charlotte, NC location.
Diane M.
Jan 17, 2026
mark S.
Jan 14, 2026
Very good service, clean facilities and quick oil change
Liz D.
Jan 12, 2026
Julio P.
Jan 12, 2026
Nicole D.
Jan 04, 2026
Andrew T.
Jan 02, 2026
I was in a jam on New Year’s Eve and made the mistake of adding too much oil to my new 2025 Mercedes g63 amg. Stressed and cautious about the distance driven to not cause damage, I routed to the closest oil change location. I was nervous to let anyone other than specialized dealer working on the gwag but was reassured in the confidence provided by the two employees. The employees were very accommodating and took me in on the fly before closing at that. They did a very good job, explained what they were doing and was in and out in less than an hour, start to finish. The prices were extremely fair for the labor involved. It is not often that I write a review but was blown away by not only the professionalism but the care provided. Jiffy lube is very lucky to have the two employees working there.
Russ K.
Jan 02, 2026
Great service. Scheduled an appointment online and needed a same day time change. They were quick to accommodate me.
Parry B.
Jan 02, 2026
Brad P.
Jan 01, 2026
Went the extra to resolve an issue after initial oil change. Great team at this store
tom C.
Jan 01, 2026
Jodee B.
Dec 29, 2025
Absolutely the BEST place to get an inspection or an oil change in Charlotte! The service is fast, very professional, and welcoming.
Joe P.
Dec 25, 2025
Karina A.
Dec 25, 2025
“I don't speak the same language as them, but I went there because I was told it was a good place. I was well taken care of and my problem was solved. ??”
Baylee M.
Dec 25, 2025
I can’t say enough good things about the manager at Jiffy Lube (Porter is his name) — he is hands-down the best. He consistently goes above and beyond to take care of my vehicle and makes sure everything is done right, not just fast. One visit in particular really stood out: he caught a serious issue the dealership had caused, where critical tubes hadn’t been reattached properly and my engine was one drive away from major damage. He took the time to explain exactly what was wrong, showed me, and made sure it was handled before it turned into a disaster. That level of attention and honesty is rare. Every visit, he’s professional, knowledgeable, and genuinely cares about the safety and longevity of my car. I trust him completely and won’t take my vehicle anywhere else. If you’re looking for someone who actually looks out for you instead of just rushing you through, this is the place — and he’s the reason why. Highly recommend.
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Dec 20, 2025
Rongrach S.
Dec 20, 2025
Quick and thorough state inspection. Also professional and friendly. Thanks again and happy holidays!!
Dave A.
Dec 19, 2025
Charles P.
Dec 17, 2025
Victoria G.
Dec 16, 2025
Staff were very helpful and pleasant!
Joseph S.
Dec 06, 2025
I can say enough good things about the staff at that Jiffy Lube. They advise me then in charge me extra they gave me my discounts and I was in and out very polite and professional.
Steve M.
Nov 24, 2025
Bethani S.
Nov 21, 2025
best jiffy lube on the planet. probably in the solar system too! if porter ran a jiffy lube on the moon it would be successful ????
Peter M.
Nov 16, 2025
Great establishment, run by great people. Its my choice for vehicle maintenance.