Customer Reviews for Jiffy Lube 216 EASTWAY DR, CHARLOTTE, NC, 28213-7104
Customers at Eastway Dr talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
War G.
Oct 10, 2026
Ayana
Oct 10, 2026
I’m not sure what all the negative reviews are about because they treated me like royalty! I will be back!!
Felicia F.
Oct 10, 2026
Whitney G.
Oct 09, 2026
Donnie and his team did a great job!
Luis R.
Oct 08, 2026
Tyler R.
Oct 07, 2026
The store manager was awesome. A really nice guy. They had me in and out quickly
Eva K.
Oct 03, 2026
Donnie was very helpful??
Veronica S.
Oct 02, 2026
Very fast and customer service was excellent! I will be back!
Ophelia C.
Oct 02, 2026
Great customer service
Monique J.
Oct 02, 2026
Donnie was professional and Oil change was quick ..I recommend this jiffy lube . Thanks Don you're amazing!! Godbless U
Chris C.
Sep 30, 2026
Excellent service
Tori K.
Sep 29, 2026
Store manager is fantastic!
Yalanda B.
Sep 28, 2026
Donny was great!
Byren M.
Sep 25, 2026
Hard working team, they knocked it out in less than 15 mins
Kendyl M.
Sep 21, 2026
Donni was so amazing. Very kind and personable. They explained everything to us so well and even took us out to the car so we could see the issue itself
Megan B.
Sep 21, 2026
Very quick service and nice guys.
Lucas D.
Sep 18, 2026
Donny was amazing. Great, quick service. Would recommend to anyone.
Jinisha S.
Sep 15, 2026
Great customer service! I came in for an oil change and was in and out within 30 minutes. Everything was clearly explained. I will definitely be coming back again.
Tika T.
Sep 14, 2026
Jorge G.
Sep 12, 2026
Donny and Chris gave excellent service. Very professional and great.
Mckenzie M.
Sep 12, 2026
Thank you Donnie and crew. It is nice coming here and not having to worry about being pressured into getting a bunch of services done, when I just come for an oil change. Everyone is nice and respectful.
Daphne S.
Sep 09, 2026
Luis was wonderful. Speedy service!
Qnubia U.
Sep 08, 2026
Renee B.
Sep 05, 2026
Got the most professional and efficient oil change today!! Everything was clearly explained. I know exactly what I need to have done on my next visit…fast and easy! Juan and Donnie are the best!!! Outstanding service.
Bre A.
Sep 02, 2026
Ram S.
Sep 01, 2026
Donny was extremely helpful and solved a problem, really saved me a lot of trouble!
Pequeta J.
Aug 28, 2026
Donnie provided Great customer service!!! Reggie was great as well with completing the oil change! Thank you Chris for putting air in my tires
Kelsey N.
Aug 28, 2026
Marcus and the team provided me excellent service today. I will definitely be back.
Shelby S.
Aug 22, 2026
Donnie and his team were amazing. I was driving up from Georgia to Virginia and stalled out between my starting and end point and he and the team got me in right away, got everything done quickly and got me back on the road in less than an hour. I would most definitely come here again if I ever need anything for the car.
Chanell T.
Aug 21, 2026
Everyone is always so friendly at this location. I only come here nowhere else for the past two decades. Keep up the good work fellas
Douglesha S.
Aug 21, 2026
The Eastway Jiffy Lube always has great customer service!! They get me in and out in a timely manner. Thanks Donnie!!
Becca O.
Aug 21, 2026
Very professional and fast service! Donny and the team were awesome.
Tony N.
Aug 19, 2026
Amazing service and never a long wait. I’ve been coming here to get my oil changed for a while, I’ve always been pleased with their service
Lyle P.
Aug 19, 2026
Whitney W.
Aug 19, 2026
Donnie Pablo are the best they got my car driving smooth
Samuel T.
Aug 18, 2026
Reese W.
Aug 18, 2026
Ashonti L.
Aug 17, 2026
Donie and his team did a great job on my car. I have been getting my car fixed (by a company I will not name) for over 10yrs, but management had changed and they messed my car up on multiple occasions. Needless to say, Jiffy on Eastway is now my go to.
Elizabeth C.
Aug 17, 2026
Paula W.
Aug 16, 2026
I needed an inspection and had visited 4 places prior to calling jiffy lube. William answered and said he was about to close. I told him what I had been through and he said if you can get here in 5 minutes I will do it. I was around the corner and made it there with a minute to spare. William was in his last oil change and completed my inspection. What a wonderful manger he is. He didn’t have to wait but he did. I will be recommending this location to all my family and friends. Thank you William you are an amazing manager.
Reniqua B.
Aug 14, 2026
Great experience, as always! Store Manager Donnie and the young men working with him were all very polite, mannerable, knowledgeable, and easy to work with. Donnie made good recommendations, but didn't make me feel pressured to go forward with them, and I really appreciated that. I bring my vehicles here for all of my oil changes, and will continue to do so! Thank you for great service!
Mariah B.
Aug 10, 2026
Jatana C.
Aug 10, 2026
Angela T.
Aug 07, 2026
P W.
Jul 22, 2026
Customer service was GREAT
Yusuf
Jul 17, 2026
Mr Quinn was great at assisting me with everything. Professional and attentive to my needs.
llRenee A.
Jul 06, 2026
This is my preferred location. Quick and easy.
Tim W.
Jun 30, 2026
This morning, 6-30-2016, I visited Jiffy Lube #41 @ 216 Eastway Dr. Charlotte, N.C. The two staff members provided fantastic customer service. My son's car needed an oil change, engine flush, 2 part fuel system cleaning, and cabin filter replacement. Reggie and Marcus W. were spectacular with their detailed servicing of my son's car. I appreciate the help and discount coupon that they helped me use for their sevice. Today, I know my son's car will be able to run efficiently for another 10,000 miles. I truly appreciate your help today.
edward M.
Jun 17, 2026
Anonymous
Nov 04, 2021