Customer Reviews for Jiffy Lube 216 EASTWAY DR, CHARLOTTE, NC, 28213-7104

This is my absolute favorite Jiffy Lube location. I drive from Concord to this one. They are kind and thorough. I have been taking my Chevys there for years.

Great and fast service

It didn’t take long at all going next week to have more things done I really wasn’t aware of all the services jiffy lube offer until talking with an technician

Very professional and fast

Great service. Personnel in store were very informative, attentive to my needs, and gave me my military discount. Great guys.

Oil change very quick understanding..

Very professional courteous and expedient

I had a fabulous experience. I needed an oil change. The gentlemen were extremely helpful, they provided more than I expected. They offered to vacuum my car. They cleaned my windshield. They were perfect gentlemen. I would definitely come back for my next oil change.

The technician who work my car and made recommendations made a very nice suggestion on what I needed for what I asked for when I went in and got my car running superb! I believe his name was Shane. Thanks again!

Shane was super helpful and professional in helping us examine the damage done by the valet company (parking management services) at the Omni Charlotte to the undercarriage plate and confirmed that it had been re-installed correctly.

Great service and great employees. This will now be my go to place! They even clean your windshield and vacuum your car! 10:20

Awesome experience service provided with precise efficiency and recommended interval service per vehicle specifications. Great atmosphere with Awesome teamwork.

Amazing service! Went out of their way to help me with my car that was wayyyy overdue for an oil change. Was the best auto service that I have ever received. 10/10 highly recommend.

Great customer service!

Nice staff and quick service. It's been a while since I've had a car so wasn't sure what to expect. The staff was friendly. Not sure if the price was good as it had been awhile since I've had to get an oil change, but I'd recommend this Jiffy Lube for the staff and quick service.

The employees were great... Shane was an excellent manager. He made sure I didn't make mistake.

I'm retired Navy Iraqi veteran Eddie and Elijah when above and beyond thanking me for my service gave me a huge discount communicated everything to me well and treated me with a lot of respect even Mr Emory who had nothing to do with the service on my car but thanks me for my service twice jiffy lube if you could recreate this trio at all your stores you guys would be doing a great service these guys are top-notch

Fast, friendly and knowledgeable people who treat you like a real person!

London Hardy was very professional and knowledgeable and polite and courteous if my needs

Great fast service !!

I was pleased with the service of my inspection. There could have been a bit more information given when finishing the process.

Great service Positive attitude Super Friendly Clean lodge area

Servicio rápido y eficiente

I have owned a Chrysler 300 2013 out of the 12 years I have Own my vehicle, the manager there told me some things about my engine light being on that no mechanic shop ever explained to me. They were just resetting my engine light to off, and not straightening out the problem of why it was on in the first place. The manager that there at this moment, I hope his boss man let him know that I really appreciate him and he will always be in my ????’s.

Always great as usual which keeps me coming back. Always recommend and never pushes or force any thing on you. It’s not about the money it’s about the car!! I can only speak about the eastway location. Thank you guys!

I had a really bad recent experience at the Jiffy Lube on Hickory Grove Road and East WT Harris Blvd so I called the next closest one to me on Eastway and North Tryon and spoke with the Manager, Shane. He actively listened and said I could bring my car in later on the same day. I went there this afternoon and the difference was night and day. He was prompt, polite, attentive, professional and got everything done quickly and efficiently. He was also training the new manager of the "bad" Jiffy Lube I previously went to and because of his input there might be good changes there. He should train all new managers. He was that good and I highly recommend Shane and this location. Excellent! Thank you Shane.

I always to get my oil changed and if something is your they fix it with the best attitudes!! Much appreciated also to the manager Sean, thank you so much he goes above and beyond Mrs LaTesha Adams

First time at Jiffy Lube. They were nice, efficient, and got the oil change done quickly. Great experience. Thanks.