Customer Reviews for Jiffy Lube 1221 W NC HIGHWAY 54, DURHAM, NC, 27707-5545

Tech was professional, wait time was low, and the lounge was clean.

Safe & welcoming environment here ??

Inspection. In/out quickly. Friendly staff.

Upon driving up and asking a few questions, I was luckily and immediately asked to pull up to a bay for a state inspection. I was called into the work area and informed I had a small light out in the back and needed brake fluid changed out along with a few items that I had already had done. I agreed to two services that didn’t take very long at all to complete. My advisor told me that this particular Jiffy Lube was one of the better ones in regards to service and staff which is why he enjoys working there. I’m not sure if the pricing for my service was on par with what other garages charge which is why I put “ not sure” about the pricing, but I will do some research after the fact.

Love coming here! They are so quick and helpful. Much better than going to the dealership. They are my go-to for everything the dealership doesn’t force me to do with them

In and out fast on my inspection.

Inspection, head light cleaning restoration

I have had couple of full synthetic oil changes done at Jiffy Lube on Hwy 54 and I must say that I have been very pleased with their courteous staff.

Tray was very helpful and honest about my car. I came in and was told by a separate jiffylube office location that I needed brake service when I didn’t actually need it. But these guys are honest and helped me and just told me to come back in a year instead.

Clearly customer oriented…reasonably priced

I had to get both my car and my lady car serviced had a Groupon one for a blend and one for full synthetic oil change. Devon was so friendly direct and very professional. He was spot on and very helpful. I thank him for his professionalism. The crew was definitely the super highlight! They had me in and out especially servicing both vehicles at the same time.

Great place. Great services. Despite the cold the workers had to endure. They did an excellent job. We got home safely. From Cherokee thank you for taking care of our vehicle.

Great experience they did good work took care of what I wanted rapidly all good

Once I made it to the finish line, the staff was very helpful and attentive!

Quick and responsive

exceptional customer service

Excellent, courteous and prompt service.

In and out for an inspection. Thanks again!

Excellent fast cost-effective these people are the best!

The two young ladies I interacted with had excellent customer service skills!!!!

The manager i spoke to, Trinity, was fantastic and helpful.

Great service, attentive, personnel, and good work!

I love how quickly and friendly everyone has been to address my ?? needs!!!

Best Jiffy Lube in the Triangle! The manager and employees were polite, to the point, and didn’t try to over sell me anything! They were friendly and easy to talk to and did efficient and great work! Will drive there from now on!

Anton was extremely helpful as were others on his team. I went in for an inspection and and needed new wipers. They were very efficient in their work, gave me a significant discount on the wipers, and completed everything I needed in a timely manner while being very kind in their communication.

This jiffy lube is amazing. The service staff are extremely good at the true meaning of customer service!!! Antionio checked me in and he was so nice and helpful, directing me too hot coffee the moment I got inside. (It's like 35 degrees here right now). He was very customer-oriented. This is also a great indication of good management. The staff seemed happy and truly seemed to enjoy their workplace. This is the best oil change experience I've ever had. I will definitely return to this service station, even though I live about 20 miles away. Thank you Antonio and all of the folks here at this jiffy lube!!!