Customer Reviews for Jiffy Lube 1221 W NC HIGHWAY 54, DURHAM, NC, 27707-5545

Tire rotation required replacing a part unexpectedly but all was handled in a professional manner. Also had a NC Inspection.

Great work. Went beyond the call of duty to fix a rattle in the engine.

New management is great

Quick and thorough car inspection. I maybe had to wait 30 minutes at most. They were efficient and helpful, thank you!

Justin along with everyone else was wonderful. Friendly, professional, and efficient team! I will be back! Thank you!

Fast, efficient, and kind! I didn't get the name of the guy that onboarded me but he was very direct in a way that I can really appreciate. I hope you get the recognition you deserve! Also they cleaned the... barbecue sauce? Whatever it was some jerk spilled on my car, they cleaned it off without me even asking them to. Truly exceptional.

Very efficient, fast, respectful.

Quick and professional.

Courteous, excellent teamwork and fast!

Quick and professional service

I’ve gone to get services from Jiffy Lube off NC-54 since I’ve had my license and I can’t recall a time they’ve let me down in services. They’ve always been great about giving updates and very reasonably priced. Highly recommend to anyone!

Needed annual inspection. Clean, prompt, professional, quick.

Excellent customer service. Very thorough evaluation and was able to resolve my issue in an affordable manner. Would highly recommend!

Jiffy Lube was very efficient and cost effective. I highly recommend their service.

As always, best Jiffy Lube in town. Great service and friendly people. C

Everyone was very friendly. Worked me in while I went to lunch. Came back and they were finishing up.

Inspection service is very good. Wait for 1 hour because of long line.

Fast excellent service!! State Inspection

The service at this Jiffy Lube was fast and efficient. Thank you.

Friendly and very professional

Kevin was awesome! Very informative and friendly.

Travis is a true expert in his field and walked me through the whole process of getting my tires replaced. As a younger person who doesn’t have experience with tire replacement, I truly felt that he had my best interests at heart. Couldn’t recommend more!

Everything was great

My hubby took my car to get a Signature oil change, tire rotation, and Inspection and EVERYTHING went well. He said the customer service was excellent…THANKS so Much for taking care of my car.

Helpful polite. Busy

Always receive excellent service at this location.

Professional. Prompt service

Excellent quick service

Their inspection works were done by four technicians systematically, and the performances was so high, and each person reported found problems and asked me if I would like to get service on the issues. I was very happy with their so amazing services not on the inspection but also on oil filter , cabinet air filter, and tail light issues, etc. the total services just finished within 40 minutes including waiting times and service times. Totally charged only $30. The location was 1221 N Carolina Hwy 54, Durham, NC 27707.

NC inspection. GREAT service.

I had my Jeep Wrangler inspected and got an oil change, and I have to say—the staff at the NC54 location are truly exceptional. Not only is their work incredibly precise, but they are also genuinely kind and welcoming. I was really impressed. On top of that, they even gave me a white Jeep rubber duck, which made my day! I felt so happy and grateful—it was such a great experience. I arrived right when they opened at 8 a.m., and there was already a long line. Now I understand why this location is so popular. Thank you so much to all the staff!.

Professional and courteous experience.

Prompt service , very friendly and professional. I had my kids with me and the team were very sweet and made sure they felt included too.

Service was quick and affordable

I love this jiffy Lube location on Hiway 54 in Durham, NC. Have been going to them for quite awhile for car issues and they are ALWAYS efficient, ALWAYS nice, despite them having to deal with a lot of heat and bitter cold, depending on the season. This is why I will keep coming back .

I am so impressed with this Jiffy Lube. I was having some issues with my car which they tended to along with routine service. I highly recommend them!

I've always had good experiences at this location. I took my 2013 Camry here for inspections for many years (and had started bringing it here for oil changes a few years ago), and the service was always prompt and affordable. I recently got a new vehicle and brought it for an inspection; while I was there, I asked the staff to take a look at a potential issue I was having. Within ~45 minutes (accounting for other customers ahead of me in line), I got a very affordable inspection and was advised (at no additional cost) that my car's issue was more urgent than I realized. I was able to get it sorted out at the dealership the same day (manufacturing defect) and avoid potentially much worse issues down the line.

Friendly service, and quick! They helped me yesterday with a few loose lug nuts and were very fast and professional. I have also been here for oil changes and been satisfied with the service

Tech was professional, wait time was low, and the lounge was clean.