Customer Reviews for Jiffy Lube 1221 W NC HIGHWAY 54, DURHAM, NC, 27707-5545

Tray was very helpful and honest about my car. I came in and was told by a separate jiffylube office location that I needed brake service when I didn’t actually need it. But these guys are honest and helped me and just told me to come back in a year instead.

Clearly customer oriented…reasonably priced

I had to get both my car and my lady car serviced had a Groupon one for a blend and one for full synthetic oil change. Devon was so friendly direct and very professional. He was spot on and very helpful. I thank him for his professionalism. The crew was definitely the super highlight! They had me in and out especially servicing both vehicles at the same time.

Great place. Great services. Despite the cold the workers had to endure. They did an excellent job. We got home safely. From Cherokee thank you for taking care of our vehicle.

Great experience they did good work took care of what I wanted rapidly all good

Once I made it to the finish line, the staff was very helpful and attentive!

Quick and responsive

exceptional customer service

Excellent, courteous and prompt service.

In and out for an inspection. Thanks again!

Excellent fast cost-effective these people are the best!

The two young ladies I interacted with had excellent customer service skills!!!!

The manager i spoke to, Trinity, was fantastic and helpful.

Great service, attentive, personnel, and good work!

I love how quickly and friendly everyone has been to address my ?? needs!!!

Best Jiffy Lube in the Triangle! The manager and employees were polite, to the point, and didn’t try to over sell me anything! They were friendly and easy to talk to and did efficient and great work! Will drive there from now on!

Well organized, efficient and professional.

I trust Jiffy Lube otherwise I wouldn’t go back to have my car service year after year. The front desk person was extremely helpful and personable. She worked very hard to help customers. The person who serviced my car was also very helpful and friendly. He did an excellent job!

Good service and didn't have to wait too long.

Very friendly staff that does their job. No complaints. Long line but I still wasn’t there too long.

When I pulled up a guy came to my car to see what I needed and when it was my turn to get my oil changed, he pulled my car in and told me I can go in the lounge and sit down.Then he asked me would I like a bottle of water. The guys that helped were real nice. Thank y’all

Best hands down thank you so much for talks hard work sure are life savers special thank you to Mr. Terry

I had a very positive experience at this Jiffylube. I had interactions with three employees and each was friendly and helpful. They were professional, efficient and quick.

This jiffy lube is amazing. The service staff are extremely good at the true meaning of customer service!!! Antionio checked me in and he was so nice and helpful, directing me too hot coffee the moment I got inside. (It's like 35 degrees here right now). He was very customer-oriented. This is also a great indication of good management. The staff seemed happy and truly seemed to enjoy their workplace. This is the best oil change experience I've ever had. I will definitely return to this service station, even though I live about 20 miles away. Thank you Antonio and all of the folks here at this jiffy lube!!!