Customer Reviews for Jiffy Lube 1221 W NC HIGHWAY 54, DURHAM, NC, 27707-5545
Customers at W Nc Highway 54 talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
oof J.
Mar 20, 2026
Tray was very helpful and honest about my car. I came in and was told by a separate jiffylube office location that I needed brake service when I didn’t actually need it. But these guys are honest and helped me and just told me to come back in a year instead.
Scott T.
Mar 15, 2026
charles C.
Mar 08, 2026
Clearly customer oriented…reasonably priced
Nicole N.
Mar 07, 2026
Larry P.
Mar 03, 2026
jeffrey D.
Mar 03, 2026
Nakeya F.
Feb 20, 2026
I had to get both my car and my lady car serviced had a Groupon one for a blend and one for full synthetic oil change. Devon was so friendly direct and very professional. He was spot on and very helpful. I thank him for his professionalism. The crew was definitely the super highlight! They had me in and out especially servicing both vehicles at the same time.
Maurice M.
Feb 19, 2026
lavon C.
Feb 18, 2026
Breanna P.
Feb 15, 2026
Gregory R.
Feb 13, 2026
Sam P.
Feb 10, 2026
Great place. Great services. Despite the cold the workers had to endure. They did an excellent job. We got home safely. From Cherokee thank you for taking care of our vehicle.
James H.
Feb 07, 2026
Great experience they did good work took care of what I wanted rapidly all good
Bob G.
Feb 07, 2026
Jessalyn J.
Jan 30, 2026
Once I made it to the finish line, the staff was very helpful and attentive!
Wesley K.
Jan 27, 2026
Robert S.
Jan 24, 2026
Rose N.
Jan 21, 2026
Gerard S.
Jan 12, 2026
Monica L.
Jan 08, 2026
Quick and responsive
P H.
Jan 08, 2026
exceptional customer service
Paul A.
Jan 06, 2026
William R.
Jan 04, 2026
shivraj P.
Jan 04, 2026
michael G.
Dec 31, 2025
Phillip B.
Dec 29, 2025
Excellent, courteous and prompt service.
Keith B.
Dec 28, 2025
In and out for an inspection. Thanks again!
Carol F.
Dec 23, 2025
Excellent fast cost-effective these people are the best!
Janice G.
Dec 23, 2025
The two young ladies I interacted with had excellent customer service skills!!!!
Patti S.
Dec 23, 2025
sam F.
Dec 22, 2025
The manager i spoke to, Trinity, was fantastic and helpful.
Bailey F.
Dec 20, 2025
Great service, attentive, personnel, and good work!
Diana A.
Dec 11, 2025
I love how quickly and friendly everyone has been to address my ?? needs!!!
kloee S.
Dec 06, 2025
Best Jiffy Lube in the Triangle! The manager and employees were polite, to the point, and didn’t try to over sell me anything! They were friendly and easy to talk to and did efficient and great work! Will drive there from now on!
russell H.
Dec 05, 2025
Brian B.
Dec 02, 2025
Gordon W.
Nov 29, 2025
Well organized, efficient and professional.
Tiong T.
Nov 28, 2025
I trust Jiffy Lube otherwise I wouldn’t go back to have my car service year after year. The front desk person was extremely helpful and personable. She worked very hard to help customers. The person who serviced my car was also very helpful and friendly. He did an excellent job!
Linda W.
Nov 23, 2025
Jennifer K.
Nov 22, 2025
Good service and didn't have to wait too long.
Ronald M.
Nov 22, 2025
Very friendly staff that does their job. No complaints. Long line but I still wasn’t there too long.
Debbie G.
Nov 19, 2025
When I pulled up a guy came to my car to see what I needed and when it was my turn to get my oil changed, he pulled my car in and told me I can go in the lounge and sit down.Then he asked me would I like a bottle of water. The guys that helped were real nice. Thank y’all
Sarah M.
Nov 17, 2025
ashleigh C.
Nov 16, 2025
Best hands down thank you so much for talks hard work sure are life savers special thank you to Mr. Terry
Oscar E.
Nov 15, 2025
Richard F.
Nov 15, 2025
I had a very positive experience at this Jiffylube. I had interactions with three employees and each was friendly and helpful. They were professional, efficient and quick.
Terri S.
Nov 14, 2025
Wandering S.
Jan 04, 2025
Kathy B.
Jun 23, 2023
JWill
Dec 15, 2017
This jiffy lube is amazing. The service staff are extremely good at the true meaning of customer service!!! Antionio checked me in and he was so nice and helpful, directing me too hot coffee the moment I got inside. (It's like 35 degrees here right now). He was very customer-oriented. This is also a great indication of good management. The staff seemed happy and truly seemed to enjoy their workplace. This is the best oil change experience I've ever had. I will definitely return to this service station, even though I live about 20 miles away. Thank you Antonio and all of the folks here at this jiffy lube!!!