Customer Reviews for Jiffy Lube 2909 RAEFORD RD, FAYETTEVILLE, NC, 28303-5439
Customers at Raeford Rd talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Andy (.
May 15, 2026
Dr K.
May 06, 2026
Great service! I was literally in and out in a jiffy.
Dr.Phil K.
May 05, 2026
I was on the road and needed a change they were quick and easy
Frances S.
May 05, 2026
Michael W.
May 02, 2026
Second C.
Apr 27, 2026
Faisal
Apr 21, 2026
New employees.. new team.. they are professional, and helpful . I recommend you to go there ????
Kevin G.
Apr 20, 2026
Ana E.
Apr 12, 2026
Sony is a lifesaver. Her and her staff, specifically Ryan Jordan and Shi helped get me back on the road when a chunk of metal was stuck in my tire. This shop is honest, educational, and a judgement free space from my experience. Will 100% keep coming back here!
Aspen G.
Apr 10, 2026
Sonja W was wonderful, I appreciate her. I hate going into a shop to get my car worked on but she made it easy & kept it real with me!! I will be going back!!
John A.
Apr 10, 2026
Great service thanking
Elizabeth C.
Apr 10, 2026
The service was GREAT. The technician explained everything. I arrived 30 minutes before closing and they did not try to rush me or their service.
Rose J.
Apr 09, 2026
Great service and attention to the details.
Mack J.
Apr 04, 2026
Sonja W Has the best customer service skills over the telephone that I’ve ever experienced anywhere. I initially called her store because the store that I thought I was going to would not answer the telephone. It wasn’t until I arrived at this location that I realized she was someone that I did talk to over the phone. Customer Service from beginning to end was absolutely flawless. Even when horrible customers were, they are treating the entire staff miserably, the manager Sonja Handled everything with Grace and professionalism I was the very last customer of the day and they treated me as if I was the very first person to walk through their doors
Calvin M.
Apr 02, 2026
Lula S.
Mar 30, 2026
Tandra B.
Mar 28, 2026
The best service ever! I went in for a star inspection and was out in no time.
Matt R.
Mar 26, 2026
Absolutely incredible service and very professional! Sunny, the assistant manager is amazing and so friendly. The whole team there is great and I will definitely come back and also recommend to my family and friends
Timothy M.
Mar 20, 2026
The workers are friendly and professional.
curl
Mar 20, 2026
The friendliness of the staff is amazing. And they check your vehicle inside and out to make sure everything is good to go. You can truly trust that you are getting an excellent oil change with excellent service.
Kelly A.
Mar 19, 2026
The staff at this Jiffy Lube is extremely kind, very professional and trustworthy.
Alicia B.
Mar 13, 2026
Dewayne M.
Mar 07, 2026
No real wait time, they showed me what needed to be fixed. Before I knew it, my car was done, excellent service.
Nya N.
Mar 06, 2026
Ms. Sonny and her team are exceptional at their profession! They go above and beyond for their customers! Thank you so much!
Holly G.
Mar 06, 2026
Great service every single employee was awesome working very hard. I didn’t wait long even though there was at least 6 cars before. I’ll be back thank you!
Clifton M.
Mar 06, 2026
Tori G.
Mar 05, 2026
Sony is the absolute best. Very approchable and will not judge you/make a run with your money if you know nothing about cars but just need yours taken care of. Highly recommend this location, especially if you're a woman or simply anyone who has no knowledge of cars but is seeking some trustworthy service!
Bell's P.
Feb 26, 2026
Just received oil change. No wait.
Anne H.
Feb 25, 2026
Deborah C.
Feb 22, 2026
The Manager Sonja did a great, honest and respectful customer service. Provided a detailed explanation of my vehicle tires sensors and was sure all the required parts were on hand previous my service date. I will definitely recommend this location and I will return back for future car maintenance. Thank you!
Maria I.
Feb 19, 2026
This place is always good to me . Thanks
Charles A.
Feb 18, 2026
Pauline S.
Feb 14, 2026
Excellent customer service
Madison L.
Feb 13, 2026
Very quick and efficient. All the employees were super nice, which is such a good feeling in the world today.
Dawnelle P.
Feb 11, 2026
Always provides great service!
Angela E.
Feb 06, 2026
Sonja and each member of the staff were extremely knowledgeable and provided person centered services not only to me but every customer they came in contact with! I was pleasantly surprised and will return to have my vehicles serviced at this location!!!
Ramona F.
Feb 03, 2026
Staff is very pleasant and friendly.
Lakisha G.
Feb 01, 2026
Everyone was very courteous and polite. I received excellent customer service.
Nancy M.
Jan 29, 2026
Michael M.
Jan 28, 2026
Steven G.
Jan 20, 2026
I had a small issue but Jayden the manager was very quick to resolve it.
Taaffe A.
Jan 15, 2026
usually a pretty good experience. however today i had told them I needed state inspection. and I didn't realize it didn't get done until they had my car already pulledd out
F M.
Jan 14, 2026
Great place with happy people! They took care of me quickly and everyone was so friendly! Going to use them more often in the future!
Donna H.
Jan 13, 2026
Pete R.
Jan 11, 2026
father A.
Jan 10, 2026
Sharon C.
Jan 08, 2026
Excellent communication from customer service associate. Will recommend to others.
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Jan 05, 2026
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Jordan G.
Jan 02, 2026
5-Star service! Jaden (sp?) was great! Fast turn around at great prices!
Joe
Nov 07, 2021
Service is great, but prices are far beyond competitors. Typically use jiffy lube as a last resort.