Customer Reviews for Jiffy Lube 2109 UNION RD, GASTONIA, NC, 28054-6415
Customers at Union Rd talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Toni F.
Sep 26, 2026
Great and informative staff! Carl was very helpful answering my questions regarding pricing. Him and the manager gave and explained service recommendations very thoroughly.
Selene T.
Sep 26, 2026
Lance D.
Sep 22, 2026
Just took my car in. Team was super helpful and very respectful. We were in and out in about 15 minutes.
Linda H.
Sep 21, 2026
Great Technicians,friendly,efficient and knowledgeable.
Jessie H.
Sep 21, 2026
Luke was very helpful ,as well ,has great customer service I really appreciate you guys location and I will surely spread the word about how great you guys are at jiffy lube god bless thank you guys for the wonderful service and continue too make your customers happy
A T.
Sep 21, 2026
Sherri H.
Sep 19, 2026
Luke did great
Doretha E.
Sep 16, 2026
The best. Thank God for everyone love them
Zubia M.
Sep 15, 2026
Cristal S.
Sep 14, 2026
They were so fast and efficient. Very respectful and kind. The manager Lucas was an absolute delight. And explained everything to me.
Mike Q.
Sep 14, 2026
Neville B.
Sep 11, 2026
Michael
Sep 11, 2026
Great service. Luck and Mike took great care of me today.
Lawrence W.
Sep 08, 2026
These guys are efficient fast and professional.
tymee M.
Sep 04, 2026
Great service
Michael S.
Sep 01, 2026
I recently took my vehicle to the Jiffy Lube on Union Road for an inspection and oil change, and once again they delivered the kind of service that keeps me coming back. The team was quick, efficient, and thorough, and the employees did an excellent job from start to finish. I’ve been using this location for more than 15 years, and their consistent professionalism and reliability are exactly why I’ll continue to trust them with my vehicle. It’s always a great experience, and I appreciate the care they put into every visit. Luke, the new manager, did an outstanding job during my visit. He kept me fully updated on the time needed to complete my oil change, which I greatly appreciated. He also pointed out some future maintenance that would benefit my vehicle, but he did so in a helpful, no-pressure way — exactly what you hope for when you come in for a straightforward oil change and annual inspection. His professionalism, clear communication, and respectful approach made the experience even better. It’s great to see leadership like his at this location.
Michael C.
Aug 30, 2026
I took my company truck to get an oil change and tire rotation, They done an excellent job.They checked all the fluid levels torqued the lug nuts, checked tire pressure. You may not be in and out in 5 or 10 minutes, but it's well worth the extra minutes that they are going through your vehicle and doing it right. So I will be taking all my vehicles there to be serviced. Thank you jiffy lube team for your excellent work.
Cheryl F.
Aug 21, 2026
The service was prompt, comprehensive, and reasonably priced. Gabriel, the service manager, is personable, respectful, knowledgeable, and professional. I trust his recommendations - never pushy, always realistic.
Gail N.
Aug 21, 2026
Naima
Aug 21, 2026
Jai'ajani C.
Aug 14, 2026
I've gone to Jiffy Lube for 2 years to get my inspection done. The workers are always great and they get me out in no time. I will surely be going back.
Elsa U.
Aug 12, 2026
No waiting, Excellent customer service, honestly recommendations.
Otis F.
Jul 25, 2026
The technicians were excellent will their work and very professional.
Steve A.
Jul 21, 2026
Gabe was great!
Helen B.
Jul 08, 2026
Extremely fast service for an inspection and friendly staff
Steven N.
Jul 07, 2026
Another good experience here. Radiator replacement, oil change and headlights cleaned from foggy yellow to clear and shiny. Thank you Michael and Shane
donna T.
Jul 03, 2026
As always great service!
Rena H.
Jun 26, 2026
Joseph I.
Jun 25, 2026
My visit included inspection, oil change, filter(s) and the headlight cover buffed renewal process. It was a seamless and well done operation from arrival to paying. ??????????
Jessie E.
Jun 17, 2026
Very fast and polite
Nancy D.
Jun 14, 2026
Friendly and respectful staff! They got the job done and did not try to upsell me.
Rhyane D.
Jun 11, 2026
Quick, knowledgeable, and efficient, also one of the cleanest jiffy lubes I've been in.
Gail A.
Jun 10, 2026
I only needed a NC inspection & wiper replacement done this time! But these guys are so nice & helpful & don’t make me wait all day! I can take my car to them any time if I have a problem!
Joyce F.
Jun 09, 2026
You did a great job. Thank you so much
Debra R.
Jun 04, 2026
I was greeted immediately by John. He was professional. After the oil change, I ask John if my grill was secure because a piece of debris from another vehicle on the freeway hit it. Not only did he check, but he fixed it out of the kindness of his heart. Thank you again John
Michelle A.
May 30, 2026
Donna G.
May 29, 2026
Karen H.
May 26, 2026
Very good experience getting my inspection there. Will definitely visit again.
Paulina F.
May 23, 2026
If the tire air pressure light comes on, on the dashboard, check the glove compartment area to press a button, and hold the button down to reset the tire air pressure sensors.
Julie S.
May 22, 2026
oil change/ inspection
Marie L.
May 17, 2026
greg B.
May 17, 2026
Was a great &quick customer service was top tier excellent will definitely be cumin back
desiree G.
May 13, 2026
Kari
May 07, 2026
Tech was awesome and very nice! I was in and out quickly, everything was efficient and professional.
Grace
May 03, 2026
Donna W.
May 02, 2026
Got there early just before 8a and the gentleman went ahead and checked me in and started the inspection. That was nice
Anna K.
May 02, 2026
How pleasant an experience to drive in without a wait, be professionally greeted and given the option to remain in my vehicle, Second best part was during checkout—1/2 price oil change for the month of May! Bravo Jiffy Lube Gasotnia!
Tyeshia T.
May 01, 2026
The best VIP treatment from the staff every time I come and the district manager gave me a ride up the road to my workplace while my car was being serviced AKA Guy lol I love the reasonable prices and I’m always in and out !!!!
Tiarra J.
Apr 22, 2026
R P.
May 21, 2022