Customer Reviews for Jiffy Lube 435 WESTERN BLVD, JACKSONVILLE, NC, 28546-6870

Friendly and helpful staff , the bolt had snapped off in my in my oil pan and Cade in specific went above and beyond and was able to solve the problem. Great customer service !

Friendly people and very helpful.

I needed to get an inspection done and was told ahead of time there was going to be a wait due to low staff. Dylan was updating me as they were working through cars and got my car done in 15 minutes once it was my turn. I appreciated their communication and can’t blame them for being low staff. Great experience

Quick reliable service.

Great place to get oil change and other services. Fast, great prices and friendly service. Every time!

The entire staff was very knowledgeable and professional!

I've been getting inspections and oil changes here for years, through several vehicles. They're always fast, consistent, great customer service, honest. I understand the upsetting aspect, I don't mind at all. Shout out to Joseph D, Samantha T and S Tiday for my super fast service today! I appreciate you.

Julian and her friends did the best job

Excellent service, prices, cleanliness, and customer service. In addition, everything was very fast. I recommend it 100%.

Came to this location to get an inspection and it went really well. All my questions were answered, very good staff. Julia was an amazing help, thank you. Highly recommend this location in Jacksonville!

STAFF WAS FRIENDLY.

Got an inspection very quickly too about 15 mins with people even ahead of me. Was only $13!

Ease of service, needed vehicles inspected for registration and it took a very short time and no appointment was needed and it didn’t cost an arm and a leg! Very pleased! Will return for future service.

Great service, friendly people.

Very professional and friendly customer service!!!

The staff are very friendly, professional. They escort you through the maintenance area and to the lounge. You have the option to wait in your car as well. Prices are competitive with other oil change businesses here. I got $26 off coupon as my vehicle is all synthetic oil. About $99 for 15 minutes and back on the road. Highly recommend.

Very friendly. Took good care of my vehicle.

Came in to get for an oil change and I got great customer service from Joe, thank you for everything.

I needed assistance with installing my led headlight for my vehicle and they were able to assist. Thank you very much. You have a new customer.

Absolutely amazing experience ! Nice fast and effective. Reasonable prices!! Doesn’t try to take advantage of their customers

I had a fantastic experience at the Jiffy Lube at 435 Western Blvd, all thanks to Tama. Even though it was later in the evening and the shop was clearly short-staffed, she maintained a perfectly sociable and professional demeanor that made the whole visit stress-free. I also want to mention that all the staff at this location are always nice and friendly whenever I come in. What I appreciated most this time was Tama’s friendly vibe and the ease of communication; she explained the services and recommendations clearly without any high-pressure sales tactics. She was honest about what my car actually needed and didn't try to push extra services just to upcharge me. It’s rare to find that level of integrity and genuine care during a busy shift. Honestly, this woman needs a promotion, a raise, or something—the shop should be incredibly grateful to have her. I don't write reviews often, but she went above and beyond and deserves to be specially recognized.

great experience, went above the normal oil change, they also do headlight restoration, who knew?!

Went there thinking it was one issue and they walked me through the actual issue haha they did a great job man

Great customer service!

Simple and fast safety inspection. Julia P. Was very friendly and explained everything well. I and out in under 30 mins. Excellent service. Thank you!

They were efficient and kind. They explained the work they were doing and why. Anything that was optional was explained as such.

Quick, professional, clean, very thorough with service!

They were quick, friendly, and got me on my was asap! Will definitely be returning!

Great service wish I can give more stars !!!!

Always a great service every time I get safety inspection and routine oil change/maintenance done. Staff is always friendly, fun and makes me feel right at home. They always give me a great breakdown on what I’m paying for and what’s recommended in the future. Thanks y’all!!

Was a great experience and the people there are very professional and know what they’re doing I would recommend Jiffy Lube to everyone

They had a hard time getting my fleet info but they made it happen. Top notch technicians

I just had an amazing experience in this place they were very polite and friendly also exceptional service, in and out will definitely come back thank you!

Professional, quick, and exceptional customer service.

Wonderful customer service, quick too

Very professional, and we're able to take care of another more then just my oil change