Customer Reviews for Jiffy Lube 1201 MATTHEWS MINT HILL RD, MATTHEWS, NC, 28105-2310

Excellent customer service. Marcus is very attentive. They all went above and beyond. Will return.

Great customer service, knowledgeable and professional. Trustworthy.

Everyone was very well experienced and had a great work ethic. I appreciate you guys.

Great service and very nice workers! Been going here all my life and never had bad experience (: Happy to see that Porter is back!

Work done quickly & efficiently. Very friendly. Marcus, Jarvis.

Got an oil change and the guys pointed out some other very needed things I was due for. The guys were super friendly and explained all the things. Thank you Mr. Porter and Jarvis W! Appreciate yall!

The guys over at JIFFY LUBE MATTHEWS LOCATION are an EXCEPTIONAL bunch! They are detailed, compassionate and know their stuff! Check out Mr. Porter, who really gives you the service you only dreamt about! It's all done in a timely manner as well.. we only bring our cars to Jiffy Lube in Matthews ...and let Mr. Porter work his magic on your car ....today!!!!

I have been coming to Jiffy Lube for years. I highly recommend Porter. He is very knowledgeable, efficient, and always takes care of our car issues.

I drive a lot. About 5-6k miles a month. Mr. Porter always takes great care of me and my truck. Wouldn’t go anywhere else!

It was a great experience. Porter helped me understand what he was doing perfectly. He was fast and efficient. The other employee was fast and efficient as well. I would recommend this store 10/10. Excellent service.

Porter and Marcus did a great job helping with an oil change. Fast and efficient, will be back for my next one!

I was driving home today and my oil light came on. My car has under 4,000 miles and recently had an oil change, so I headed to the nearest Jiffy Lube. It was almost closing time on a Saturday, but Porter, the manager, checked the oil level, confirmed it was low, and filled the reservoir up at no cost. When I tried to give him something as a thank you, he refused. I highly recommend the Jiffy Lube in Matthews, NC!

Quick and honest feedback on what my car needed. Mr. Porter and his team were great!

Professional and friendly staff!

Great team! Great service!

I came in for a car inspection, change windshield wipers, and check air filters. I was out of there in less than 30min. My bill was less than $100 and they also gave me a discount. The team at Jiffy Lube are awesome!!!

I had a great experience! The guys were so fast and helpful… with my oil change, windshield wiper replacements, and state inspection. 10 out of 10 recommend!

Fast and friendly!

All good

Kevin’s customer service is exceptional!

Went in on a whim to see if the wait for an oil change would be long. I was taken care of right away. Great customer service, as always. Unlike other car shops, they aren’t pushy and didn’t try to make me “fix” other parts of my car. So glad to see Porter back! I have been coming here for over 9 years and him and his customer service is the main reason for that- the guy always goes above and beyond! I was in and out in 25 minutes.

Great job. Super friendly, informative and helpful.

The guys there efficient and friendly. I have going there for years

The team was fast. I went in the morning so there were no cars in line.

My daughter went to get her car inspected and the brake lights were not working. She had them fixed multiple times and we're working a few days ago. The technician said let me look, he found the problem and fixed it for no cost! Awesome service!

Professional, quick and easy. Great crew

Mr Porter did a great service for my old Camry. Thank you and all your crew!

The gentlemen were very kind and professional.

All staff professional and polite. Explained what they did and thanked me for coming to Jiffy Lube in Matthews, NC

Service was excellent and the team was very friendly and helpful.

Always a phenomenal visit when I come to this Jiffy Lube. The employees are knowledgeable and helpful, and always ready to help me service my car. Their employee Tony is really one of the best people I could imagine leaving my car with! I leave happy every time, and the pricing is better than anything I’ve found nearby.

I go here for my oil changes. They are polite and efficient. Mr. Porter does a great job managing the shop.

I had a great experience! Mr. Porter and his team were friendly, professional, and had my car serviced quickly. I truly appreciate the excellent customer service and all of your help. Thank you!

The service workers were SO friendly. A huge thank you to Porter for being so professional and catching something wrong with our car that we had not noticed. So thankful!!!

Big thank you to Porter and his team at the Jiffy Lube in Matthews! From the moment I pulled in, they were friendly, professional, and efficient. They walked me through everything they were doing, and had me back on the road quickly. It’s clear this crew takes pride in their work and genuinely cares about their customers. Highly recommend this location. I’ll definitely be back!

Good service. Porter is cool ??

Came in for a Transmission and exchange and was in and out in less than an hour. The technician who worked with me, Marcus, was very helpful and pointed out something’s that I can be prepared for next time. I will be back in the future.

This was my first visit to this location, but will not be my last. Awesome customer service!