Customer Reviews for Jiffy Lube 1201 MATTHEWS MINT HILL RD, MATTHEWS, NC, 28105-2310

Customers at Matthews Mint Hill Rd talk about:

Customer service

Service speed

Trust

Workmanship quality

Value

Chloe K.

Oct 31, 2026

12345

I went in for my yearly NC inspection and was met with by a friendly young man who immediately asked me what he could do for me. I handed him my paperwork and he took my vehicle right into the bay to do the inspection. And, showed me where I could wait.

Chosen O.

Oct 30, 2026

12345

Great experience overall! The staff was friendly, professional, and welcoming. The service was quick and efficient, and they took the time to explain everything clearly. I appreciated their honesty, attention to detail, and excellent customer service

Bill L.

Oct 29, 2026

12345

JC S.

Oct 28, 2026

12345

they happen to be across the street of the art studio my daughter goes. in and out less than 10 mins as they did the inspection for me before they close. mr porter the store manager who assisted me and told me about the potential problems w the tires. appreciated. they are very professional and nice. will go back for other services. thank you.

Dylan S.

Oct 26, 2026

12345

Marcus and his team were very kind, funny, and great to work with. Highly recommend for quick service on your car.

Rachel G.

Oct 24, 2026

12345

They were quick and friendly here and the manager Mr. Porter was great

Emerson F.

Oct 24, 2026

12345

The staff was friendly and performed the inspection quickly. They also had complimentary coffee which I enjoyed.

Brandon J.

Oct 23, 2026

12345

Very professional and great quality service.

Robert I.

Oct 23, 2026

12345

Jimmy and his team are awesome!!

Greg C.

Oct 21, 2026

12345

Great service. prompt attention. courteous staff.

Laura G.

Oct 21, 2026

12345

Gracias por tus servicios porter

Angela D.

Oct 20, 2026

12345

Mr Porter the Manager an Mr Jarvis lower bay an Patrick are very kind down to earth people with loving spirits the whole company was very respectful beautiful an clean bay working area nice employees they take good care of you whatever you need done to your car they got you I was so pleased an grateful for the service me an my husband thank you all we will be back

Sonya N.

Oct 17, 2026

12345

The service was fast and thorough! I would have paid way more at take 5.

Andrei S.

Oct 17, 2026

12345

Overall, I had a great experience at Jiffy Lube! The staff was friendly, professional, and helpful. I especially want to thank Mr. Porter, the store manager, for his excellent customer service. After reviewing my invoice, I had a question about the transmission fluid used in my Honda Odyssey. I've already submitted a separate request for clarification. Other than that, I'm very happy with my visit. Thank you to Mr. Porter and the entire team!

Jonathan S.

Oct 17, 2026

12345

Got my first oil change on my car for the first time, Shane and Mr Porter really helped me out. Explained everything that I needed to know and even told me I needed to check out my tires

Gina T.

Oct 15, 2026

12345

Fast and attentive. Professionals. Trustworthy.

luke

Oct 14, 2026

12345

Fast and good

Vinay P.

Oct 14, 2026

12345

Quick and fast service . Guys are polite and friendly

Kristen J.

Oct 12, 2026

12345

Jae L.

Oct 10, 2026

12345

It was easy and quick, and the staff was kind and professional!

Perrin D.

Oct 09, 2026

12345

Came for an inspection Great service Marcus and porter they are great didn’t have to wait long

Carla N.

Oct 08, 2026

12345

Excellent service ?? very satisfied

CRP

Oct 07, 2026

12345

Vishnuvardhan S.

Oct 05, 2026

12345

Service is very good

Melissa M.

Sep 30, 2026

12345

Excellent customer service. Marcus is very attentive. They all went above and beyond. Will return.

Rachel Q.

Sep 29, 2026

12345

Great customer service, knowledgeable and professional. Trustworthy.

Derek W.

Sep 26, 2026

12345

Everyone was very well experienced and had a great work ethic. I appreciate you guys.

Meghan K.

Sep 25, 2026

12345

Great service and very nice workers! Been going here all my life and never had bad experience (: Happy to see that Porter is back!

Linda H.

Sep 25, 2026

12345

Work done quickly & efficiently. Very friendly. Marcus, Jarvis.

Torrie S.

Sep 25, 2026

12345

Got an oil change and the guys pointed out some other very needed things I was due for. The guys were super friendly and explained all the things. Thank you Mr. Porter and Jarvis W! Appreciate yall!

Mike A.

Sep 24, 2026

12345

Justin T.

Sep 23, 2026

12345

TAMMY C.

Sep 21, 2026

12345

The guys over at JIFFY LUBE MATTHEWS LOCATION are an EXCEPTIONAL bunch! They are detailed, compassionate and know their stuff! Check out Mr. Porter, who really gives you the service you only dreamt about! It's all done in a timely manner as well.. we only bring our cars to Jiffy Lube in Matthews ...and let Mr. Porter work his magic on your car ....today!!!!

Tiffany W.

Sep 18, 2026

12345

I have been coming to Jiffy Lube for years. I highly recommend Porter. He is very knowledgeable, efficient, and always takes care of our car issues.

Charlie C.

Sep 18, 2026

12345

I drive a lot. About 5-6k miles a month. Mr. Porter always takes great care of me and my truck. Wouldn’t go anywhere else!

Buddy R.

Sep 18, 2026

12345

Pat M.

Sep 15, 2026

12345

It was a great experience. Porter helped me understand what he was doing perfectly. He was fast and efficient. The other employee was fast and efficient as well. I would recommend this store 10/10. Excellent service.

Evan H.

Sep 14, 2026

12345

Porter and Marcus did a great job helping with an oil change. Fast and efficient, will be back for my next one!

Alison H.

Sep 12, 2026

12345

I was driving home today and my oil light came on. My car has under 4,000 miles and recently had an oil change, so I headed to the nearest Jiffy Lube. It was almost closing time on a Saturday, but Porter, the manager, checked the oil level, confirmed it was low, and filled the reservoir up at no cost. When I tried to give him something as a thank you, he refused. I highly recommend the Jiffy Lube in Matthews, NC!

Jim N.

Sep 07, 2026

12345

Dustin C.

Sep 04, 2026

12345

Quick and honest feedback on what my car needed. Mr. Porter and his team were great!

Inna S.

Aug 27, 2026

12345

Mattie F.

Aug 26, 2026

12345

Lisa K.

Aug 22, 2026

12345

Professional and friendly staff!

Jeff T.

Aug 21, 2026

12345

Ybrown Y.

Aug 21, 2026

12345

Great team! Great service!

Lorry M.

Aug 21, 2026

12345

I came in for an oil change. The team noticed I needed a cab filter. I asked if they rotate tires, they said yes. Upon rotating my tires the team noticed I needed front breaks. They took me out and showed me how worn down they were. I recently had the them checked by Firestone and they told me they were fine. Thank You for your expert care!!!

Lesley V.

Aug 20, 2026

12345

I had a great experience! The guys were so fast and helpful… with my oil change, windshield wiper replacements, and state inspection. 10 out of 10 recommend!

Katie E.

Aug 20, 2026

12345

Fast and friendly!

Richard W.

Aug 19, 2026

12345

All good