Customer Reviews for Jiffy Lube 401 CHAPANOKE RD, RALEIGH, NC, 27603-3428
Customers at Chapanoke Rd talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Julia P.
Jun 27, 2026
Super quick, friendly, and nice!
Toni H.
Jun 24, 2026
As usual, Jiffy Lube was efficient, friendly and quick. Davion explained everything and presented the total before starting the process. I have been going here for years because of their consistent superior customer service.
Audrey P.
Jun 22, 2026
I bring my vehicles here every year for my inspections. The team at Jiffy Lube 270 at 401 Chapanoke Rd. in Raleigh is alwsys welcoming, very friendly and very efficient. They are organized and they get you in and out. I like this Jiffy Lube.
Jermaine A.
Jun 21, 2026
Quick, efficient, excellent and accommodating work! My inspection was done in no time!
Albert W.
Jun 21, 2026
Mary K.
Jun 16, 2026
They replaced my battery very quickly and all of the mechanics were so nice, even holding the doors open for me. He talked me through everything before making any decisions and I don’t feel like I was upsold or anything. Will definitely come back,
Tristram E.
Jun 14, 2026
I like this Jiffy Lube a lot. They don't try to up sell me. They are fast. And last time I was in with a vehicle that I hadn't driven in a while, but needed to take on a road trip, they said I didn't need the oil change and just rotated the tires.
Desiree S.
Jun 11, 2026
Received outstanding customer service at Jiffy Lube. The young men who assisted me were polite, professional, and very respectful. They greeted me and made the entire experience quick and stress-free. It's great to see young people taking pride in their work and treating customers with such kindness. I truly appreciate their excellent service and would highly recommend this location to anyone needing vehicle maintenance. :::
Elliot W.
Jun 06, 2026
Ronteesha C.
Jun 02, 2026
Oil change was smooth and I was asked and advised of different things, which made feel comfortable and part of the process.
Scott V.
Jun 01, 2026
John M.
May 30, 2026
Customer service isn't guaranteed in the marketplace. Malik, Danny and James delivered plenty of it. The fellas were genuinely courteous. Nothing fake. And I got the sense Malik really knows his stuff.
Dean B.
May 30, 2026
Excellent and amazing service. Quality and Affordable products.
Gomes H.
May 18, 2026
Ethan R.
May 17, 2026
Very quick service!! Friendly service and fair pricing!!
Deborah N.
May 13, 2026
I love taking my car here for oil changes, fast and nobody tries to upsell me on other services. I trust them after having gone to a different chain for an oil change. I will keep going here:) happy lady!
Silvia G.
May 11, 2026
Darius J.
May 09, 2026
Had a great experience with Malik great customer service
Thomas C.
May 05, 2026
Beverly B.
May 03, 2026
Thom M.
May 02, 2026
Couldn’t be happier with the professionalism, communication, and attention to detail that the team delivered regarding my oil change and tire rotation today. My only regret is that I can’t rate higher than 5 stars. The definition of excellence! Fantastic experience and a great job; my money was well spent!
Kepsha H.
May 02, 2026
Barbara H.
May 02, 2026
Malik was very helpful.
Justin C.
May 01, 2026
Carla A.
Apr 29, 2026
Phyllis K.
Apr 28, 2026
Team was great and kept me updated with what the were doing and the time. Received 4 services and was out of there in timely manner. Thank you guys.
Mahogony S.
Apr 23, 2026
Tyrone S.
Apr 18, 2026
Great customer service
Mechelle B.
Apr 13, 2026
Very attentive to the needs of my car to ensure safe travels and treated professionally throughout the receipt of services received!
Katrina E.
Apr 09, 2026
Mark and King made my NC Star inspection so smooth me. Great customer service
Gabriel D.
Apr 08, 2026
The crew were helpful, explained service clearly, and my brake pad replacement + oil change was completed very quickly.
Eduardo G.
Apr 06, 2026
The only thing is that my new sticker is showing me to return in 3,500 miles even I bought synthetic oíl. Normaly will show 5,000 miles until it is due again.
Eugene J.
Apr 04, 2026
Great service. Quick and fast, no long wait for what I came in for which was a vehicle inspection. Serviceman fixed my window washer which was not working properly at no extra cost. Would highly recommend this location for all of your service needs.
Kathy P.
Apr 03, 2026
The wait wasn't too bad. Once they got to my car I was in and out in no time.
Elizabeth M.
Apr 01, 2026
I appreciate your support. Thank you so much..
Rose M.
Mar 31, 2026
They did an excellent job I will be back
Lauren H.
Mar 30, 2026
The guys were great, super polite and helpful. They got everything done in good time - despite it being busy.
Ann N.
Mar 29, 2026
Quick and easy
Cesar T.
Mar 29, 2026
Felicia
Mar 23, 2026
Buen D.
Mar 22, 2026
Abigail D.
Mar 08, 2026
The staff is very efficient, kind, and knowledgeable. They keep you involved at all steps in the process and listen to your concerns. I would highly recommend this location!
Jimmy H.
Mar 07, 2026
Great Customer Service ??
Peige R.
Mar 07, 2026
All the staff are friendly and courteous. They made sure that I got the best oil for the type of driving that I do (long distances), and make sure to let me know how much that was going to cost. Jiffy Lube helps me keep my home on wheels healthy!
Renee' H.
Mar 03, 2026
State Inspection done with no issues.
danny T.
Feb 25, 2026
Great place to get oil changes loyal customers get discounts great pricing
Collette R.
Feb 25, 2026
They were friendly, knowledgeable and professional! Service was really fast! I was even given a discount on my services! Definitely recommended!
Shaneek H.
Feb 21, 2026
Excellent customer service I will definitely be returning to this location
Austin S.
Feb 21, 2026
Donte S.
Feb 18, 2026