Customer Reviews for Jiffy Lube 9570 BRIER CREEK PKWY, RALEIGH, NC, 27617

Excellent customer service, fast efficient service.

Fast, professional, and personable

This is my 2nd visit to this Jiffy Lube location. I love it here. 1st Erik with the pink glasses is a whole VIBE! He is full of energy and explains all of the details of the service. This is not a place that tries to yank your chain because you are a woman. This is a clean location that is about their business. My oil change was perfect and my filters we’re disgusting and needed to be changed before I hit the road for a long journey to the beach. Let’s not mention the incredible customer service from JB the GM. He is a touch of class! I had to look outside the door to make sure I wasn’t at a 5 Star exclusive auto dealership. These gentlemen treated me like a true queen and they were fast! You may want to go somewhere else that may be cheaper but go to a location that cares, that treats you like a lady, and that explains their services to you in simple terms with no extra fluff!

10/10

Amazing customer service, very friendly, I feel I could actually have a conversation with them. Did take a little while to get out but that's due to shipment of parts not the service. Out of all of our hands. Once they had the parts it was almost instant. Will be coming back

Great location…ask for Erik and he will take good care of you and your car!

Great professional quality service, service with a sense of urgency.

They literally make my day when I go see them for an oil change. Always great conversation and fast work.

Great service

Oil change and customer service was awesome

I’m glad I took my car to Jiffy Lube. This location really cares for their customers. They are really professional and really nice. Jiffy Lube even takes military discount which is appreciated. Thank you Jiffy Lube Brier Creek!

My first time visiting. The mechanics were polite and very helpful. The weight was not long at all. They took care of my concerns for oil change and topped off my coolant as well.Seeing that it was a little low. They rotated my tires, and everything seems fine. Will I go back yes I will, it was a very enjoyable experience.

I recommend taking your car here if you want superior service and affordable prices. Every staff member I dealt with was especially knowledge, friendly and professional. My car runs 100% better. I will be returning here for all my car repairs. Thank you ! *I will bring donuts.

Great customer service up front ??

Great experience Taryn was nice and helpful at checkout

Oil change and filter replacements. These guys were quick and did a nice job. The cabin filter did need replacement. It was real dirty. They were polite and friendly and seemed to appreciate the business.

I had a wonderful evening experience this morning. Even with other car issues that needed to be addressed staff was not pushy. I had a terrible experience with AAA so I was a little anxious,but the staff understood and assured me my truck was taken care of. I was in and out quickly.

I had such a great experience here! The entire team was incredibly friendly and made me feel genuinely welcome and valued. As a young woman, it can sometimes feel intimidating going in for car service, but that definitely wasn’t the case here. They took the time to clearly explain the different oil options and pricing without trying to upsell me or push unnecessary add-ons. Gyiano handled my checkout and was especially personable. He went above and beyond! The manager popped in while I was waiting and made a little joke, which made the whole visit more enjoyable. It’s those small touches that really make a difference when you’re doing something as routine as an oil change. I highly recommend this place—this team truly deserves recognition for their excellent service!

Had a great experience at Jiffy Libe in brier creek! Taryn customer service and professionalism was superb, and Wilson did an excellent job with my radiator coolant flush/cabin filter replacement.

I went in on yesterday to get my car serviced and Taryn M went over the manufacturer recommendations with me and told me where I was with everything. I opted to get a few of them taken care of and she walked me through everything and made sure that I was comfortable with everything.

Very well maintained and celarly explained what need to be done immediately and what need to be talen care and need to change in future

The staff was really helpful Taryn was very nice. I will be back to have my car serviced

Staff very Informative and Friendly. Will go Back Again.

Staff were all very pleasant during my visit. Taryn provided exceptional customer service from the time I walked through the door to the time I left. Her professionalism was outstanding towards every customer in the lobby! I will definitely be back for my service needs to be completed by such a wonderful staff!!! I appreciate Jiffy Lube for having such a wonderful staff and making my experience a positive one to remember!!!!

My experience was amazing! Everyone who worked on my car and also the lady at the front desk (Nekia) were great. The customer service was great and before doing anything on my car they explained everything to me. I will definitely be back!!!

They were very polite well mannered treating me well did a good job on the car

Such a great business. Professional and very quick.

The service was quick and the team was very professional. The cost of oil change was very reasonable.

More than perfect!

He probably won't see this review but there was a technician that helped me today. He changed my flat out with my spare. I was really anxious and stressed and he could tell. In that moment he gave me a huge hug and told me whatever was going on was going to be okay. I can't express how much that meant to me. All I can say is that I hope your pockets are always full, the wind is always at your back, and that you always catch the green lights. The world needs more people like you in it. Thanks for your kindness today.

Great experience here! Needed a headlight bulb replacement and Kevin took care of it so quickly. He was friendly and efficient and patiently answered my questions. Thanks, Kevin!

Shoutout to Kevin and the whole crew too! I’ve gotten my oil changed here twice now, and I’ll say as a young woman I’ve been to a couple shops where people treat me (and charge me $$$) like I don’t know what I’m doing. This whole place has always been insanely respectful of both my time and wallet. If you’re able to get your car serviced here, do it!

Shout out to Kevin and the crew for a suuuuper fast and neat job! Y'all were responsive to my needs and handled everything well with a quick turnaround time. Thanks!

Good customer service. Will return

Service was fast everyone was nice and friendly

Service techs were helpful and quick

Fast and easy