Customer Reviews for Jiffy Lube 1201 SAN MATEO BLVD NE, ALBUQUERQUE, NM, 87110-6427

Super helpful staff

Excelente la calidad , los muchachos muy amables y profesionales

Exceptional, professionalism, and customer service! I do everything I can to use this location because the guys here are so awesome!

Mason Payne and Sebastian H were absolutely wonderful and helped with everything that I needed during my visit. They were friendly and knowledgeable during my oil change. I will be back.

Very friendly and helpful employees. Loved my experience at this location.

I usually go to this location (or the one on Gibson) for my oil changes but the guys at this location are absolutely amazing! Especially Sheldon. I got an oil change a couple weeks ago, and today I saw something dripping from underneath my car, so I went in to see if it was oil or what. I pulled up and Sheldon greeted me, said he remembered me. I told him I saw liquid dripping from underneath my car and he got on his hands and knees to look right away! He said it was just condensation/water from my air conditioner. (He even asked if I wanted to get out and look too/see, which I think is a great way to give some peace/comfort as well as education, to me the customer.) He is so helpful and kind! (He was also the one that helped me when I actually got my oil changed a couple weeks ago). I definitely recommend Jiffy Lube and specifically recommended this location! ALL the employees are super nice and helpful ?? ?? thank you so much! ??

Great service, perfect explanations, friendly staff!

They guys at this location are not only very friendly, they are efficient, knowledgeable and made sure I felt comfortable. I was the only female there amongst 4 men in the lobby.

Was very friendly eager to help and will to service. Very nice handsome young men’s work. I’ll do it with short and sweet with my visit Their hospitality was excellent. Thank you all hope to stop by again. Definitely recommend the place

Amazing experience. They were very transparent about prices and options. Was quick and thorough with the service and diagnosis. Very transparent on the issues but gave me no pressure on having it taken care of.

Extremely professional staff from greeting to close out very satisfied and will be back.

Very professional and quick

We come here because they are knowledable, professional and fast. Thank you guys!! A pleasure as always!!

Mason runs a tight ship. The Crew is sharp and made me feel like my business was appreciated. All technicians treat my truck as well as I do. The customer service and customer experience is outstanding! The lobby is clean The coffee is fresh Out of all Jiffy lube locations I've been too in 15 years this location is the best by far has been the most enjoyable and informative visit. Thank you!

They handled everything my van needed for a great price. Quick, and well done! Friendly and hard-working staff. Thank you ??

Sheldon was excellent.

Fast and friendly

Went in for an oil change and to have my vehicle inspected due to a noise, the assistant manager was honest and didn’t overcharge by telling me I had a bigger issue than it was.

My husband took our van today, they found the problem, explained everything clearly and fixed our van in a timely manner.

Fast service! 12/10 rating!! Thank you Sheldon

They were wonderful and took care of me without an appointment just as a walk in at the end of my work day! Applied any possible discounts and made me feel valued and safe.

Quick and easy experience! Staff, especially Mason, was beyond helpful and informative. I will be going back for any car needs!

Staff were friendly and quite knowledgeable about my automobile. Learned about the reasons why I needed specific services. I travel a lot for my job and my car was way over due for some maintenance. Thankful I could have everything taken care of at one place.

Everyone was very nice and helpful! Explained everything to me and gave me a quote before hand. Got my oil changed, brakes and rotors changed in less than 2 hours

Very friendly and efficient service!!!

We love going to this location. Sheldon is very personable and professional. He ensures we get quality service every time.

Great service, knowledgeable staff, and wait times are quick.

They were friendly and got me in and out in a timely matter, and I appreciate the professionalism that I got from the gentleman

Super nice people!