Customer Reviews for Jiffy Lube 1030 N HILLS BLVD, RENO, NV, 89506-6744

Great experience, excellent service, good prices, kind and friendly staff, diligent and timely services provided.

Impressed is an understatement. Fast service with a smile. Friendly helpful staff. Bathroom was clean (matters to me). Will be back when in Reno area. Thank you staff!!!

Customer service was excellent!!! This jiffy lube is THE Best location….thank you jiffy lube Team for peace of mind????

Were professional and quick

Fast and quick and cost was good!

Great experience. Professional and fast.

Quick and Simple

Very professional and polite and informing us along the way.

Kind and fast people there.

Great service. Thank you

Very accommodating.

wonderfully prompt and polite really like these folks.

Traveling through Reno when I started my car and the “low oil pressure” light came on. I was at least 1500 miles from home and had been driving through the cascade mountains and along the coast for a week. I had the oil changed before leaving Texas and had put some 4,000 miles on when the light came on. I decided to get an oil change to see if it would fix the issue and found your Jiffy Lube only a few blocks away. They were able to get us in quickly. I don’t remember the lady’s name but she was very helpful. They presented the options for the oil change, topped off our coolant and made sure we were safe to go. Great service at that location! First time I had ever used a Jiffy Lube

Very courteous and meticulous with my vehicle. Professional in appearance and behavior - best customer service I've had at a shop in a long time! Keep up the good work Gomez!

Wonderful experience! Jean was friendly, informative and helpful. Not pushy or insisting I get more done than needed! Technicians were friendly and efficient! Most certainly will go back. Jiffy Lube on Buck Dr in Golden Valley, Thank you! ??

Everyone at this location is very professional and helpful, Gomez, Abel, etc

Very quick and efficient with staff that was very nice.

I had not had great experience in the past but it appears some changes have been made! They let me know about some undercarriage issues that I thought were recently handled at a repair shop which resulted in me obtaining a second opinion from another repair shop. No matter how this turns out I’m greatly appreciative of the observation by the jiffy Lube techs as well as them communicating that to me! Well done guys! Keep up the great work!

Great quick service!!

Very quick service, and very nice staff.

Great experience! Pulled up and was helped right away. They politely guided me into the office and explained everything that they were doing. I got an oil change and tire rotation that was all completed within 25mins. Very happy with the service here!

The employees have always been great every time I've gone. Great job once again!

Fast service! Professional staff.

This Jiffy Lube service was amazing! We usually use Valvoline for our oil changes for the several vehicles that we own. We received a coupon in the mail for $30 off an oil change so we decided to give Jiffy Lube a try. We are so pleased with how our service turned out. We brought in our 2012 Mini Cooper S and during the oil change process they had to remove the coolant overflow bottle and in doing so, a plastic tee coolant hose adapter to the turbo broke. The employees notified us immediately as we sat in the waiting room and informed us that they were going to replace the part at no charge since it broke at their hands during service. The part wasn't immediately available on a Friday afternoon but was available to be delivered the following Monday. They replaced the part with a better made metal construction one. We were provided a ride home which was awesome by itself, and when we returned today to pickup the vehicle, the Store Manager took care of the entire bill for the inconvenience. This certainly was not expected due to a poorly made Mini Cooper (BMW) part from the factory. They also flushed the coolant system on top of everything. These guys are stellar and we will be bringing all of our vehicles to this location from now on!

Great customer service quick service and a lot of knowledge

The crew is always nice and very helpful. Been coming to this location for years!

These young men are polite and knowledgeable. They look at you, no one in the 'bay' on phones. They greet you and hold the door. Gentlemen, all of your qualities are rare in this world! Well done!

Everybody was very professional and I was in and out within twenty minutes and I appreciate the coupon

Fast and steady, pointed out what was needed and didn’t push to do unnecessary work.

Amazing service . Very quick and professional… definitely recommend.

Great service

The staff at the Jiffy Lupe at North Hills station is always helpful, polite, smiles and professional!!! This is why I go back for all my vehicles for oil changes, smogs, and advice on my vehicles!!! Highly recommend!!!