Customer Reviews for Jiffy Lube 840 Route 13, Cortland, NY, 13045-0000

Customers at Route 13 talk about:

Customer service

Service speed

Trust

Workmanship quality

Value

Erik B.

Nov 04, 2026

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Great service. Great Job. Very friendly

James B.

Nov 04, 2026

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Staff is awesome , thanks for t he professionalism

Jerald M.

Nov 03, 2026

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Karen W.

Nov 03, 2026

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Gage who did my oil change was fantastic. Great service

Tiffany W.

Nov 02, 2026

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Shannon E.

Nov 01, 2026

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Very friendly staff. Got me in and out. Didn’t try selling me a bunch of extras, just did what I asked.

Patricia V.

Oct 31, 2026

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Excellent customer service at the Cortland, NY location!

Stephen P.

Oct 30, 2026

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Thomas Q.

Oct 29, 2026

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Jenny J.

Oct 28, 2026

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Quick thorough service. Offered a coupon.

Tracey B.

Oct 26, 2026

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Always professional and thorough.

Jack

Oct 24, 2026

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Very professional

Monica C.

Oct 23, 2026

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Very helpful and professional

Dylis B.

Oct 21, 2026

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Professional service, friendly staff. Thanks guys !

James M.

Oct 20, 2026

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Personable, courteous, and quick! Nice crew.

James G.

Oct 20, 2026

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Gretchen B.

Oct 20, 2026

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Fast, and very helpful. And great deal with the coupon.

Tracie J.

Oct 17, 2026

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Cheerful, friendly, and prompt service. Gage was a true pleasure.

Melissa I.

Oct 16, 2026

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I can't speak to the quality of the oil change, as I'm not mechanically inclined. I will say the experience was delightful! The techs and the assistant manager were wonderful and hilarious. I'll definitely return in 5000 miles

Goku S.

Oct 16, 2026

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Rick L.

Oct 11, 2026

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Eleanor S.

Oct 09, 2026

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Mary M.

Oct 08, 2026

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Melissa H.

Oct 06, 2026

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Quick and thorough

Jordyn W.

Oct 04, 2026

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They were absolutely the best. I had the pleasure of being helped by Jim, Ryan and Gage, whom treated me with the utmost respect. I will definitely be returning to this location.

Jesse W.

Oct 03, 2026

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I've been going there long enough to know what they are supposed to do. This time the tech skipped a few steps, nothing big but I knew a few things about my car that they should have mentioned them.

Nancy R.

Oct 02, 2026

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So grateful for this place. Pleasant workers. Also, honest! I thought I needed an oil change, but I was looking at the wrong info. They could have easily "charged me" for something I did not need. Great guys! I highly recommend!

Stussey M.

Oct 02, 2026

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Very polite and kind employees!

tina D.

Oct 01, 2026

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Service tech was good and friendly.

Ellise-jane D.

Oct 01, 2026

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Robby C.

Sep 30, 2026

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Very fast and friendly. Recommended for you needs.

Liz W.

Sep 28, 2026

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maryp1217

Sep 26, 2026

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This was first time going to a Jiffy Lube and I couldn't be more pleased with the customer service. Raymond greeted us with professionalism and politeness galore, and the rest of the staff were also wonderful. Raymond and the team are the reason I will be returning to Cortland Jiffy Lube!

Christina P.

Sep 26, 2026

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I was overly impressed with this Jiffy Lube! The service was excellent and everyone there was so helpful and friendly. A big shout out to Raymond who went above and beyond to provide the best customer service!

Bethany K.

Sep 25, 2026

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Knowledgable technicians. Answered all my questions. Super friendly. Work fast.

Bill M.

Sep 25, 2026

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theresa M.

Sep 25, 2026

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The service was exceptional.i had no appointment they took me right in.Odered me a tire.Put it on in very little time.

Lindsay F.

Sep 23, 2026

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Been here three times now. Mike and Jim helped me today, they were great, friendly and so personable. Ryan, who I assume is a Manager, is always on it too. He's been there every time and makes the experience excellent. I don't normally recommend Jiffy Lubes, but this one is top tier service.

Patrick M.

Sep 20, 2026

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Briella J.

Sep 18, 2026

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First time visiting a Jiffy Lube will definitely be back! Noticed a nail in my tire went straight to jiffy lube as it was the closest auto shop to me and the tire was plugged and my crisis was averted in less than 20 minutes! Great customer service and no issues!

Melissa S.

Sep 18, 2026

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Carm (.

Sep 13, 2026

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The employees were respectful and pleasant. It was a great experience

Robin B.

Sep 12, 2026

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Jiff in Cortlandville, has been great. We worked together to diagnose my Jeep and fix it cheaper than the Dodge Dealer. They even found things that the dealer didn't find.

Linda S.

Sep 11, 2026

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The guys were very professional and it didn't take very long.

Abby R.

Sep 10, 2026

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Quick oil change and the guys there were great!

marian R.

Sep 10, 2026

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Very nice people. They got me right in and on my way

ConcernedAmerican

Sep 09, 2026

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Experienced guys who enjoy what they do. Can't get better than that.

John R.

Sep 07, 2026

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Went in there to see if they could do an oil change and they took me right away

Ben

Dec 15, 2021

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Frank rocks as manager..great place to get your auto fluids changed n checked !

Lindsey

Dec 10, 2021

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