Customer Reviews for Jiffy Lube 840 Route 13, Cortland, NY, 13045-0000
Customers at Route 13 talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Erik B.
Nov 04, 2026
Great service. Great Job. Very friendly
James B.
Nov 04, 2026
Staff is awesome , thanks for t he professionalism
Jerald M.
Nov 03, 2026
Karen W.
Nov 03, 2026
Gage who did my oil change was fantastic. Great service
Tiffany W.
Nov 02, 2026
Shannon E.
Nov 01, 2026
Very friendly staff. Got me in and out. Didn’t try selling me a bunch of extras, just did what I asked.
Patricia V.
Oct 31, 2026
Excellent customer service at the Cortland, NY location!
Stephen P.
Oct 30, 2026
Thomas Q.
Oct 29, 2026
Jenny J.
Oct 28, 2026
Quick thorough service. Offered a coupon.
Tracey B.
Oct 26, 2026
Always professional and thorough.
Jack
Oct 24, 2026
Very professional
Monica C.
Oct 23, 2026
Very helpful and professional
Dylis B.
Oct 21, 2026
Professional service, friendly staff. Thanks guys !
James M.
Oct 20, 2026
Personable, courteous, and quick! Nice crew.
James G.
Oct 20, 2026
Gretchen B.
Oct 20, 2026
Fast, and very helpful. And great deal with the coupon.
Tracie J.
Oct 17, 2026
Cheerful, friendly, and prompt service. Gage was a true pleasure.
Melissa I.
Oct 16, 2026
I can't speak to the quality of the oil change, as I'm not mechanically inclined. I will say the experience was delightful! The techs and the assistant manager were wonderful and hilarious. I'll definitely return in 5000 miles
Goku S.
Oct 16, 2026
Rick L.
Oct 11, 2026
Eleanor S.
Oct 09, 2026
Mary M.
Oct 08, 2026
Melissa H.
Oct 06, 2026
Quick and thorough
Jordyn W.
Oct 04, 2026
They were absolutely the best. I had the pleasure of being helped by Jim, Ryan and Gage, whom treated me with the utmost respect. I will definitely be returning to this location.
Jesse W.
Oct 03, 2026
I've been going there long enough to know what they are supposed to do. This time the tech skipped a few steps, nothing big but I knew a few things about my car that they should have mentioned them.
Nancy R.
Oct 02, 2026
So grateful for this place. Pleasant workers. Also, honest! I thought I needed an oil change, but I was looking at the wrong info. They could have easily "charged me" for something I did not need. Great guys! I highly recommend!
Stussey M.
Oct 02, 2026
Very polite and kind employees!
tina D.
Oct 01, 2026
Service tech was good and friendly.
Ellise-jane D.
Oct 01, 2026
Robby C.
Sep 30, 2026
Very fast and friendly. Recommended for you needs.
Liz W.
Sep 28, 2026
maryp1217
Sep 26, 2026
This was first time going to a Jiffy Lube and I couldn't be more pleased with the customer service. Raymond greeted us with professionalism and politeness galore, and the rest of the staff were also wonderful. Raymond and the team are the reason I will be returning to Cortland Jiffy Lube!
Christina P.
Sep 26, 2026
I was overly impressed with this Jiffy Lube! The service was excellent and everyone there was so helpful and friendly. A big shout out to Raymond who went above and beyond to provide the best customer service!
Bethany K.
Sep 25, 2026
Knowledgable technicians. Answered all my questions. Super friendly. Work fast.
Bill M.
Sep 25, 2026
theresa M.
Sep 25, 2026
The service was exceptional.i had no appointment they took me right in.Odered me a tire.Put it on in very little time.
Lindsay F.
Sep 23, 2026
Been here three times now. Mike and Jim helped me today, they were great, friendly and so personable. Ryan, who I assume is a Manager, is always on it too. He's been there every time and makes the experience excellent. I don't normally recommend Jiffy Lubes, but this one is top tier service.
Patrick M.
Sep 20, 2026
Briella J.
Sep 18, 2026
First time visiting a Jiffy Lube will definitely be back! Noticed a nail in my tire went straight to jiffy lube as it was the closest auto shop to me and the tire was plugged and my crisis was averted in less than 20 minutes! Great customer service and no issues!
Melissa S.
Sep 18, 2026
Carm (.
Sep 13, 2026
The employees were respectful and pleasant. It was a great experience
Robin B.
Sep 12, 2026
Jiff in Cortlandville, has been great. We worked together to diagnose my Jeep and fix it cheaper than the Dodge Dealer. They even found things that the dealer didn't find.
Linda S.
Sep 11, 2026
The guys were very professional and it didn't take very long.
Abby R.
Sep 10, 2026
Quick oil change and the guys there were great!
marian R.
Sep 10, 2026
Very nice people. They got me right in and on my way
ConcernedAmerican
Sep 09, 2026
Experienced guys who enjoy what they do. Can't get better than that.
John R.
Sep 07, 2026
Went in there to see if they could do an oil change and they took me right away
Ben
Dec 15, 2021
Frank rocks as manager..great place to get your auto fluids changed n checked !
Lindsey
Dec 10, 2021