Customer Reviews for Jiffy Lube 325 Marketplace Dr., Henrietta, NY, 14623

Staff was friendly and the service was very fast!

Jiffy Lube, Henrietta NY is the best place to go when you want a fast oil change. All the mechanics are professional and friendly. Depending on what you need they may be able to help with other types of car care. Don’t forget the coupons because they really help out. Thanks guys!

Friendly, professional, quick. Great job!

Professional, polite, knowledgeable with my oil change. In abd out in less than ten minutes.

Experience was amazing & they’re very supportive. I would recommend coming here

I had a great visit today. I usually go elsewhere for an oil change but will be taking my car here from now on. Exceedingly friendly service all the way to escorting me out to my vehicle and holding my door open when leaving. The staff was so friendly, especially the manager Charles. I'm grateful and will be back.

Really great service, Charles and Jarrett were genuine and professional. I appreciated their honest review of the vehicle and no needless upsell. Synthetic oil on a GMC Sierra, and replaced 2 out bulbs

Service was not only quick but exceptional. The guy told me my car was in good condition for almost 200,000 miles and that I take good care of it, the credit goes to them as they do the work

Great service! Professional staff and very reasonable prices. I will be using them again in the future. Keep up the great work, guys!

Great service.

Easy and convenient and great employees

The staff was incredible they were friendly and very informative explained so I understood what was being done they will definitely see me again

Excellent service and the people that work there are very friendly and knowledgeable

All of the staff were nice and made me very comfortable, everything was also easy to understand.

First time here and I will definitely be back! Charles has great customer service skills.

Lovely crew! Helpful, efficient, and did a great job keeping me updated.

Thanks to Jiffy Lube for the fast, friendly service! They keep my car running smooth every time. I could do it myself—but honestly, they make it too easy not to. @MINI_SKRRR thanks you!!

Got great, honest advice and help here. Thanks a lot!

The techs were knowledgeable, friendly and did a great job very quickly.

Exceptional Service for a great price. Great and knowledgeable techs

Jarrett the manager at this location is one of the most honest and helpful mechanics at one of these quick maintenance places for cars. I run a business that this service is crucial to keep my customers happy. I recommend this location to anyone that wants transparent service at a decent price with people willing to go the extra mile to make sure their customers are happy!

They are very helpful and prompt. Reasonably priced.

It's the first Time for me because I'm French. I needed to renew my NY State Certification. I brought my car in quick lane and one hour later is done. Perfect for me!!!

Treats everyone with respect an hear the customers out about their problems gets everyone in an out in reasonable time overall great customer service 10 out of 10 would recommend coming to jiffy lube in Henrietta tell friends an family to come down some time

Service was quick. People were kind. I felt appreciated as a customer and this turned what is normally an annoying experience into something that I’ve truly enjoyed. This was the best oil change and state inspection I’ve ever received. I will be returning the next time I go, and I cannot recommend the service highly enough

Quick and tell you the prices before doing anything to your car.

Oil change and tire rotation. Wasn't the one doing the service so can only trust they did it properly. Charles is very personable and can have some good conversations with you while you wait

Easy turnaround

Jarrett was amazing!

Charles is always helpful and welcoming to everyone that comes through the door. The team is great at explaining the need for any service that they suggest.

Always great service and quick

Great customer service, I’ve been here a few times now and I’m never disappointed. Cliff and Charles in particular are both great guys

I always have a great experience when I go there. Charles, you made my day. You are fantastic and the crew that you had working today are a great group. You kept me laughing and smiling. Thank you for treating your customers like people and not a "cash cow" and making this lady not feel like she is going to get ripped off, like other places try to do. I appreciate all of you!!

Courteous,professional and great price!

Great service, speedy repair time, will definitely be coming back!

Rhyan was awesome very helpful and got me a good price

Stopped in for a quick battery-change??????

Very kind, very understanding, overall wonderful service experience

Easily some of the quickest and friendliest experiences I’ve had at a mechanic. Price was set reasonably and I was taken care of in less than 30 minutes.