Customer Reviews for Jiffy Lube 325 Marketplace Dr., Henrietta, NY, 14623

Exceptional Service for a great price. Great and knowledgeable techs

Jarrett the manager at this location is one of the most honest and helpful mechanics at one of these quick maintenance places for cars. I run a business that this service is crucial to keep my customers happy. I recommend this location to anyone that wants transparent service at a decent price with people willing to go the extra mile to make sure their customers are happy!

They are very helpful and prompt. Reasonably priced.

It's the first Time for me because I'm French. I needed to renew my NY State Certification. I brought my car in quick lane and one hour later is done. Perfect for me!!!

Treats everyone with respect an hear the customers out about their problems gets everyone in an out in reasonable time overall great customer service 10 out of 10 would recommend coming to jiffy lube in Henrietta tell friends an family to come down some time

Service was quick. People were kind. I felt appreciated as a customer and this turned what is normally an annoying experience into something that I’ve truly enjoyed. This was the best oil change and state inspection I’ve ever received. I will be returning the next time I go, and I cannot recommend the service highly enough

Quick and tell you the prices before doing anything to your car.

Oil change and tire rotation. Wasn't the one doing the service so can only trust they did it properly. Charles is very personable and can have some good conversations with you while you wait

Easy turnaround

Jarrett was amazing!

Charles is always helpful and welcoming to everyone that comes through the door. The team is great at explaining the need for any service that they suggest.

Always great service and quick

Great customer service, I’ve been here a few times now and I’m never disappointed. Cliff and Charles in particular are both great guys

I always have a great experience when I go there. Charles, you made my day. You are fantastic and the crew that you had working today are a great group. You kept me laughing and smiling. Thank you for treating your customers like people and not a "cash cow" and making this lady not feel like she is going to get ripped off, like other places try to do. I appreciate all of you!!

Courteous,professional and great price!

Great service, speedy repair time, will definitely be coming back!

Rhyan was awesome very helpful and got me a good price

Stopped in for a quick battery-change??????

Very kind, very understanding, overall wonderful service experience

Like your full service care for battery Brakes Rotate Wipers Service Mgr explained in detail ALL procedures

Very happy with Henrietta, NY Jiffy Lube. The staff is friendly, attentive and provides expert service. Thank you again, Jiffy Lube.

Jerry Vega is an outstanding individual! He was very helpful in helping me get my truck inspected!

The service we received was top notch we were able to get in for a oil change and didnt have to wait that long. Charles was very nice along with the mechanics !! We will be coming back to them !!!

Customer service

This was my first time going to Jiffy Lube in a while and it was such a pleasant experience! Everyone there was so nice and very prompt with my oil change. Highly recommend this location & I will definitely be back.

I brought my car in for an oil change and they were able to help me right away on a Saturday afternoon, and the job completed very quickly. The staff was so friendly, especially the manager Charles. He's a very nice man. My car is now functioning well and I will definitely be going there for future maintenance!

Got a tune up,,,,Great work!

Battery installation

Quick, professional, polite

They were polite and worked on my vehicle pretty quickly.also the wait area was clean.

I’m giving 5 stars for the store and the great service…. But I’m giving no stars for the online service. I tried to log on/create an account but was unable to, therefore I couldn’t use coupons that would’ve given me $25 off my oil change. Very very inconvenient. But the service techs were great!!

Charles and crew friendly and knowledgeable.

The team was very professional, efficient and we’re good people. Highly recommend this Jiffy Lube

Great fast and friendly service !! Just needed a NYS inspection!! I was in and out in a flash!!

I went here to get my car inspected. I walked in and they helped me right away. The staff was super friendly. I don't even think I was there an hour and there was one person in front of me. I would definitely recommend going here.

Charles at Jiffy Lube was my literal angel this morning. I was having the worst day and he was kind and courteous and funny. Oil change was quick and easy and I will never go anywhere else now.