Customer Reviews for Jiffy Lube 141 Seneca St, Hornell, NY, 14843
Customers at Seneca St talk about:
Customer service
Trust
Service speed
Value
Workmanship quality
Clayton S.
Apr 30, 2026
Great place and great ppl
Sue O.
Apr 28, 2026
Very polite associates. Had me in and out in a timely fashion for an oil change. Explained things that needed to be done in the future.
Brandon S.
Apr 25, 2026
Jason D.
Apr 25, 2026
My technician was thorough and fast. I waited maybe 20-25 minutes is all. The young man did a great job. (Can't remember his name)
david W.
Apr 18, 2026
Always great service in Hornell.
Lori-Ann M.
Apr 15, 2026
D L.
Apr 14, 2026
Very nice folks and they give you some water or coffee while you wait. Confident in their work. Thanks yall.
Tim H.
Apr 10, 2026
Had a tire put on a rim and donut taken off . Done quickly . Thanks chuck for the quick service .
Dawn M.
Apr 09, 2026
Always treated correctly, thank you! Keep up the great work!
Angela
Apr 08, 2026
Mercedes B.
Apr 01, 2026
Pat W.
Mar 27, 2026
Very friendly staff, clean, and professional. Chuck was amazing and made sure I was taken care of. Hands down the best, and trustworthy mechanic.
Daniel K.
Mar 18, 2026
I enjoy taking my vehicles to the Hornell Jiffy Lube. Everyone is great to talk with and they all try to answer any questions.
William F.
Mar 17, 2026
Gail W.
Mar 14, 2026
Professional and efficient service.!
Curt G.
Mar 10, 2026
Jeffrey W.
Mar 10, 2026
In and out. Service went above and beyond. All in all a good value.
James R.
Mar 09, 2026
David B.
Mar 07, 2026
Felicia C.
Mar 06, 2026
Lois M.
Mar 06, 2026
Kirsten (CSA) was amazing. Very helpful and informative. I will be back!!
Cindy D.
Mar 06, 2026
I am very pleased with the service and personnel at Jiffy lube. I had 4 tires installed today. I feel I got a good deal by people that I trust.
Franklin D.
Feb 28, 2026
Debi C.
Feb 24, 2026
Fast, courteous, and considerate highly recommend!!
Bev V.
Feb 23, 2026
Fast, professional service. The guy who waited on me was knowledgeable and so friendly. The tech who did the work was great at explaining step by step to me and even worked with me to get the cost down!
Wendy C.
Feb 22, 2026
Quick easy and very friendly.
Dawn W.
Feb 22, 2026
They are friendly. But I still believe it's ridiculous to charge $100+ for a oil change. I wish they never let jiffy lube buy them
Chad L.
Feb 20, 2026
Best shop I've ever been to kind curious and friendly always professional care never try to sell you or repair anything without first talking with the customer if you want the best mechanics for the job the team at jiffy lube on Seneca Street in Hornell is the place to go and the people to see absolutely ?? % the best you will ever find Sincerely Chad Landon
Yohanes G.
Feb 19, 2026
I was passing through to go to Alfred University and I was feeling something off with my brakes so I took a for a break inspection at this location and starting from the front desk. All their staff were amazing and thank you so much for the best service
Bonnie W.
Feb 19, 2026
Affordable, courteous and friendly. Always great work at Hornell jiffy lube. Kirsten Rocks.
Bonnie W.
Feb 19, 2026
Great place to get an oil change and more. Staff is friendly and knowledgeable. A+
Harper W.
Feb 19, 2026
great staff, fast workers, top tier customer service
Kooky W.
Feb 19, 2026
Kirsten was super helpful when my daughter was having issues determining what was going on with her car. Having gone to our regular mechanic twice and being told nothing was wrong, it was nice to know that our concerns were addressed and a solution was found.
Corinne C.
Feb 19, 2026
Wendi M.
Feb 16, 2026
Car inspection. Fast and courteous customer service!
Eric W.
Feb 16, 2026
C C.
Feb 11, 2026
Ryan V.
Feb 11, 2026
Easy going inspection, thorough and honest. They didn't try to up sell me on anything and it was probably one of the easiest going experiences at jiffy lube.
karla B.
Feb 10, 2026
Really nice and great job
Mary R.
Feb 08, 2026
I always receive excellent service. Thank you Charles C. and Justin N. for the oil change.
Kat P.
Feb 07, 2026
Tyler S.
Feb 05, 2026
Despite two others in the waiting room, the service was still speedy. Receptionist was friendly and helpful, technicians were polite. They were happy to honor my discount code and apply it to the total. My tires were low on air (I did not mention this to them, as I had intended to take care of it myself) and they filled them all up for me. This isn’t something that I asked for, nor was it something they had to do, but they did it out of courtesy. I know that airing up tires is a menial task, but it meant a lot to me that they did this. That alone is the reason I am taking time out of my day to write this review. If you’re going to pay somebody else to change your car’s oil, pay these guys.
Kenny
Feb 05, 2026
Brooke L.
Jan 29, 2026
I can’t say anything bad about this place! I’ve been getting my oil changed here since it was Seneca Street Oil, since 2018. I stopped today for an oil and cabin filter change. They even fixed an issue I was having with my trunk. Friendly staff and they really go above and beyond!
Ted Q.
Jan 24, 2026
Cindy C.
Jan 21, 2026
Meaghan B.
Jan 15, 2026
Quick and easy oil change with knowledgeable and friendly staff. Definitely my go-to for a top notch oil change.
BETSY S.
Jan 12, 2026
Excellent service from Kalob. He answered all my questions and explained all the points of service which I really appreciated.
Brian A.
Jan 10, 2026
These guys went out of their way to handle the issues we were having with our vehicle, very kind people and would recommend to everyone, they deserve all the hospitality of the world because they treated up with such, all in all their your guys.
Just_Help
Jun 13, 2018
Nice and quick service