Customer Reviews for Jiffy Lube 5 LOWES DRIVE, Saratoga Springs, NY, 12866
Customers at Lowes Drive talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Flo A.
Jun 25, 2026
Karel H.
Jun 25, 2026
It was the first time I had an oil change any place except where I’ve bought my car. It was quick, and they did not pressure me into something I didn’t need!
Peter K.
Jun 22, 2026
Oil change
t R.
Jun 17, 2026
Full R.
Jun 17, 2026
coolbluelights
Jun 16, 2026
They got me in quickly for an inspection. Went well. Friendly staff. Overall a good experience
Don K.
Jun 13, 2026
Mama
Jun 11, 2026
Pm outstanding service on my car and fabulous customer service
Marc S.
Jun 11, 2026
Great crew and great service
Tim K.
Jun 11, 2026
Kenny M.
Jun 10, 2026
Jean T.
Jun 09, 2026
We are very pleased with the service we received today from Jiffy Lube.
Justa P.
Jun 09, 2026
Very friendly staff, Service was done in a very timely manner, even though they seemed very busy at the time.
Andria R.
Jun 06, 2026
William S.
Jun 03, 2026
Robert M.
Jun 01, 2026
That's my GoTo place! always good service.
Sean L.
May 29, 2026
Jill P.
May 29, 2026
Angel M.
May 27, 2026
I went in this morning and dropped off my vehicle for an oil change today and the staff went above and beyond! I work right behind their location at Wilton Medical and Charles delivered my vehicle to our parking lot when they were done! I have to say that was so thoughtful and kind. I also want to thank LBT: kapel S & UBT: Jaren W. On my receipt Their names were highlighted so I’m assuming they are the employees who did my oil change. Nicole A checked me out quickly knowing ran over from work and had get back. She was very friendly and kind. Great staff Jiffy Lube. Angel~
Charles H.
May 27, 2026
Mary B.
May 27, 2026
Betty N.
May 24, 2026
Richard M.
May 23, 2026
NYS Inspection
Bear C.
May 23, 2026
Love the people and the work they do thank you
Bobby S.
May 23, 2026
Russ met me at my truck with a nice greeting Waiting room was excellent. I will be back!
Colleen N.
May 22, 2026
Service was fine not too long a wait but what happened to the free car wash after oil change? Nope didn’t get that it was a perk to getting it done there
Tom F.
May 21, 2026
Quick service today for inspection. Thank you.
Michael P.
May 19, 2026
Very efficient and professionally done. Im putting on this review that the service was "overpriced" I want to be clear that I feel it was overpriced because of the ridiculous price of oil, not because of Jiffy Lube or Hoffman.
Jim O.
May 19, 2026
Jeaniene G.
May 18, 2026
Stopped in today for a state inspection. They got me in and out quickly.. The entire staff was very friendly and accommodating.
Maria I.
May 16, 2026
Derek S.
May 15, 2026
In and out quickly. The computer system crashed briefly but all was good. Been coming here for years
Taylor H.
May 13, 2026
Important - they open doors from right to left so even if you were there at 7 o’clock in the morning waiting for an hour, they will still take the cars to the right door first. Overall staff was nice and they’re moving quickly. Service for oil change, tire rotating and a bunch of other stuff I didn’t know I needed took ~1 hour.
David H.
May 12, 2026
Surprisingly great experience here this morning, and it was because of the crew - Nicole, Kap, and Charles - all positive people who made the morning visit easy and did a fantastic job from start to finish. Initially just went in for an oil change, but decided to get my headlight lenses cleaned up since the $20-off promo is running, and Charles clearly brought them back to life. Very happy with the service, experience, and price today, thanks!
Jerry W.
May 12, 2026
Chrissy S.
May 09, 2026
Amazing helpful staff in and out fast even though they where short staffed. Highly recommend!
Kay D.
May 09, 2026
Popped in there for state inspection today and was pleasantly surprised. Everyone there was incredibly friendly they had my car in and out and under 10 minutes. No scams, no needed repairs, just quick service and they also suggested I should come back and have them tighten up my lug nuts in a couple of days. Genuinely impressed highly recommend.
Kevin S.
May 06, 2026
Jim C.
May 05, 2026
Great service!!!! Very grateful for their service.
Brian C.
May 01, 2026
Fast service and a pleasure to work with.
Nate D.
May 01, 2026
Great Experiance at the Wilton Location
Aleksey M.
May 01, 2026
Steven P.
Apr 30, 2026
Got my ny inspection done ?? great crew good job well done ?
John W.
Apr 28, 2026
There always nice
Laurie
Apr 27, 2026
They’ve really made an effort to improve customer service!
James B.
Apr 25, 2026
Always quick and reliable.
Jennifer I.
Apr 24, 2026
Service was good, technician that called me to explain deeper needs was pleasant and thorough. The receptionist at the time of pick up appeared frazzled and was very rude.
A J.
Apr 24, 2026
Great service!
Brian D.
Apr 23, 2026
Laurel C.
Jun 13, 2023
I arrived at 8 o’clock when they open, but many cars ahead of me already, so I was not done until 10 o’clock. Not the 15 to 30 minute “jiffy“ that I was expecting.