Customer Reviews for Jiffy Lube 5237 W Taft Road, Syracuse, NY, 13212

Cory and team were awesome

Great

Seth and Carlos are great

Very quick. Very knowledgeable and super friendly employees. Will definitely recommend them and visit again

As soon as I was greeted by Cory, all were very Professional and Friendly!

Carlos and his team were awesome! He was courteous and knowledgeable. He took the time to explain things and gave us the best service. My car and I appreciate such fine care! ??

Excellent service and a professional staff. I have only serviced my service at the Taft Rd location because of the experiences I keep having with this team. Thank you ??

Quick and friendly service. Price seemed reasonable.

Very professional, knowledgeable, and friendly service. I will continue to use Jiffy Lube!!

Came in for an inspection, they got me in and out a lot faster than I expected. Overall great service

Great bunch of employees at this location. I brought my ‘65 mustang in for an inspection a while back and got to know the team. I have to say when I returned today to do an oil change for my Jeep I felt very welcomed and was recognized by the staff and was involved in a nice conversation about the Syracuse Nationals that are coming up soon. I definitely will be doing regular services at this location in the future.

Quick and professional

Came in for a change over to summer tires. Got in and out sooner than expected.

Super fast service, great experience 100% Thank you !

It was a pleasure having my car serviced at the Jiffy Lube on Taft Road. I noticed a great crew working together, Customer Service from the manager was awesome in which he de-escalate a situation that occurred with a customer prior to her car being service by providing her with positive information relating to her tire .

I got an oil change and it was very fast. The employees were very kind and made sure I found a coupon online. I will definitely be going back!

Everything was great very professional team

They got us in fast, they were friendly and knowledgeable, and got the work done fast. The price was great and the music they had playing even better. Thank you!

Guys on Taft rd here in north syracuse always do a great job, in and out n don't miss a thing

In, out and done in a few minutes. Easy, affordable. Can’t ask for more than that.

The techs at your Taft rd shop are very polite, helpful and very knowledgeable they actually want you to know what is wrong with your vehicle and not try to scam you with what other places wants you to change they only wanna fix what’s actually broken and they will let you know if something’s getting worn out to say hey in the future you’re gonna need new tires Because they’re getting low, they’re not the type of company to say hey you need tires today. They’d rather fix your true problems than try to get into your pocket.

The young man who greeted me remembered I’ve been there before(it had been a full year). I trust these guys and they work efficiently and timely. It was like $100 bucks for oil change and state inspection. I find that reasonable. All the bays were busy but I only waited maybe 30-40min from walking in to driving away.

Real pros! Brought my own oil & filter, GM spec, for my C7 Stingray Z51. The rest was up to them, Carlos, Seth, & JP. Working together they had me in and done in 20 minutes for a very reasonable $60. Thanks JL!!

My first time using Jiffy Lube I went to get an inspection I got in right away was out the door and a half hour everybody was very nice and professional I recommend them and we'll use them again

The Best

Quite literally the best customer service I’ve ever received while getting an oil change. Wild how rare it is to be kind to strangers, but the staff here were amazing!

I needed air in my tires a few weeks ago . I drove in they checked all tires and found the low tire and fixed it fast . The following week more air was needed, this time a small leak and quick patch. Today I went back a 3rd time and different tire had a nail so again nail removed, fast fix. All three times the process was fast and all of the technicians I encountered were extremely nice and didn't charge anything! Overall pleasant experience!

My experience at Jiffy Lube was exceptional. The facility was noticeably clean, organized, and well-maintained, which immediately gave me confidence in the level of care they provide. The staff was professional, courteous, and knowledgeable from start to finish. What impressed me most was that they didn’t just perform the service—they took the time to offer helpful, honest advice about my vehicle without any pressure. They clearly explained their recommendations and answered my questions in a way that was easy to understand. The entire team was well above average in both customer service and professionalism. It’s refreshing to find a business that takes such pride in cleanliness, efficiency, and customer care. I left feeling confident that my vehicle was in good hands and will absolutely return for future service. Highly recommended.

These guys are great! Very polite and super helpful! I know I will be using them from now on!

Techs were very professional in their demeanor.