Customer Reviews for Jiffy Lube 5237 W Taft Road, Syracuse, NY, 13212

Real pros! Brought my own oil & filter, GM spec, for my C7 Stingray Z51. The rest was up to them, Carlos, Seth, & JP. Working together they had me in and done in 20 minutes for a very reasonable $60. Thanks JL!!

My first time using Jiffy Lube I went to get an inspection I got in right away was out the door and a half hour everybody was very nice and professional I recommend them and we'll use them again

The Best

Quite literally the best customer service I’ve ever received while getting an oil change. Wild how rare it is to be kind to strangers, but the staff here were amazing!

I needed air in my tires a few weeks ago . I drove in they checked all tires and found the low tire and fixed it fast . The following week more air was needed, this time a small leak and quick patch. Today I went back a 3rd time and different tire had a nail so again nail removed, fast fix. All three times the process was fast and all of the technicians I encountered were extremely nice and didn't charge anything! Overall pleasant experience!

My experience at Jiffy Lube was exceptional. The facility was noticeably clean, organized, and well-maintained, which immediately gave me confidence in the level of care they provide. The staff was professional, courteous, and knowledgeable from start to finish. What impressed me most was that they didn’t just perform the service—they took the time to offer helpful, honest advice about my vehicle without any pressure. They clearly explained their recommendations and answered my questions in a way that was easy to understand. The entire team was well above average in both customer service and professionalism. It’s refreshing to find a business that takes such pride in cleanliness, efficiency, and customer care. I left feeling confident that my vehicle was in good hands and will absolutely return for future service. Highly recommended.

These guys are great! Very polite and super helpful! I know I will be using them from now on!

Techs were very professional in their demeanor.

Quick and easy and painless.

I was a loyal customer to another oil change place that dropped the ball one too many times I decided to try a new place. Employees were professional yet still talked to me like we’ve known each other. Service was nice quick. I had limited time before I had to be at pick up and was worried but I had a ton of time to spare. No pressure to buy anything extra, no scare tactics. I’m pretty sure I’ll be going here from now on.

The guys was extremely pleasant and they worked very hard in the heat so thank for the excellent service

Seth was awesome… took the time to explain everything going on with my Jeep. Pretty awesome employee!

Seth and Carlos made me feel comfortable and kept me informed on everything they were doing.

Great and friendly.... In and out quickly

Excelantserviceprovided

Always quick service, keep the email coupons coming ?? and I'll be back

Always top notch service. I’ve always gone to this location and the guys all do a great job.

I’ve been taking multiple vehicles to my local Jiffy Lube (Taft Rd, N Syracuse) for many years, both person and company cars. I’m never disappointed, the guys there have never steered me wrong! Great service, speedy and knowledgeable.

Great staff,carlos and will ,solid guys,attentive,excellent mechanics

The staff is always polite and professional. Even though they were busy, we were in and out fast

I'd had my wiper replaced somewhere else and they somehow mangled the mechanism badly and it wasn't working. I didn't catch the gentleman's name, but he replaced it for free. Amazing.

Quick, clean and professional…….They also helped us by resetting our “low air” warning light for us…….thank you !

Always very friendly and get my car done in a timely manner even when they are busy!

Carlos and his team were excellent at the Jiffy Lube on Taft rd N Syr. Very pleasant and knew exactly what he was doing. Highly recommend this place and Sundays is also a very good day to go because of a good coupon.

I have been going to them for big jobs and small job and I am very happy on what they do to my vehicle.

Always great to me and my son

Quick, efficient service.

Quick service, good staff

This place is great! I was in a bind this morning and these guys had me in and out with a smile! The place is clean and the staff is professional and friendly! Ten stars.