Customer Reviews for Jiffy Lube 5237 W Taft Road, Syracuse, NY, 13212

Customers at W Taft Road talk about:

Customer service

Service speed

Trust

Workmanship quality

Value

Gordon S.

Jun 12, 2026

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Real pros! Brought my own oil & filter, GM spec, for my C7 Stingray Z51. The rest was up to them, Carlos, Seth, & JP. Working together they had me in and done in 20 minutes for a very reasonable $60. Thanks JL!!

S M.

Jun 12, 2026

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Tom M.

Jun 11, 2026

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My first time using Jiffy Lube I went to get an inspection I got in right away was out the door and a half hour everybody was very nice and professional I recommend them and we'll use them again

Patricia G.

Jun 11, 2026

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The Best

Jeffrey B.

Jun 10, 2026

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James C.

Jun 08, 2026

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Lauri D.

Jun 07, 2026

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Sarah B.

Jun 07, 2026

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Quite literally the best customer service I’ve ever received while getting an oil change. Wild how rare it is to be kind to strangers, but the staff here were amazing!

Alaina H.

Jun 06, 2026

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Kristen B.

Jun 05, 2026

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I needed air in my tires a few weeks ago . I drove in they checked all tires and found the low tire and fixed it fast . The following week more air was needed, this time a small leak and quick patch. Today I went back a 3rd time and different tire had a nail so again nail removed, fast fix. All three times the process was fast and all of the technicians I encountered were extremely nice and didn't charge anything! Overall pleasant experience!

Nancy P.

Jun 03, 2026

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Mary S.

Jun 03, 2026

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My experience at Jiffy Lube was exceptional. The facility was noticeably clean, organized, and well-maintained, which immediately gave me confidence in the level of care they provide. The staff was professional, courteous, and knowledgeable from start to finish. What impressed me most was that they didn’t just perform the service—they took the time to offer helpful, honest advice about my vehicle without any pressure. They clearly explained their recommendations and answered my questions in a way that was easy to understand. The entire team was well above average in both customer service and professionalism. It’s refreshing to find a business that takes such pride in cleanliness, efficiency, and customer care. I left feeling confident that my vehicle was in good hands and will absolutely return for future service. Highly recommended.

Cynthia L.

Jun 02, 2026

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These guys are great! Very polite and super helpful! I know I will be using them from now on!

Jose C.

May 31, 2026

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David J.

May 29, 2026

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Techs were very professional in their demeanor.

Drew T.

May 28, 2026

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Quick and easy and painless.

cory A.

May 27, 2026

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I was a loyal customer to another oil change place that dropped the ball one too many times I decided to try a new place. Employees were professional yet still talked to me like we’ve known each other. Service was nice quick. I had limited time before I had to be at pick up and was worried but I had a ton of time to spare. No pressure to buy anything extra, no scare tactics. I’m pretty sure I’ll be going here from now on.

A L.

May 26, 2026

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The guys was extremely pleasant and they worked very hard in the heat so thank for the excellent service

Patty G.

May 24, 2026

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Seth was awesome… took the time to explain everything going on with my Jeep. Pretty awesome employee!

Kris K.

May 22, 2026

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Seth and Carlos made me feel comfortable and kept me informed on everything they were doing.

Gary W.

May 20, 2026

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Thomas G.

May 19, 2026

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Great and friendly.... In and out quickly

Richard N.

May 19, 2026

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Terrance B.

May 17, 2026

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Excelantserviceprovided

Dave S.

May 17, 2026

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Always quick service, keep the email coupons coming ?? and I'll be back

Chris D.

May 15, 2026

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Always top notch service. I’ve always gone to this location and the guys all do a great job.

JayDunn226

May 15, 2026

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I’ve been taking multiple vehicles to my local Jiffy Lube (Taft Rd, N Syracuse) for many years, both person and company cars. I’m never disappointed, the guys there have never steered me wrong! Great service, speedy and knowledgeable.

Sherri R.

May 12, 2026

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Cindy B.

May 12, 2026

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James C.

May 11, 2026

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Great staff,carlos and will ,solid guys,attentive,excellent mechanics

Anna N.

May 08, 2026

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Theresa S.

May 06, 2026

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The staff is always polite and professional. Even though they were busy, we were in and out fast

Jaime M.

Apr 28, 2026

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I'd had my wiper replaced somewhere else and they somehow mangled the mechanism badly and it wasn't working. I didn't catch the gentleman's name, but he replaced it for free. Amazing.

Kathleen M.

Apr 25, 2026

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Jonny D.

Apr 25, 2026

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Quick, clean and professional…….They also helped us by resetting our “low air” warning light for us…….thank you !

Stephanie R.

Apr 24, 2026

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Mark S.

Apr 22, 2026

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Shelby A.

Apr 20, 2026

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Always very friendly and get my car done in a timely manner even when they are busy!

Robert S.

Apr 19, 2026

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Carlos and his team were excellent at the Jiffy Lube on Taft rd N Syr. Very pleasant and knew exactly what he was doing. Highly recommend this place and Sundays is also a very good day to go because of a good coupon.

Tony K.

Apr 17, 2026

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Tony K.

Apr 17, 2026

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James B.

Apr 15, 2026

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Brittany N.

Apr 15, 2026

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Sandra M.

Apr 14, 2026

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I have been going to them for big jobs and small job and I am very happy on what they do to my vehicle.

michael C.

Apr 10, 2026

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Always great to me and my son

QUENTIN L.

Apr 09, 2026

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Quick, efficient service.

Jennifer G.

Apr 07, 2026

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Quick service, good staff

Tanya T.

Apr 04, 2026

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This place is great! I was in a bind this morning and these guys had me in and out with a smile! The place is clean and the staff is professional and friendly! Ten stars.

Gio F.

Apr 04, 2026

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alex O.

Apr 03, 2026

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