Customer Reviews for Jiffy Lube 5237 W Taft Road, Syracuse, NY, 13212
Customers at W Taft Road talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Jaime M.
Apr 28, 2026
I'd had my wiper replaced somewhere else and they somehow mangled the mechanism badly and it wasn't working. I didn't catch the gentleman's name, but he replaced it for free. Amazing.
Kathleen M.
Apr 25, 2026
Jonny D.
Apr 25, 2026
Quick, clean and professional…….They also helped us by resetting our “low air” warning light for us…….thank you !
Stephanie R.
Apr 24, 2026
Mark S.
Apr 22, 2026
Shelby A.
Apr 20, 2026
Always very friendly and get my car done in a timely manner even when they are busy!
Robert S.
Apr 19, 2026
Carlos and his team were excellent at the Jiffy Lube on Taft rd N Syr. Very pleasant and knew exactly what he was doing. Highly recommend this place and Sundays is also a very good day to go because of a good coupon.
Tony K.
Apr 17, 2026
Tony K.
Apr 17, 2026
James B.
Apr 15, 2026
Brittany N.
Apr 15, 2026
Sandra M.
Apr 14, 2026
I have been going to them for big jobs and small job and I am very happy on what they do to my vehicle.
michael C.
Apr 10, 2026
Always great to me and my son
QUENTIN L.
Apr 09, 2026
Quick, efficient service.
Jennifer G.
Apr 07, 2026
Quick service, good staff
Tanya T.
Apr 04, 2026
This place is great! I was in a bind this morning and these guys had me in and out with a smile! The place is clean and the staff is professional and friendly! Ten stars.
Gio F.
Apr 04, 2026
alex O.
Apr 03, 2026
Michael P.
Apr 02, 2026
Quick friendly service, no one trying to sell you sand in the dessert! I hate the other guys asking you for 10 different services you may or may not need.
Muscalu B.
Apr 02, 2026
its service business, I always get service at Jiffy Lube Oil Change every where, its not mind game or speculation just pure service, good communication is important as well, its fast and in front of you , not like other shops that you dont see what they do , thank you
CJ F.
Mar 30, 2026
Excellent service, reasonable prices, great guys.
Irina P.
Mar 25, 2026
Friendly, fast service.
Jeremy H.
Mar 23, 2026
Service was prompt and easy. Will be going in to future oil changes.
Silvas K.
Mar 18, 2026
Elizabeth F.
Mar 14, 2026
Daniel S.
Mar 14, 2026
William B.
Mar 14, 2026
David M.
Mar 12, 2026
Hamid N.
Mar 11, 2026
Kristie S.
Mar 08, 2026
Zach H.
Mar 07, 2026
Stephen R.
Mar 06, 2026
Carlos provided me with tip top service in a friendly and professional way
Vinnie K.
Mar 05, 2026
The mechanics who did the tire rotation was extremely knowledgeable about my Tesla and was easy to deal with.
Lewis B.
Mar 04, 2026
Theresa K.
Mar 03, 2026
Fast, knowledgeable service. Made me aware of coupons and promotions, very helpful for what I needed done.
Brysen (.
Mar 02, 2026
Das ist sehr gut
Kevin C.
Feb 28, 2026
Andrea R.
Feb 27, 2026
Very friendly, also helpful in describing what was going on with my vehicle. Even offered me a water bottle as I waited in my vehicle.
Emily K.
Feb 27, 2026
I went there to get an inspection done. It was the weekend, and I was told that state inspections start on either Monday or Tuesday at 9am. I arrived around 9:10 on Tuesday and was told I'd have a 2hour wait because it's first come first serve. There was a little confusion on which car was there for what reason, but eventually the vehicle ahead of me didn't want to wait anymore so I was seen after only a 45 minute wait. The service people were very nice and polite, and did their jobs wonderfully, however I think there might be a better way to remember and explain to customers what the game plan is. Regardless, I got my service by very polite and professional people.
Darren B.
Feb 27, 2026
The guys were great in and out no problems
April W.
Feb 26, 2026
Jiffy Lube is where I get my oil change they are amazing quick and thorough. This is my second and I recmond Jiffy Lube . Thank u
Richard F.
Feb 26, 2026
Oil change Prompt and efficient
Mark T.
Feb 25, 2026
Had to wait a bit longer than usual due to something going on in the shop but did receive 10 bucks off the bill at the end, needed full synthetic which they had for 99 before tax. Nice people with good attitude, over all good experience.
Marina P.
Feb 25, 2026
Had a great experience today. James D. and the team were professional, friendly, and efficient. Everything was explained clearly, and I really appreciated the discount. Thank you!
Jim C.
Feb 23, 2026
Management & service employees were very friendly & extremely knowledgeable. The store/shop is very clean & comfortable. Their honesty & professionalism were very appreciated & rare. Will definitely be back for other services.
Derek E.
Feb 22, 2026
Michelle C.
Feb 21, 2026
I went to the Taft Rd/N.Syracuse center, and they are so nice and efficient. Carlos got my car in quickly and in no time my oil change was done, air added to the tires, fluids checked/filled, and even did a diagnostic test to see why my check engine light came on the other day. I definitely recommend :)
Emma L.
Feb 21, 2026
i’ve been here so many times for break replacements, new tires, and regular maintenance appointments and every single time, the staff is super friendly and helpful. completely reasonable prices and they’re always willing to try and offer some sort of coupon or discount. specifically, Carlos is awesome. always friendly, on top of everything, communicative, and helpful. totally recommend!
Michele G.
Feb 21, 2026
The customer service I received was excellent. The team went above and beyond to make sure my car was taken care of appropriately. Highly recommend this place!
Jeannie B.
Feb 21, 2026
I have been going to this Taft Rd location for a few years now. They are super friendly and knowledgeable. They have done everything from brakes to tires to wipers. No matter what service is needed, they always make sure everything is done professionally and always give suggestions to prevent any future issues. Always a great experience.