Customer Reviews for Jiffy Lube 5237 W Taft Road, Syracuse, NY, 13212
Customers at W Taft Road talk about:
Customer service
Service speed
Trust
Affordability
Workmanship quality
Elizabeth F.
Mar 14, 2026
Daniel S.
Mar 14, 2026
William B.
Mar 14, 2026
David M.
Mar 12, 2026
Hamid N.
Mar 11, 2026
Kristie S.
Mar 08, 2026
Zach H.
Mar 07, 2026
Stephen R.
Mar 06, 2026
Carlos provided me with tip top service in a friendly and professional way
Vinnie K.
Mar 05, 2026
The mechanics who did the tire rotation was extremely knowledgeable about my Tesla and was easy to deal with.
Lewis B.
Mar 04, 2026
Theresa K.
Mar 03, 2026
Fast, knowledgeable service. Made me aware of coupons and promotions, very helpful for what I needed done.
Brysen (.
Mar 02, 2026
Das ist sehr gut
Kevin C.
Feb 28, 2026
Andrea R.
Feb 27, 2026
Very friendly, also helpful in describing what was going on with my vehicle. Even offered me a water bottle as I waited in my vehicle.
Emily K.
Feb 27, 2026
I went there to get an inspection done. It was the weekend, and I was told that state inspections start on either Monday or Tuesday at 9am. I arrived around 9:10 on Tuesday and was told I'd have a 2hour wait because it's first come first serve. There was a little confusion on which car was there for what reason, but eventually the vehicle ahead of me didn't want to wait anymore so I was seen after only a 45 minute wait. The service people were very nice and polite, and did their jobs wonderfully, however I think there might be a better way to remember and explain to customers what the game plan is. Regardless, I got my service by very polite and professional people.
Darren B.
Feb 27, 2026
The guys were great in and out no problems
April W.
Feb 26, 2026
Jiffy Lube is where I get my oil change they are amazing quick and thorough. This is my second and I recmond Jiffy Lube . Thank u
Richard F.
Feb 26, 2026
Oil change Prompt and efficient
Mark T.
Feb 25, 2026
Had to wait a bit longer than usual due to something going on in the shop but did receive 10 bucks off the bill at the end, needed full synthetic which they had for 99 before tax. Nice people with good attitude, over all good experience.
Marina P.
Feb 25, 2026
Had a great experience today. James D. and the team were professional, friendly, and efficient. Everything was explained clearly, and I really appreciated the discount. Thank you!
Jim C.
Feb 23, 2026
Management & service employees were very friendly & extremely knowledgeable. The store/shop is very clean & comfortable. Their honesty & professionalism were very appreciated & rare. Will definitely be back for other services.
Derek E.
Feb 22, 2026
Michelle C.
Feb 21, 2026
I went to the Taft Rd/N.Syracuse center, and they are so nice and efficient. Carlos got my car in quickly and in no time my oil change was done, air added to the tires, fluids checked/filled, and even did a diagnostic test to see why my check engine light came on the other day. I definitely recommend :)
Emma L.
Feb 21, 2026
i’ve been here so many times for break replacements, new tires, and regular maintenance appointments and every single time, the staff is super friendly and helpful. completely reasonable prices and they’re always willing to try and offer some sort of coupon or discount. specifically, Carlos is awesome. always friendly, on top of everything, communicative, and helpful. totally recommend!
Michele G.
Feb 21, 2026
The customer service I received was excellent. The team went above and beyond to make sure my car was taken care of appropriately. Highly recommend this place!
Jeannie B.
Feb 21, 2026
I have been going to this Taft Rd location for a few years now. They are super friendly and knowledgeable. They have done everything from brakes to tires to wipers. No matter what service is needed, they always make sure everything is done professionally and always give suggestions to prevent any future issues. Always a great experience.
Scott H.
Feb 20, 2026
David R.
Feb 20, 2026
Good communication, personable staff, quick and affordable service. Veterans discount is very much appreciated.
jazmine W.
Feb 18, 2026
Theresa M.
Feb 17, 2026
Nothing but good things to say about these fine folks!! Thank you for keeping my wheels rolling !
John M.
Feb 14, 2026
Al K.
Feb 13, 2026
These guys are absolutely top notch. They do everything right and they are on point. I Highly recommend them!
Diana P.
Feb 13, 2026
shawn G.
Feb 13, 2026
Joseph R.
Feb 11, 2026
Wiper broke. Pulled right in. Mechanic took care of me. Was there and gone in about 10 minutes.
Brynne S.
Feb 11, 2026
Always quick, easy, and friendly to get the job done!?
Jon G.
Feb 07, 2026
Hojo J.
Feb 07, 2026
Very helpful !!!
Omar H.
Feb 07, 2026
Good service. Team was really friendly.
Rees M.
Feb 07, 2026
Fast A1 service
Trayne G.
Feb 06, 2026
Jamey F.
Feb 04, 2026
Great service - full oil change in 15 min!
Scott H.
Feb 04, 2026
William H.
Feb 03, 2026
Awesome shop; great people and fantastic service!
Meredith
Feb 03, 2026
I love these guys! Best customer service ever!
Peter R.
Feb 03, 2026
Marcus W.
Feb 03, 2026
They always treat me really well here. They are very honest. And truthfully, I’ve gotten some great prices as well.
Aimee L.
Feb 02, 2026
Went today to get an oil change - was in and out having everything done - guys working were great - sorry but didn’t get the one that greeted me name but he has helped me before and is great - the whole team that worked on my car are excellent Feel welcomed and like I have known them forget !!!!!!! I will continue to going to that location and recommend everyone too
Sarah W.
Feb 02, 2026
The fastest oil change I have ever had. That was so cool ?? The guys were all very nice and professional as well. Will be back!
Victoria D.
Jan 31, 2026
Thermostat was replaced. Got it in and done quickly and works perfect. Everyone there is knowledgeable and friendly. I will definitely come back!