Customer Reviews for Jiffy Lube 9435 FIELDS ERTEL RD, CINCINNATI, OH, 45249-8212

Customers at Fields Ertel Rd talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Lillian B.

Mar 26, 2026

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Gabe and Russell assisted me today! Quick, friendly and professional service. I like that Gabe explained what they were doing. Besides topping off my oil, Gabe changed my right rear brake light! It took 2 bulbs and I think they were expensive! But they are changed now!

Michael S.

Mar 23, 2026

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Great staff! Courteous, quick, efficient!

Jennifer A.

Mar 21, 2026

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David V.

Mar 18, 2026

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Kelley C.

Mar 16, 2026

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I was pleased ?? with my Oil Change and and Tire ?? rotation,At the time of my appointment only Two Technicians were working, but they were efficient it got the job done!

Gabe P.

Mar 09, 2026

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Had a great service done the store manager was very kind and helpful thank you to the team at fields ertel!

Ruth M.

Mar 07, 2026

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Wonderful service! Terrific staff!

Bryant R.

Feb 28, 2026

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Ameet

Feb 25, 2026

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Bam B.

Feb 21, 2026

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The service guys and the manager was good at their jobs.

michelle L.

Feb 16, 2026

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Gabriel Pigg always takes the best care of me when I come in there. The guys always act like they remember me & they always take care of me with a smile! Gabe hooked me up on new tires too, but They always do the best job! Gabriel is A1 special and really makes me feel special.

Colin C.

Feb 13, 2026

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Great quick service. Gabe was super helpful

Peggy B.

Feb 11, 2026

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Very knowledgeable and friendly. No pressure selling.

Tony K.

Feb 01, 2026

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Andrew D.

Jan 23, 2026

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Curtis H.

Jan 18, 2026

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David R.

Jan 16, 2026

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Gabriel and the staff were friendly and helpful!

Christina M.

Jan 13, 2026

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Extremely polite and courteous! Knowledgeable of what was needed for my car. Gabe and his team were great!

Nichole

Jan 08, 2026

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Gabe and his team did an excellent job with my services for today! I would highly recommend them for my family. Gabe was very professional, courteous, and informative and his team worked expeditiously on my vehicle. Thank you!

David B.

Jan 05, 2026

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Great service. Quick in and out.

Amy H.

Jan 03, 2026

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They did a great job , got it done fast, but price seemed a little high.

Berthold P.

Jan 03, 2026

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Stopped at Jiffy Lube. Was seen promptly. Technician was friendly and professional

James D.

Jan 01, 2026

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Quick and good service.

kam P.

Dec 20, 2025

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Were fast and very helpful pretty sure it was gabe and Henry that helped super cool would recommend

Dwight C.

Dec 18, 2025

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james M.

Dec 18, 2025

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Mansuo S.

Dec 13, 2025

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We stopped by Jiffy lube right before the deep freeze, right before their closing. The associate did a great job!

Kimberly D.

Dec 06, 2025

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Friendly and extremely helpful gentlemen. Took care of my oil change in less than 15 mins and topped off my tires.

Michelle S.

Dec 02, 2025

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Phillip J.

Nov 28, 2025

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Ricardo R.

Nov 24, 2025

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Rhett B.

Nov 22, 2025

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Julian A.

Nov 22, 2025

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My neighborhood services are the best!!! Jiffy Lube is very much needed and this location is very efficient!!!! As long as I'm in Mason I'll be using this jiffy lube!

Jeff S.

Nov 21, 2025

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Rod D.

Nov 19, 2025

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very prompt professional only took 20 minutes

Beth B.

Nov 19, 2025

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Assa and Gabriel were great. i came in near closing time and they took the time to give the best service. not only oil change but changed out turn signal bulb and headlight bulb.

David M.

Nov 15, 2025

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Had slow leak in tire. Reasonably priced , courteous and efficient service— top notch!! General manager should be very happy!!!

Pat A.

Nov 13, 2025

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Kevin D.

Nov 11, 2025

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Keith K.

Nov 09, 2025

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Terry B.

Nov 07, 2025

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Zachary L.

Nov 02, 2025

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I was visiting from my out of state Jiffy Lube on a work trip. The staff was courteous and thorough in explaining what I had done (and why my local shop probably didn't need to do what they did), as well as directed me to a dealership where I could get the work done, since Ohio doesn't even require emissions inspection like Pennsylvania does, so a typical shop may not even be able to help with my specific issue. While I was there, they also topped my vehicle's fluids off as a courtesy as I get other work done there. They did the best they could possibly do, and went above and beyond to get me the help I needed elsewhere before I drove 600 miles home in a potentially unsafe vehicle.

Taco B.

Oct 30, 2025

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Servet O.

Oct 22, 2025

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The store employees are polite and friendly, and they do their job well.

Hank A.

Oct 18, 2025

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Gabe provided excellent service on my truck this morning! I was in and out in approximately 20 minutes! Highly recommend this Jiffy Lube location!

ramona W.

Oct 13, 2025

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They were polite and fast as they changed our oil. They told us each step as they did it. And even told us to have a nice day and be careful on our journey.

Gene H.

Oct 13, 2025

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Brett L.

Oct 13, 2025

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Easy in and out - got a major task completed in no time!!

Diana O.

Oct 13, 2025

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Vic

Aug 18, 2024

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We took our Kia to Jiffy Lube on field ertel rd. There I met a man named Sean he is an amazing mechanic honest very thorough. It is very hard to find an honest mechanic and one that don't want to break your Bank. We had a problem with it overheating it all started in Tennessee and my car was taken to a Jiffy Lube there and they changed the thermostat everything was fine for a couple weeks and then all of a sudden it started overheating again and it had only been driven a couple times. So that's why we picked Jiffy Lube to go back to because we weren't sure if we maybe had a bad thermostat Etc. The outcome was a slight crack in the radiator and the fan was not kicking on. He showed us the old parts very thorough he was just all around amazing and we have had trouble for years trying to find an honest mechanic and we have now finally found one. So if you're looking for an honest good hard-working mechanic I suggest you go to Jiffy Lube and ask for Sean. I forever will be a customer thank you Jiffy Lube