Customer Reviews for Jiffy Lube 3191 E MAIN ST, COLUMBUS, OH, 43213-2736
Customers at E Main St talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Shell R.
Mar 28, 2026
Excellent service, very friendly group of people, and thorough.
Vinny W.
Mar 28, 2026
Great service
Drew P.
Mar 25, 2026
Got an oil change grant took great care of us and explained everything, he told me about there new top off policy I will for sure be using this location again. 100% recommend
Deborah C.
Mar 25, 2026
When I needed an oil change. I go to the 3191 E., Main Street location. Only one time did I go to another Jiffy Lube location.
Teresa V.
Mar 24, 2026
Thomas P.
Mar 22, 2026
Very cooperative
Phillip J.
Mar 21, 2026
Felicia S.
Mar 20, 2026
The guy was in his shop communicated very well. They let me know of some of the issues that was going on with the car gave me the opportunity to pay for it or bring the car back a big plus as they open a car door for me to get out.
Deborah C.
Mar 19, 2026
Great experience and very fast!
Ibrahima B.
Mar 16, 2026
Trevor G.
Mar 14, 2026
Excellent service. I got there just before closing and they still took me. They changed my oil and a bulb.... Told me I had wiring issues with it, which I wasn't aware of, and didn't go overboard with extras. And even though it was closing, the mechanics were friendly making me want to come back for repeat business.
Olivia J.
Mar 14, 2026
I stopped into Jiffy Lube having a pretty rough day — the kind of day where everything seems to be going wrong and you finally accept that it’s time to replace all your brake pads. Not exactly a fun errand. But Drew and his team completely turned my day around. They were incredibly friendly, positive, and just genuinely nice to be around. What really impressed me was how hard they worked to get everything done the same day. They had to track down parts from three different locations, and Drew promised they’d have my car finished that day — and they kept that promise. They stayed late and truly went the extra mile to make sure everything was taken care of. I walked out of there feeling so much better than when I arrived, which is not always the case when you’re paying for car repairs. Huge thank you to Drew and the entire team at Jiffy Lube. Exceptional service and great people.
schereise J.
Mar 13, 2026
Everyone was very polite and courteous. I appreciate the Great Customer service ??.
Wendy L.
Mar 10, 2026
Genet G.
Mar 10, 2026
Alexis D.
Mar 09, 2026
Jarae K.
Mar 03, 2026
Just went for an oil change but there were other important issues to take care of and they were taken care of so I appreciate the care and attention to detail.
Elijah C.
Mar 03, 2026
The guys were professional and friendly.
Sharon N.
Mar 02, 2026
Taniah J.
Feb 28, 2026
I came for an oil change, The customer service is Great I was in and out, and I got a great deal.
Maya T.
Feb 25, 2026
Portia C.
Feb 24, 2026
Grant did a great job answering all of my questions and concerns.
DeDe T.
Feb 24, 2026
Drew who's the manager stayed over to get my car together. He was determined and he delivered. He moved quickly and professionally. Thank you!
Jirata B.
Feb 23, 2026
Olumide L.
Feb 22, 2026
The service was efficient and value added
carol W.
Feb 21, 2026
Vonzale M.
Feb 16, 2026
Jazzmin W.
Feb 15, 2026
Service was quick staff Was amazing .Grant was very informative about my car and what I would possibly need to get done .Very good attitude I’ll definitely be back at that location !??
Yazmin B.
Feb 15, 2026
Cheri L.
Feb 14, 2026
Got an oil change. Staff were extremely helpful and friendly
Herby C.
Feb 13, 2026
Great job
SMY-G A.
Feb 12, 2026
Great service
Vision F.
Feb 12, 2026
Quincy S.
Feb 09, 2026
Great service. Fast service. Fantastic employees Shout out to Grant. He got me together
Dante E.
Feb 09, 2026
Robert K.
Feb 09, 2026
Excellent service and friendly people I love their service
ken T.
Feb 07, 2026
Jiffy lube outstanding service was completely professional and allowed me get additional services with some much needed information. This helped me stay updated and on the road with no worries in a timely manner. Thanks again!!!
King_Yellowman 2.
Feb 07, 2026
Crystal D.
Feb 06, 2026
Mary A.
Feb 05, 2026
Jiffy Lube is very good and knowledgeable. And they got my car done in a jiffy too. I felt welcomed and the job was well done.oil change
Stacy C.
Feb 05, 2026
Customer service is awesome as always
Catherine W.
Feb 04, 2026
I love this jiffy lube they always help me when I’m in a pinch, my bulbs are always going out and they fix them for me every time same day Thanks
tanesha J.
Jan 30, 2026
Great service. I was explained all of my options. They were very professional and I was not there long!
Marsha E.
Jan 29, 2026
Glenda T.
Jan 29, 2026
Jeff L.
Jan 24, 2026
They got me in and out, help me get coupons out of my phone , so it wasn't a bad visit , I will return
Keith
Jan 19, 2026
Great service
Trina D.
Jan 16, 2026
Samantha J.
May 24, 2024
My M.
Nov 05, 2021