Customer Reviews for Jiffy Lube 3191 E MAIN ST, COLUMBUS, OH, 43213-2736

Customers at E Main St talk about:

Customer service

Service speed

Trust

Workmanship quality

Value

Anitra A.

May 08, 2026

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I’d like to say thank you to Kevin-G. He was very nice and helpful!

Ronald P.

May 06, 2026

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Service was great. I can't remember the gentleman's name in the office? Big fella knew exactly what he was talking about answered all my questions promptly and was on point about everything. Also the young fella that check me in was helpful as well. Five Star Treatment all the way thank you

Develyn

May 04, 2026

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Great - 10

Darnel M.

May 04, 2026

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Tiffany C.

May 03, 2026

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I love stopping here for those little inconveniences with my car. This morning my back break light went out. I stopped by and in less than 8 minutes and less than $20, I was safely back on the road!! Grant and his team are absolutely amazing!!

Jelisa H.

May 01, 2026

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Kevin and the team were great. Very helpful and polite.

paul H.

Apr 30, 2026

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Michael M.

Apr 30, 2026

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Great work, friendly, willing to correct issues

J

Apr 30, 2026

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Samuel B.

Apr 29, 2026

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Great experience excellent service by a tech name Kevin.

Fresh S.

Apr 29, 2026

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My experience was amazing! The staff are quick and efficient.

Tyler B.

Apr 25, 2026

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Brian W.

Apr 24, 2026

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Tyjuan T.

Apr 23, 2026

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It was fast and speedy they were nice people I will come again

Dallas S.

Apr 21, 2026

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Grant does a great job

Lisa S.

Apr 20, 2026

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I have been going to the E Main St location for nearly all of my 30 years in this area and I think this visit really represents the company values. Grant has a great crew, they talk to each other, work with each other and are fun to listen to and talk with while I sit in my car. I had no wait, drove right in, my van was due for its first tranny flush and Grant let me know the time needed as well as the price. I was reminded of the Top Off policy ( which i take advantage of as needed ) and I was on my way. I will definitely return to get my wipers replaced or have them check my fluid levels.

Michelle H.

Apr 16, 2026

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Kevin was very friendly, no pressure with buying other items that I needed. I definitely will be back for my next oil change.

Michelle H.

Apr 16, 2026

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Very friendly and fast.

Brea P.

Apr 16, 2026

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Grant and his team went above and beyond to make sure I received the services that I needed and answer any questions that I had. I would highly recommend this location!

Goddessalexa F.

Apr 16, 2026

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Ernest H.

Apr 15, 2026

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Grant and the rest of the guys are the best! Fast, friendly and informative. Like Arnold would say "I'll be back"

Saman M.

Apr 15, 2026

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It was great

Shane H.

Apr 14, 2026

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Great, quick service. Grant did a great job, and found a coupon for me that I didn't know about. Will return!

Daniel E.

Apr 14, 2026

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Grant was awesome!!

Courtney J.

Apr 13, 2026

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Amazing service, friendly & very knowledgeable staff!!! I was in an out fast and Grant was amazing!!

Mariai R.

Apr 13, 2026

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Very fast and efficient. Got my tire patched. Did a good job.

Darla L.

Apr 11, 2026

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Franklin P.

Apr 08, 2026

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Delbert M.

Apr 08, 2026

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Thank,s great job

Kayonna W.

Apr 08, 2026

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I always come to this location for my oil changes and other quick services I need. Everyone is always nice and willing to educate me (without trying to sell to me) on what my car needs & how often. They are good at honoring coupons and automatically adding ones you didn’t know!

Aki K.

Apr 07, 2026

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Despite being busy for dinner in a reasonable amount of time.

Melissa D.

Apr 05, 2026

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Angel Z.

Apr 05, 2026

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Excelente fue muy rápido y el precio fue razonable

Michelle M.

Apr 04, 2026

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John S.

Mar 30, 2026

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Terence H.

Mar 29, 2026

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The customer service was exceptional and they provided a stellar oil change in a timely manner. Grant who i believe was the manager was extremly professional and accommodating.

Becky L.

Mar 29, 2026

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A quick and easy experience, Grant and the team were great and this was my first time there. I'm happy to say I will be going back!

Shell R.

Mar 28, 2026

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Excellent service, very friendly group of people, and thorough.

Vinny W.

Mar 28, 2026

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Great service

Drew P.

Mar 25, 2026

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Got an oil change grant took great care of us and explained everything, he told me about there new top off policy I will for sure be using this location again. 100% recommend

Deborah C.

Mar 25, 2026

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When I needed an oil change. I go to the 3191 E., Main Street location. Only one time did I go to another Jiffy Lube location.

Teresa V.

Mar 24, 2026

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Thomas P.

Mar 22, 2026

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Very cooperative

Phillip J.

Mar 21, 2026

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Felicia S.

Mar 20, 2026

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The guy was in his shop communicated very well. They let me know of some of the issues that was going on with the car gave me the opportunity to pay for it or bring the car back a big plus as they open a car door for me to get out.

Deborah C.

Mar 19, 2026

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Great experience and very fast!

Ibrahima B.

Mar 16, 2026

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Trevor G.

Mar 14, 2026

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Excellent service. I got there just before closing and they still took me. They changed my oil and a bulb.... Told me I had wiring issues with it, which I wasn't aware of, and didn't go overboard with extras. And even though it was closing, the mechanics were friendly making me want to come back for repeat business.

Olivia J.

Mar 14, 2026

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I stopped into Jiffy Lube having a pretty rough day — the kind of day where everything seems to be going wrong and you finally accept that it’s time to replace all your brake pads. Not exactly a fun errand. But Drew and his team completely turned my day around. They were incredibly friendly, positive, and just genuinely nice to be around. What really impressed me was how hard they worked to get everything done the same day. They had to track down parts from three different locations, and Drew promised they’d have my car finished that day — and they kept that promise. They stayed late and truly went the extra mile to make sure everything was taken care of. I walked out of there feeling so much better than when I arrived, which is not always the case when you’re paying for car repairs. Huge thank you to Drew and the entire team at Jiffy Lube. Exceptional service and great people.

My M.

Nov 05, 2021

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