Customer Reviews for Jiffy Lube 900 W 5TH AVE, COLUMBUS, OH, 43212-2634

Customers at W 5th Ave talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Hamza M.

Nov 07, 2026

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Mike is the man! The best customer service ever plus he is very intelligent about the mechanics stuff

Kandis S.

Nov 05, 2026

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Great job, always come back to this location!

Chaniqua N.

Nov 05, 2026

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These guys are awesome! Answered my questions with me understanding fully, tipped my fluids and got me in and out! I will be coming back!

Grady N.

Nov 02, 2026

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Kiersten S.

Nov 02, 2026

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Mike customer service's was great, very efficient work on my vehicle. I would return to this location

syd P.

Nov 02, 2026

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super fast and helpful!

Merlin W.

Nov 02, 2026

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Great service. Fast, friendly, informative, and transparent.

Justin D.

Oct 31, 2026

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Great service and great crew! Oil change on my VW was quick!

Andre G.

Oct 30, 2026

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Travis S.

Oct 30, 2026

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Great service !

Melanie O.

Oct 30, 2026

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lamp S.

Oct 30, 2026

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great service

ntweed44

Oct 29, 2026

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Cameron N.

Oct 29, 2026

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Great service!!!

Chris T.

Oct 29, 2026

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Quick and easy

Sidney M.

Oct 27, 2026

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Natalie J.

Oct 27, 2026

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Quick and easy!! Great service!!

Brandon P.

Oct 27, 2026

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Jeremy G.

Oct 27, 2026

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Jacquelyn M.

Oct 27, 2026

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Quick, efficient, and informative.

Emily P.

Oct 26, 2026

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AMAZING!!! Customer service was great!! So fast and sooo helpful!!

Corey B.

Oct 26, 2026

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Very detailed

Ezinwanne O.

Oct 26, 2026

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Fast, friendly service.

Hailey M.

Oct 24, 2026

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Friendly and fast!

Tori P.

Oct 24, 2026

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great service, and great people!!

James B.

Oct 23, 2026

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Great work with fleet vehicle

Hannah G.

Oct 23, 2026

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The guys here were so kind and through and helpful! They were quick, while still exhaling everything they were doing! I would highly suggest going here!

William O.

Oct 23, 2026

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Great oil change!

Timothy C.

Oct 22, 2026

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In and out!

Kent J.

Oct 20, 2026

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Quick and friendly!

Nautica C.

Oct 19, 2026

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Alexis

Oct 19, 2026

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justin S.

Oct 19, 2026

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Very fast and only $5 to top off coolant

Keaton R.

Oct 17, 2026

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Quick, efficient, professional.

Aditya S.

Oct 16, 2026

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C G.

Oct 16, 2026

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the people working here are extremely nice and knowledgeable about their cars. they explained everything that needed to be done and got it done fast just like all locations i have been to, been coming to JL in california my whole life and happy to have a new location i can trust here in columbus

Justin H.

Oct 16, 2026

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Mindy C.

Oct 15, 2026

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Jaden L.

Oct 15, 2026

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Eboni W.

Oct 15, 2026

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Fast service! Great customer service

Darby H.

Oct 15, 2026

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Came in early this morning and they got me right in and were super quick!!

Anne L.

Oct 14, 2026

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After two failed stops elsewhere, I arrived at Jiffy Lube already annoyed—but the three employees working today (Wednesday, Oct 14) completely turned things around. They had the oil I needed, explained everything clearly, and provided fast, professional, and genuinely kind service. I left feeling relieved and grateful. I’ll absolutely return for future maintenance. Thank you for making my morning so much better.

Charlotte I.

Oct 13, 2026

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Was great got in and out quick today!!:)

Joseph F.

Oct 12, 2026

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Great service. Of course they have to try and up-sell, but they weren’t pushy at all. Listened after one “no” which is what I look for in who I choose to change my oil. Would recommend!

Mary B.

Oct 12, 2026

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Shane

Oct 12, 2026

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Fast, efficient, polite. What more do you need?

Cameron S.

Oct 10, 2026

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Carlos O.

Oct 10, 2026

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I came for oil change, and got the recommendations to replace cabin and air filter, never thought how bad the was the filters. Such a great work, friendly crew Mike and Ryan they’re awesome! I was out if there in 20 minutes.

Jordan M.

Oct 10, 2026

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Smooth, quick, efficient

Hillary C.

Oct 09, 2026

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Such fast and incredible service! Thank you so much!