Customer Reviews for Jiffy Lube 9595 Diamond Centre Dr., Mentor, OH, 44060-1800

Friendly, efficient, and professional service!

The service experts were very helpful and informative without being pushy or overly explanatory. The service was quick and thorough.

Great experience. Service was top notch

i went to two service shops before landing on jiffy line to get my windshield wipers replaced. they were by far the friendliest, they worked fast, and there was no line! not sure if this is standard, but they ALSO topped my washer fluid off and tire pressure. you’re in good hands with jessie, dameon and maurice

Had a good experience. The gentleman answered my question and didn't push me when I said no some extras. Thank you guy's.

The team and service were great and actually finished my oil change in 15 minutes. They went through their additional services with me as I’m sure they’re required to, but were not pushy about it and because of that I’m more likely to use them when I’m ready for that transmission flush. For the first time getting a quick oil change they actually said my air filter was fine and didn’t need changed. Never heard that before from other shops always trying to upsell

Quick, friendly and easy. How an oil change should be. Highly recommended

Quick in and out, no problem

Everyone there is so friendly! 10/10 service I’m 100% going here when I need another oil change :D they told me about any issues they saw with my car very helpful!

Everyone i came in contact with was super nice and helpful!! Thank you to Damien, Ameer and Jessie for their kindness and quick service!

Fast, efficient, friendly

The team was very accommodating and caring. They were very helpful in giving me the full analysis about what the car needs.

Excellent customer service. The three gentleman who assisted me were professional and courteous.

Great job, very fast!

Excellent service! Everyone was very kind and helpful. Thank you again!!

The employees where very professional

Great service and great staff!

Great customer service. Did not try to upsell

Excellent service!! Very professional, and these guys honestly care about your vehicle!!

Always a pleasure to do do business with these employees. Manger and techs very good.

Friendly staff and nothing beats smiling faces as they find other things to get you to buy outside the oil change you came in to get! ??

very friendly and helpful. They made the whole process easy and stress-free. I’ll definitely be coming back and would recommend them to anyone needing reliable auto service.

Curtis, Dameon, Ameer, and Jessie were very nice and completed my oil change in less than 10 mins!!

Every body was very helpful ! Thanks

Friendly staff and fast service couldn’t ask More for a quick oil change

Kind, courteous and friendly! Good visit.

Needed a quick oil change before going out of town. Guys did a great job. Fast, friendly, and polite. Great to hear the communication while they did the service. Checking everything and repeating to each other. Great job and big thanks to Curtis, Maurice, Ameer, and Dameon.

Oil and filter replacemeny. Gengleman dif an excellent job

They are great. Always so friendly.

The service this time around was much more inviting I can’t remember the asst manager name but he definitely a rock star there made my whole visit worth a second chance normally I would not praise good behavior but this time I am making an exception asst manager needs to be store manager at this location I would definitely come back for him

Mo and Kurt were great, quick, efficient, helpful, and kind. Appreciate you!

Quick service with knowledgeable employees

Super fast and Easy. Great group working here!! Took care of me in about 15 minutes! Thanks again

Friendly people...nice place... clean...organized...and quick

All the gentleman were very kind, thorough, and most importantly honest. Thank you!!!

Curtis, Maurice and Ameer were professional, fast and friendly (they made me laugh!) They took great care of my vehicle. Will return.

Today was the first time I’ve used Jiffy Lube in the diamond center for an oil change. I was greeted nicely and professionally by the staff and my oil was changed within 15 minutes. I will definitely return here again.

Great service and staff! Staff is very generous and kind; Gave me discounts when I came up short for the payment,Helped out more than they know! Highly recommend