Customer Reviews for Jiffy Lube 12860 SW PACIFIC HWY, TIGARD, OR, 97223-5031

It's was fast professional good costumer service. Love this shop been goin there literally for years ever since I've had my 2011 Chevy Impala over 9 yrs

Brought my car in because it was driving off and I was reeeeeally hopeful it was just a matter of the transmission fluid needing to be flushed and changed. Unfortunately, it was much more severe of an issue than initially thought. The team here were honest and upfront about the problem and recommended two nearby shops that would specialize in fixing it. Knowing the limitations of what can be done in your shop and making sure your clients are safe is super important. Especially for someone like me, who is travelling through from out of state. Thank you so much for doing what you could and making sure I understood everything that was happening!

Great service super friendly! Spent the majority of the time cracking jokes with the guys up top. (I was the only one there at the time.) Some at the expense of the guy in the pit, and his inability to hear anything properly. Had a great time and fast efficient service. Thanks guys!

First time visiting this location, and already decided to made this location my go to place. The staff were professional and friendly, I was here for oil change, but they told me that the oil life still have a few more miles to go. Great staff and great service! Will recommend this place to everyone! (You can find coupons on their website that will save you some $)

Tigard Jiffy Lube fast, efficient, complete, honest service!!! Got a discount at check out, which really helped!!

This is long overdue, but after the great experience and customer service I received from them, I had to make sure they got the recognition they deserved. The first time I came here, it was with my girlfriend in the middle of the Summer. She was concerned about some issues with her brakes after we went to another location, and wanted some peace of mind. Eli was working and offered to take the car for quick drive to see what might be going on. Ended up not having any issues, but he took the time to explain to us what we might have been hearing and feeling. I came back a couple of weeks later to get work done on my own car, and sure enough, Eli was there again. Not only that, but he’d remembered seeing me the first time, remembered what car we brought in, and even asked how things were working with it. They got my car maintenance taken care of super quickly and at a great price, and the customer service was top notch. They showed great care and we had some great conversation. Just came in for some maintenance, and yet again, there was Eli. Asked me how I was doing, asked me about my girlfriend’s car. Kai and Cody were some other friendly faces who helped out this time. Again, received great service and got a great deal for an oil change and tire rotation. This location is a couple miles further than my closest Jiffy Lube, but it’s well worth it, with the quality of service they provide and the care that they show.

Great service in a timely manner.

Great service!

Fast, friendly, just sat in my truck and chilled.

Was in and out in 25 minutes. Great service will definitely recommend anybody that needs quick oil change and get back on the

Awesome job. Both technicians were professional and super nice. I feel they did a GREAT JOB.

Above and beyond. Great crew.

Good service and quick job done well

Good team work, knowledgeable. Thank you very much Elijah!

Great crew!

Very kind, helpful, and efficient. Price was also very reasonable. Would definitely return for more services.

Friendly. Efficient. And without unnecessary upsells.

Remembered me front a visit months ago - super nice crew

Solid team that knows their stuff and has good communication and camaraderie. Thanks gentlemen!

I had an air filter and a cabin filter replaced. I did not have that much money to spend so they gave me a discount to fit my budget. The service was fast and they were friendly. I'm so grateful for their work. I'll go back there the next time I need to get an oil change.

Great place to get your basic needs for your car. Their team was efficient, with communication and teamwork.

Michael and the team were friendly, welcoming, quick, efficient and informative. Did a wonderful job on the oil change. Would recommend and will be returning.

Elijah was personable and proficient! He answered all my questions and shared some of his tips and tricks on how to maintain my car in the future. Elijah even had the courtesy of washing my windows and vacuuming my floors for me with no additional charge. As a single mom, that meant more than he will ever know. Elijah went above & beyond and I look forward to doing business with him in the future!

Nice people. Fast. Very expensive.

The staff were friendly, inviting, and respectful. I didn’t feel pressured to do extra on my vehicle, which makes me more likely to return for the services I need.

Two days ago, I accidentally drove over something on the road that ripped off my splash engine shield. The noise and the uncomfortable driving experience started to make me anxious, so I decided to stop by a nearby shop to get it checked. I was pleasantly surprised by how quick, easy, and convenient the whole process was. Not only did they fix the issue on the spot, but they also took the time to explain what had happened and how they resolved it. To top it off, they didn’t charge me a dime! I truly appreciate the honesty and transparency especially when they explained that it was a simple fix. A huge shoutout to Brandon P., Brendon O., Ken, Willy, and Cody for their outstanding service that day. I’m beyond impressed and will definitely recommend this shop to others!

3rd time is a charm! I went to 2 other locations who apparently couldn't give me an oil change (1 couldn't unscrew bolt, other Jiffy didn't have oil filter)...And then I met Willy @ Jiffy Tigard. He welcomed me an hour before closing on a hot summer night. This is the time where staff are tired, just want to go home and so I hadn't expected great service but I got it. He offered me to wait in their waiting room or my car. I stayed in my car and Willy let me know key points of service through out the process and worked well with the guy under my car. They were fast, efficient, and had me out in no time. This team showed a sense of urgency and provided great service! This is what grows strong customer loyalty - I will be back because it's not just about product but also great service!! Thank you to the team here, I appreciate you!

The guys working here are, well, guys. They probably didn't care that I overheard their conversations. Besides that, they got the job done.

They went above the call to help me out.

Great customer service! Super quick, was able to get oil change on lunch break!!!

Went over and above. Thank you Willy, Ryan, Cody, and Brandon. You were great!

Mike was super helpful. Thanks Mike and team!

The team here is great! Will always come to this Jiffy for oil changes!

They were quick had oil change and cabin filter and air filter and oil filter replaced. Total bill 180.00 dollars. They are okay, and I was able to watch them.

Had a great crew work on my Jeep. They were quick, professional, and made sure the price was right. Would go to Jiffy Lube again.

Very friendly and accommodating staff and efficient service!

My poor car has had some troubles these past two weeks that scared the living daylights out of me. Nothing the guys at this Jiffy Lube location couldn’t handle. Elijah actually came out to me on the side of the road and gave me the power I needed to get me back to his shop. A SUPERHERO indeed. Elijah KNOWS cars. That is why I only want him taking care of my car business. And he sincerely CARES about his customers. STELLAR person. Ryan, Willy, Cody, Mike, I appreciate ALL of you. Your impeccable work ethic, professionalism, wonderful manners, super know-how. Thank you. I totally recommend THIS Jiffy Lube location for all your car troubles/needs. Oh my goodness! They even vacuumed my gross car and made it look fancy and new again. Thanks, Guys. Lots of love to you.