Customer Reviews for Jiffy Lube 815 S IRBY ST, FLORENCE, SC, 29501-5236

Customers at S Irby St talk about:

Customer service

Trust

Service speed

Affordability

Appointment scheduling

Michelle R.

May 15, 2026

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Adam and Caleb were very helpful and informative!

Jennifer B.

May 15, 2026

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Great Customer Service

Eric R.

Apr 29, 2026

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Great experience. Needed an oil change and was able to get it done during lunch with time to get food and complete other errands.

Ykashi B.

Apr 25, 2026

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Love it

Darlene Y.

Apr 25, 2026

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Tom B.

Apr 23, 2026

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Good service, friendly and knowledgeable technicians

George G.

Apr 20, 2026

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This was the first time I brought my Ford Ranger to Jiffy Lube. The customer and vehicle service were top notch. Branch Manager Lenny explained everything that was performed. District Manager Chris was very friendly and offered to replace my serpentine belt for a nominal labor fee. I will have the recommended battery, brake and transmission service done there as well. Great first experience!

Alice L.

Apr 12, 2026

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Excellent experience outstanding service

margaret W.

Apr 04, 2026

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Latece W.

Apr 03, 2026

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Martha M.

Apr 03, 2026

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The customer service was really great. I am a huge fan of customer service and they really won me over with their outstanding customer service. The service team was very knowledgeable and carefully explained everything that was going to be done before doing it. I will definitely be going back!!!

katrina R.

Apr 02, 2026

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Patrick T.

Apr 01, 2026

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They did a Ford 5000 mile service plus defogged my headlights in about 20 minutes. Provided notice of observations beyond their ability to repair. Great service!!!

Jermonica P.

Mar 28, 2026

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Anwar H.

Mar 28, 2026

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Keith B.

Mar 23, 2026

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They were nice and had good customer service but I think price was a lil to high for just a oil change.

Tony F.

Mar 15, 2026

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Very polite and explained everything in detail

Paige J.

Mar 05, 2026

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The employees were magnificent!!!

michael M.

Mar 04, 2026

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Great service and all were professional.

Richard C.

Feb 25, 2026

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The employees were respectful, courteous and very efficient. Low ratings on Yelp for this location on Irby and the one on W Evans isn’t justified after my experiences. I’ve been multiple times with all my vehicles and besides the price being cheaper if I did it myself. It’s not bad and I’ve never had a bad experience. Can’t always trust yelp ?????

Tamarah R.

Feb 21, 2026

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Amanda S.

Feb 14, 2026

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Claudia T.

Feb 13, 2026

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Great service. They pointed out some issues that I will address. Employees were friendly and knowledgeable.

Monica L.

Feb 10, 2026

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Staff is very professional

Norris S.

Feb 07, 2026

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Andre C.

Feb 07, 2026

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Karen B.

Jan 21, 2026

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Roy W.

Jan 19, 2026

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Alma J.

Jan 13, 2026

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Stacy B.

Jan 08, 2026

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Jayson D.

Dec 27, 2025

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Madison M.

Dec 26, 2025

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super quick service & very helpful

Karen G.

Dec 23, 2025

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Great service every time

Liz S.

Dec 21, 2025

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Robert F.

Dec 08, 2025

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The customer service was great. The technician explained everything very thoroughly to me, but he didn't try to sell me anything I didn't need or could wait to do at a later time. I really liked that!!!

melissa M.

Dec 06, 2025

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Shontrell V.

Dec 03, 2025

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Rich B.

Nov 25, 2025

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The personnel were very courteous and eager to help. The shop was clean and well laid out. A very friendly and professional atmosphere.

Clarence H.

Nov 22, 2025

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Thomas F.

Nov 21, 2025

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Team did an excellent job they got me in and out in a few minutes and covered my maintenance needs.

bassest4

Nov 19, 2025

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The technicians were knowledgeable and very efficient and friendly.

Lucretia J.

Nov 14, 2025

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TyLegasy

Nov 09, 2025

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The staff was on point and provided top notch service. I will recommend this Jiffy Lube to any and everybody.??????????

Yolon D.

Nov 07, 2025

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Great customer service! They inform me of services I needed and other services they provided with the cost. I always appreciate information. I love the fact that they did not try to push anything on me that I couldn't afford or want. Everything was done in a timely manner. I will be back.

Donald W.

Oct 29, 2025

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Oil change

Wendy R.

Oct 27, 2025

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Autozone referred me to Jiffy Lube to replace a headlight. They were professional and courteous. This was my first time there, but after this wonderful experience, we will be back!

Frances M.

Oct 22, 2025

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TaeGotKash

Oct 20, 2025

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Sherry

Apr 19, 2023

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I got an oil change, my tires rotated, and changed passenger low beam light. They really do an outstanding job. Everyone was courteous, very respectful, and helpful.

Jedwards86

Dec 26, 2019

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Love these guys.