Customer Reviews for Jiffy Lube 6508 CHAPMAN HWY, KNOXVILLE, TN, 37920-6555
Customers at Chapman Hwy talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Autumn O.
May 14, 2026
Quick and easy oil change! Staff were friendly and knowledgeable!
Candace K.
Apr 28, 2026
Always a great experience!
Ciarra J.
Apr 17, 2026
Got an oil change before heading back towards Michigan. The guys here were very professional, happy to help, and even made for some good laughs. If we're ever back in the area and need an oil change....we will definitely be coming back here.
April C.
Apr 16, 2026
They were absolutely amazing. I've always nothing but excellent service at this location
Debra A.
Apr 12, 2026
I recently had my oil changed and tires rotated at the Chapman Highway Knoxville, Tennessee Jiffy Lube. I have used this oil change place for a few years. These young men are so professional and sweet and had me in and out quickly. They have always done a great job for me!
Brad K.
Apr 11, 2026
Stopped by for an oil change, in and out in 15 minutes. Nice people, took a coupon no hassle, didn't offer anything the car didn't need. Will definitely be using them going forward.
Christina H.
Apr 08, 2026
Went in for an oil change today on my husband’s truck because he was in an accident and can’t drive. The guys there went above and beyond to help. Wonderful service we will definitely be bringing our vehicles here for service.
Glenda L.
Apr 08, 2026
It was a fast and professional experience. They took the time to answer my questions and explained problems wasnt aware of...will definitely return.
John N.
Apr 04, 2026
Guys were friendly and helpful
Emma
Apr 02, 2026
BE C.
Apr 02, 2026
Went with no appointment for a oil change and in and out in 20 minutes, the guys did a nice job, great service. I Will go back..ty
Tim L.
Mar 24, 2026
Good service
Sheritha B.
Mar 14, 2026
Paul
Mar 10, 2026
Went in for an oil change and tire rotation. It took about 29 minutes from the time I hopped out until I was on my way. Multi-points checked, tires rotated and topped off (air) and oil/filtered changed. The staff was very friendly and updated me along the way. I’m pleased with the service and will return again.
Spencer L.
Mar 03, 2026
Great fast and friendly service
Billy U.
Mar 03, 2026
Berta W.
Feb 27, 2026
Staff was efficient and thirough. Excellent service!
Drew M.
Feb 24, 2026
Randall L.
Feb 02, 2026
Service here is always fast and professional
Vernal B.
Jan 21, 2026
Tammy B.
Jan 19, 2026
I stopped by to get an oil change for my Subaru Outback and found the service to be speedy and the staff to be very courteous. I was unhappy that my car was parked outside (after service) with the driver door open and the window down--and it was raining moderately. I told the crew that I wasn't happy that the inside was getting wet, and one of them ran up to my car, apologized, and started wiping the door with a microfiber. He explained that he didn't realize I wouldn't be out immediately (I was paying inside), and that's why he left the car open for me. I was impressed with his apology and his fast action.
Gary S.
Jan 17, 2026
This is the only place I trust my vehicles with. I prefer them over local dealerships. Been coming here for years. Give them your business, you won't be disappointed.
DC C.
Jan 17, 2026
The staff were very nice and knowledgeable will return. I can't remember the names of the two men who helped me out, but I can say they made me feel welcome and great about my visit. Keep up the good work, guys.
Ç F.
Jan 13, 2026
Always attentive to the customer’s needs. Quick in and out service. Are not pushy about doing other services.
Ginopolis
Jan 06, 2026
Very professional, courteous, and knowledgeable....thanks for helping Us make it back home safe
Elle T.
Jan 05, 2026
Spencer was friendly and transparent. They made the experience quick and easy, and I felt like they were honest and upfront. It was a great experience.
Summer N.
Jan 02, 2026
William and ed gave me wonderful service on my van they did great together and I really appreciate them
Eddie S.
Jan 01, 2026
They treated me well. Although they didn’t tighten my oil cap all the way. I only noticed when my check engine light turned on. I did enjoy the windshield wiper coupon though.
Justin T.
Dec 30, 2025
This place is not bad at all very nice people they are very nice
Lizabeth W.
Dec 30, 2025
Travis M.
Dec 23, 2025
Brian M.
Dec 17, 2025
Professional staff that provides quick, honest, and quality service.
Brooke L.
Dec 12, 2025
Kenardo L.
Dec 09, 2025
Very professional and friendly. I’ve been putting off getting my oil changed due to the fear of judgment that it was a little overdue. There was no judgment present and they were eager to assist with both an oil change and tire rotation.
Kendall P.
Dec 05, 2025
I got an oil change and the service was pretty quick prolly less than 15 min. The employees were very friendly and explained everything clearly.
Brian B.
Nov 28, 2025
oil change. professional fast service. I thought the windshield wipers were a little expensive. They checked all my lights and fluids in my car.
David H.
Nov 26, 2025
Sherri B.
Nov 25, 2025
Jack W.
Nov 22, 2025
Tommie D.
Nov 22, 2025
Dane A.
Nov 22, 2025
I have been bringing my cars to Jiffy Lube for over 20 years. The Chapman Hwy. location is my favorite. I know that I can stop in there if a dash light comes on and I don’t know what it means (my tire pressure was low) or if the car is making a strange noise or pulling to the right. The Jiffy Lube mechanics keep my car running smoothly and keep me safe. That’s important because most of my driving is done with my grandchildren in the car. And they are the most important thing in the world to me. Thank you, Jiffy Lube.
Beth D.
Nov 19, 2025
I could not understand the man that gave me updates and took my payments. Sounded like he had mush in his mouth. He was very kind. I had to remind him I didn''t get a sticker.
Caleb S.
Nov 14, 2025
Cindy H.
Nov 06, 2025
We have used Jiffy Lube for about 5 years. They always provide reliable, reasonably priced services. The staff is friendly & respectable.
Crystal M.
Oct 31, 2025
Angela P.
Oct 25, 2025
Impressed with the young lady who took care of my car. She was very knowledgeable and took time to explain available services. Both employees were super friendly and worked well together.
Basil T.
Oct 25, 2025
Very prompt and friendly service!
Ron S.
Jul 16, 2025
Friendly and fast service.
ENYGMATIC P.
Aug 13, 2021
Great service great people in and out quick decent price and they even found me a discount that technically I didn't have just to help me out some cuz I've been having a bad day which
Hayhay
Feb 01, 2020
Kind of expensive but worth the money