Customer Reviews for Jiffy Lube 11012 KINGSTON PIKE, KNOXVILLE, TN, 37922-2804

Customers at Kingston Pike talk about:

Customer service

Service speed

Workmanship quality

Trust

Affordability

Chris T.

May 12, 2026

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Friendly and knowledgeable staff. Very fast service. Will be back.

Craig H.

May 08, 2026

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Tyler W.

May 05, 2026

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Steffanie B.

Apr 28, 2026

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Courteous and professional. They did a great job with all services provided.

James S.

Apr 27, 2026

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Very respectful and fast.

Jim B.

Apr 21, 2026

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Courtnee S.

Apr 21, 2026

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They changed my oil and filled my coolant for me! Today I noticed they even replaced my missing tire caps ?? Thank you

sj G.

Apr 18, 2026

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I have been using Jiffy Lube for my oil changes for years. They are always polite, work quickly and very professional.

Cele Y.

Apr 06, 2026

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Been using this location for years! They are all nice, the waiting room is clean and I love the new add on of vacuuming and doing windows!

Nancy C.

Mar 26, 2026

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Collin n the team worked very well together restored my headlights n also was given a warranty for a job well done!

GG B.

Mar 25, 2026

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Recently had my oil changed. They were professional and left the car clean. They communicated with me during the oil change. Prices have unfortunately increased, but I suspect this has happened since the Iranian war. Base price for my Explorer’s oil change was $98. I absolutely will use them again!

Shea L.

Mar 18, 2026

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Great Timely Service! Respectable Staff with Great Customer Service!!!

acidic

Mar 10, 2026

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David S.

Mar 10, 2026

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Quick, thorough, and friendly. Thanks for the service.

Sandi C.

Mar 10, 2026

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I have had my car serviced here multiple times and have always had a great experience and treated with great customer service.

Jim B.

Mar 05, 2026

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The gentleman I interfaced with was friendly, and knowledgeable. He was a pleasure to do business with.

Stiven S.

Mar 04, 2026

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wayne A.

Mar 02, 2026

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I've used the farragut location for several years now for both of my vehicles. My engine sheild had fallen and they repaired the problem within 15 minutes!! at no charge. Also in the past month my lugnuts had seized on my wheels and they ordered new lugnuts and swapped out within 2 days!! Only charge was the price of the new lugnuts. Josh is a great representative for your company. I can't express enough gratitude for him and his support team!! Five ?? up for sure

Brigid M.

Mar 02, 2026

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The customer service tech immediately met me in the lot and they got my car right in for the full service oil change! The waiting room is nice and provides coffee too! A very pleasant abd professional experience!

William D.

Feb 28, 2026

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Jacob M.

Feb 28, 2026

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Price was shocking but service was nice and friendly

Bruce F.

Feb 26, 2026

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Douglas M.

Feb 25, 2026

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Ashley R.

Feb 25, 2026

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chris W.

Feb 24, 2026

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First time customer - awesome group of guys, friendly, knowledgeable and didn’t pressure anyone into services they didn’t want. I will be using them again

Julie F.

Feb 22, 2026

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Quick service and no attempt to sell other services beyond the oil change my car needed ??

Randall W.

Feb 21, 2026

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Very courteous personnel. Very efficient at their work. Would recommend them to anyone.

Brad H.

Feb 19, 2026

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chip D.

Feb 18, 2026

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They do a great job! Communication is excellent!

Beth L.

Feb 06, 2026

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They were friendly, fast & efficient.

Gary C.

Feb 03, 2026

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The staff did a great job of identifying exactly what I needed and got me in-and-out very quickly. Great job!

Bruce R.

Jan 22, 2026

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Rafael L.

Jan 20, 2026

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I recommend it to good service.

Jennie J.

Jan 16, 2026

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The men were very polite and professional. Escorted me to the waiting room.

Alicia W.

Jan 15, 2026

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Service was fast and Friendly. I came to this location because it was recommended by a friend of mine. I drive a mini Cooper, so sometimes it’s a pain to find places that can change oil for my car.

Adam B.

Jan 13, 2026

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very great people with great price as well

peyton

Jan 09, 2026

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wonderful service fast efficient great priced a maintenance crew that is actually there for you wonderfully ran??

Doc R.

Jan 08, 2026

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Great service

Brooke W.

Jan 07, 2026

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Danny C.

Jan 07, 2026

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Parker P.

Jan 07, 2026

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This location has always done a great job and on one occasion helped me document past service events for my truck’s warranty. They went out of the way to help me. Great location you can trust.

10 1.

Jan 07, 2026

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Fast and friendly service

Anthony R.

Jan 06, 2026

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In and out 15 minutes. Oil change.

wes E.

Dec 27, 2025

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My go to spot for quality service

Travis G.

Dec 24, 2025

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T C.

Dec 10, 2025

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Great service. Brought some other issues to my attention that I didn’t know I had.

Ted R.

Dec 06, 2025

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The oil change service fast and complete. Also had the wipers replaced.

Angela M.

Dec 05, 2025

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I use the Farragut location for all oil changes and top off service. They’re always friendly, fast, and helpful.

Cathy B.

Dec 03, 2025

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Excellent care

Jennifer R.

Nov 29, 2025

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Took my car to Jiffy Lube for an oil change, air filter replacement, and tire rotation. They had me in and out in about 35 minutes and did a great job. Fast, efficient service and everything was explained clearly. I’ll definitely be back!