Customer Reviews for Jiffy Lube 4733 N BROADWAY ST, KNOXVILLE, TN, 37918-1705

Customers at N Broadway St talk about:

Customer service

Service speed

Trust

Affordability

Value

Keese M.

May 15, 2026

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Quick work and was in and out and back on the road.

Deborah S.

May 12, 2026

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Bowsena A.

May 11, 2026

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I love this guys!!! They clean your car free when you do an oil change and always with a smile! Also, Nick came out of his way and change my light bulb for free!! If you need your oil change, this is your place (:

Fred F.

May 07, 2026

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Very efficient and professional

Kevin S.

May 07, 2026

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Super friendly, quick and reasonable prices. You can't really get any better than that. They even vacuumed my car out

Gail G.

Apr 29, 2026

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Everyone at the location was super friendly and helpful. They did an excellent job changing my oil and fluids and they diagnosed a few problems and directed me to a full service jiffy lube to help me take care of them. They gave me an excellent discount and saved me $$$. This is my go to spot for oil changes and advice from now on! Rockstars!

Joan B.

Apr 28, 2026

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Oil and filter change

Sydney R.

Apr 26, 2026

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Found my go-to place! I went for an oil change without an appointment— the team was so friendly and I didn’t have to wait long at all! I waited in lounge which was nice and clean with AC and coffee! The tech explained what was needed and what would be needed in miles to come so I could plan ahead! Very kind and professional— will be back!

Faith A.

Apr 24, 2026

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Always a great experience. They have everything they need to know about me or my car and their system already and they know exactly what they did last time to be able to do this again and they also know all the little quirks that my car has and what I'm willing to replace them what I'm willing to let go a little farther. It's nice to have a place that knows and if you know you know! Thanks guys!

Lisa M.

Apr 22, 2026

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Excellent service

Doyle J.

Apr 21, 2026

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Professional crew!

Jim R.

Apr 21, 2026

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Great experience during check in, oil change, and quick inspection of the car. They even vacuumed out the engine bay and wiped everything down during ghe oil change.

Gregg G.

Apr 16, 2026

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Great staff and very professional!

Micah N.

Apr 14, 2026

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Chris L.

Apr 14, 2026

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Tammy C.

Apr 10, 2026

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Great Service. Respectful, helpful and kind group of guys at this Broadway, Fountain City Location. Thank you!

Ronna H.

Apr 10, 2026

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Very professional and kind staff. Quick service!

GAB G.

Apr 10, 2026

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I have been to this place to get my oil changed a few times now. As a woman, it used to be intimidating. These guys are sooo nice and friendly it puts you at ease. Super fast also.

tbise143

Apr 09, 2026

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I go here every time. Friendly, professional, and fast.

Luke

Apr 07, 2026

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Very friendly and efficient people!

Teresa Y.

Apr 02, 2026

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I love Jiffy lube. The staff is always friendly and helpful. Even if there is a wait period. They always are by your car in a couple of minutes seeing how they can be of service. I will always use them for my service

theron S.

Mar 31, 2026

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These guys are great. They're very professional but also down to earth. Great attitudes too

Stacey H.

Mar 27, 2026

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Quick and calculated crew! Very Professional…will definitely be returning!

Chris S.

Mar 21, 2026

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Matt was the person who I talked to at jiffy he was very professional and kind The service was amazing in and out in about 20 minutes All of the guys that work there were the nicest and professional and they took care of my oil change with the utmost respect and dignity that is hard to find in this day and time will definitely be back for my next service

Mike P.

Mar 19, 2026

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Was very pleased with the service & the attention to detail the staff provided to my vehicle while it was serviced. Kept me updated while I was there.

John M.

Mar 19, 2026

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Fast service and friendly customer support.

Anthony D.

Mar 17, 2026

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Great place. Friendly staff. My oil change was fast and they walk you through step by step what they are doing. Love it. Keep up the good work.

Stephanie E.

Mar 15, 2026

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I have been going to this Jiffy Lube for a decade. Always pleased with their service.

Joshua C.

Mar 09, 2026

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Always Great service. They handle our whole Fleet!

Tiffani A.

Mar 07, 2026

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Matt and his crew did an excellent job on our oil change! Everyone was really nice and helpful, and they went over everything that they did and what all we needed to do next on our car, be thoroughly. I will definitely be back and would recommend for a great, quick and affordable place to go! Thanks again guys!

Mandy B.

Mar 07, 2026

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Crew was very nice and didnt feel forced to purchase filters.

James M.

Mar 05, 2026

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Quick. Nice team.

Latonya G.

Mar 03, 2026

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Howard S.

Mar 02, 2026

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Very pleased with service. Will come again

Myra P.

Feb 27, 2026

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This was my first visit at this location. The team members were polite and kind. They seemed to work well as a team. I will likely return. The waiting area needs attention.

Jaqwone D.

Feb 26, 2026

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I been going here for years & I highly recommend them. One oil change & they’ll check out your whole vehicle & tell you what’s going on. Honest Folks on Broadway to Clinton hwy.

Beth L.

Feb 25, 2026

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Very professional and friendly! Knowledgeable and quick.

Kellie (.

Feb 24, 2026

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Great experience today! I was able to get right in with less than 5 minute wait (got there about 9:30am). Matt, the service technician I worked with, was very professional and accommodating for my service dog. I went in for an oil change & tire rotation, on my Hyundai Santa Cruz (22,000miles). About 5-10 minutes into my service, Matt went over some concerns my air filters. He actually showed them to me so that I could see how dirty they were with hair, leaves and bugs! It was a “no-brainer” they needed to be replaced! The entire service took maybe 20 minutes, very quick! I was surprised by my bill, it was less than the estimate! I came in with a few coupons, Matt looked them over and was actually able to offer me more savings with additional coupons. Again, pleasantly surprised at how thorough the service was!! Thank you Matt & Jiffy Lube!!!

Joseph B.

Feb 22, 2026

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Helen F.

Feb 19, 2026

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Johnna B.

Feb 18, 2026

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Matt was so helpful and clear and even quick while training a new employee. I will be coming back.

Jason B.

Feb 18, 2026

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Lora C.

Feb 17, 2026

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I have been a frequent customer with Jiffy Lube for many years. They always get us in and out quickly and do a great job. I appreciate the coupons they send out, very helpful in the economy today.

Sasha O.

Feb 10, 2026

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Jennifer C.

Feb 10, 2026

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Jacob R.

Feb 07, 2026

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Great service. Got an oil change and it went good. I’ll be back to this location.

Jesse J.

Feb 05, 2026

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Lisa B.

Feb 03, 2026

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Jeffrey R.

Jan 31, 2026

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Liam

Oct 29, 2021

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Quick and polite