Customer Reviews for Jiffy Lube 129 Donelson Pike, Nashville, TN, 37214-2901

Customers at Donelson Pike talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Kelley G.

May 07, 2026

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kevin L.

May 04, 2026

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Great customer service, very straightforward and honest in their work and they take the time to do it right

Connie M.

Apr 29, 2026

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Meredith B.

Apr 27, 2026

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John, the manager, was very friendly and had a positive attitude. They were quick and professional. It was my first time using Jiffy Lube and I will definitely be back. I was able to sit in my car the entire tim and see everything going on.

Ken

Apr 23, 2026

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Wonderful experience! The staff was honest and fair. I will be coming back here in the future.

Amanda M.

Apr 22, 2026

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John and Jacob were absolutely wonderful. Warm and friendly, they explained everything I wanted to know about what they were doing with my jeep. I even saved 25.00 with a coupon! I recommend them whole heartedly!

Liberty E.

Apr 17, 2026

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Needed a long over due oil change and the team got me in and out in just a few minutes Topped everything off and had me on my way!

Tara Y.

Apr 16, 2026

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Customer service is top notch, friendly and professional

Eric S.

Apr 08, 2026

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Rachel B.

Apr 08, 2026

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I regularly bring our corporate vehicles here for service on behalf of my President and Vice President, and every single visit has been exceptional. The team consistently goes above and beyond. I’m always treated like a VIP from the moment I arrive. They promptly take the car, handle everything efficiently, and have me back on the road in no time. The waiting area is clean, comfortable, and makes the experience even more pleasant. I truly appreciate how seamless and stress free they make the process. I’ve never encountered a single issue, which says a lot about their consistency and professionalism. Highly recommend this location!

Semper F.

Apr 03, 2026

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John and his crew are great at what they do. I left Valvoline after years of being a loyal customer. John and his gang have my business from now on!

Barbara O.

Apr 01, 2026

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Super fast efficient service

Jme S.

Mar 31, 2026

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I Absolutely love Donelson Pike location. I’ve trust them for well over six years now the service there is top-tier. I highly recommend them 10 out of 10.! Oh, a the manager, there gets out and help his employees. He just don’t sit around and watch them work. Great guy!

Mona L.

Mar 27, 2026

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They so nice and know are to welcome people.

Juma B.

Mar 20, 2026

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Great experience! The crew was very knowledgeable and very prompt. The service was quick and straightforward. Highly recommend 10/10

Janette V.

Mar 19, 2026

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Very friendly fast

Mark L.

Mar 18, 2026

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Melly W.

Mar 07, 2026

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Joshua H.

Mar 07, 2026

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They got my car in right away, provided the e service I asked for at the right price, and got me out in a jiffy

Michael O.

Mar 07, 2026

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Outstanding

Kelly W.

Mar 06, 2026

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Been coming to this Donelson Pike location for years and have been satisfied. Good service, quick and knowledgeable staff. They inform but never pressure you or try to upsell a product or service. Very courteous staff.

isiah J.

Mar 04, 2026

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Great service.

Libbie C.

Mar 02, 2026

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Joe was so friendly!! They were so kind and friendly!! Loved on my puppy in the car.

Jeff O.

Feb 26, 2026

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Great guys working here. Quick and easy. In and outin 20 min. Trans fluid and transfercase service. Thank you . I'm ready to drive 5887 miles ..

William F.

Feb 21, 2026

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Quick and guys were friendly.

Milton A.

Feb 07, 2026

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Very thorough. Didn't try to sell me anything I didn't need. Explained why some things didn't need to be replaced.

Robert S.

Feb 06, 2026

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Rita P.

Feb 05, 2026

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Awesome service and it was done!!??

Luna M.

Jan 20, 2026

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I love coming back to this Donelson location. Expert and gentle Staff. Very complete check up of my vehicle besides the oil change!

Jeffrey K.

Jan 12, 2026

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All employees are excellent , very respectful, kind and polite. They are the best. Thank you Jeff.

David M.

Jan 12, 2026

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Barnard G.

Jan 10, 2026

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I enjoy going to this Jiffy Lube to get my oil and transmission fluid changed because they do a fantastic job and I suggest that you go there also. If you get a chance to meet Jeff and Alex and their whole team, these guys will take care of you like it’s their own car if not better . I highly recommend that you go to this particular Jiffy Lube. You’re gonna love it there.. They take good care of me and I know they will take good care of you. I got my oil change, transmission fluid changed, and they aired up all my tires to the proper air level and they checked to see if I needed a cabin air filter as well as the air filter replacement, but I did not.

Stephanie B.

Jan 09, 2026

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I was in a pinch, and I got super kind and excellent help!

Cheryl A.

Jan 08, 2026

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The gentlemen at the Donelson location were very helpful, courteous, and made my visit enjoyable. Highly recommend the Donelson Jiffy Lube!

K H.

Jan 07, 2026

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Fast. Professional. Excellent customer service.

Mary T.

Dec 29, 2025

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Greg B.

Dec 23, 2025

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D T.

Dec 22, 2025

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Great shop, Many Veterans work there and great Veterans Discount on Oil Change. Very Professional, Respectful, and good people, older, experienced/trustworthy workers too!

Katie G.

Dec 21, 2025

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Got there 30minites before closing and they got me right in for an oil change. I knew I was in good hands when I pulled in and I heard "hooah". More than half of the guys working at the time were fellow Veterans. I appreciate the quick and personable service.

Mac S.

Dec 18, 2025

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John was great, fast and knowledgeable

Charmaine L.

Dec 18, 2025

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All the gentlemen were very kind and helpful! They stated everything that was done and made sure everything was good! And they were very fast! I wish they had lower prices; though, I do thank God that they emailed me coupons!

Tiffany E.

Dec 12, 2025

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David was a great help he was very respectful got me in and out accordingly

Deborah H.

Dec 10, 2025

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Staff was friendly and knowledgeable

Nadine A.

Dec 06, 2025

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Very kind people!

Bradie B.

Dec 03, 2025

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Manager and all team members were professional and did an Excellent job. They covered all the bases and also helped me jump my vehicle.

Chaniquia S.

Dec 03, 2025

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M T.

Dec 02, 2025

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Had an oil chg today. Excellent customer service and good auto service !!

David K.

Nov 26, 2025

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Everything looks good thank you so much you all God bless you!

Floy N.

Nov 24, 2025

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Service was good and there was no wait time. Staff was very courteous

Wandering D.

Jul 19, 2019

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These guys were fast... not just because of their name. No wait to get serviced. After driving 5300 miles across the country, the car was due for an oil change. They employees were honest and professional.