Customer Reviews for Jiffy Lube 4810 MATLOCK ROAD, ARLINGTON, TX, 76018-1010

The service was fast and efficient

My car won’t start so I walk in to ask for help. There were other customers ahead of me but I did not wait long. Adrian came out and walk with me to my car and got my car running again. Very cool.

Adrian and Ryan were extremely helpful and super fast! Definitely coming back to this location again!

Great service and fast!!

Excellent and quick customer service

Quick service. Really knowledgeable. Real experienced! Will be back at this location.

Nice and quick OC thanks

Excellent customer service. Very helpful and great service ?? ??

Customer Service Friendly, Professional Demeanor

Excelent work. They did my inspection , oil change and even switched my windows wiper all in 20mins

Extremely efficient. Friendly. In and out fast!

AJ and William were awesome! They gave great customer service and explained everything well. One of the better Jiffy Lube locations.

Honestly the best locations for inspection or oil change. I didn’t even have to wait!!!

AJ , Adrian, Ryan , Eric were the most professional and polite service men I have ever come across. Teamwork was exceptional.This is what's needed most in these types of services. I recommended my family member to come to see AJ for her oil change. Keep doing the good that you do. Thanks a bunch service men?????

Very professional and prompt technicians. I was in and out very quickly. Will definitely be visiting this location for all my car service needs in the future. ??????????

EVERYONE HERE WAS AMAZING AS ALWAYS. this is literally the only place I like to go to get my inspection and oil change done!

Jason was friendly and tbe crew was very helpful and full of life! Thank you for the extra information about my car! Nobody ever mentioned any of it to me!

Great customer service.

Very good service. Friendly work crew. I have been going here on and off for over 10 years.

Employees were nice and informative!

Great service and employees! Easy and quick in and out! Making this my new oil change spot ??

Today was my second time going to Jiffy Lube at Mansfield, and Nicholas and the rest of the team were able to get me in and out. Very nice polite people and will help you with any questions you have about your vehicle. They have taken really good care of my jeep and I have not had any problems since going with them. Also always check your email for coupons! Both times I’ve been there I’ve had my oil change discounted:)

I’ve been coming to this Jiffy Lube for my oil changes and they always take great care of me. The whole crew is down to earth, professional, and you can tell they genuinely care about doing the job right. They don’t rush you, they explain things clearly, and they take pride in their work. It’s hard to find honest, solid auto service these days — these guys deliver every time. 5 stars.

Adrian and the staff were super friendly and professional! They were noticeably busy and set realistic expectations with a smile. Thank you!

Great team, fast, professional, great people. Never had a bad experience and I’m here often for fleet service.

Great service!!

Jason was amazing and took really good care of me. I love this location. The staff is always so friendly.

Jason was amazing. Got me in and out in a timely manner and had great customer service!

Amazing service at Jiffy Lube! The staff was friendly, attentive, and got everything done quickly. As a woman, I don’t always feel comfortable at car service shops, but they made me feel safe, respected, and well taken care of. Highly recommend!

I got my oil changed here today. McKinley was friendly and Eric made the experience quick and comfortable. They even offered me a water while I was waiting! I will be back!

Jason E and McKinley was very kind and helpful. They answered my questions and were very patient with me. I’ll be back.

Great guys, great service. I think genuinely the best jiffy lube ive ever been to.

Help me get my oil changed when other stores refused me because of the special car I had

Quick and fast nice job Jiffy Lube

Beware “surprise” charges. I called for pricing for a conventional oil change before taking my car there. Was quoted $49.99, same as previous shop that I’d used. I took my car in, and after oil change, found out at time to pay that they add a “shop fee” of $6.99 which wasn’t quoted or disclosed when I called. I didn’t initially notice this, until later that afternoon, and assumed at checkout that the difference was taxes. Jiffy Lube Corporate sent a Customer Satisfaction survey and was very responsive when I explained what happened. They contacted the Area District Manger who was also very concerned and responsive. He took care of the situation immediately and had the surprise charge credited immediately plus a little extra. The actual in shop oil change experience was good. Comfortable waiting room, and fairly quick service.